Daily cleaning, installation of cabin HEPA filters on flights to Richmond
|October||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 9% increase in price.|
Average price round-trip
|$340||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Air Canada and Air New Zealand have waived their change and cancellation fees on flights to Richmond. Confirm policies on booking site.
Delta and LATAM Airlines do not allow booking a middle seat on flights to Richmond.
You cannot fly directly to Richmond. KAYAK recommends you fly to Vancouver Intl (YVR) (2.57 mi from Richmond). From there you can rent a car or get a taxi.
The closest airport is Vancouver Intl (YVR) (2.57 mi). KAYAK recommends you fly to Vancouver Intl.
Vancouver Airport is 3 miles from the center of Richmond. View on Map.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Richmond.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Richmond is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Richmond with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Richmond up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "can not think of anything. Everything was more than i expected.Thank you for my experiance"
Cons: "Better seats and food. More water please"
Pros: "Attentive and friendly service, good food, fairly spacious seat."
Pros: "ANA did great on everything I could expect from a flight."
Pros: "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
Cons: "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."
Pros: "Great planes, very clean toilets, very efficient and extremely polite crew."
Cons: "No paper towels in the bathroom"
Pros: "I enjoy ANA and choose to fly with them, normally a good flight"
Cons: "All our issues were another passenger, not ANA’s fault"
Pros: "Friendly staff, comfortable seats, able to watch new release movies, good food."
Pros: "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
Pros: "Good service, food"
Cons: "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"
Pros: "Pleasant crew, good food. Standard flight as one would expect."
Pros: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Cons: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Pros: "Service was excellent; I felt well-cared for!"
Pros: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Cons: "How loud and aggressively the toilet flushes."
Cons: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Cons: "See subject line"
Pros: "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
Cons: "The food met airline standards, which are generally pretty low."
Pros: "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."
Pros: "Great service"
Cons: "Film selection is ok."
Cons: "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."
Pros: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
Cons: "Breakfast option"
Pros: "Courteous and friendly staff, clean aircraft and on-time schedule."
Cons: "There was nothing I did not like."
Pros: "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"
Pros: "Aircraft was new and spacious"
Cons: "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."
Pros: "I slept most of the way home so didn`t use the entertainment."
Pros: "Great leg room, staff was very nice, food and entertainment was decent."
Cons: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
Pros: "The crew were fantastic and the meals were pretty good"
Cons: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
Pros: "The food. the personable flight attendants. The whole experience is amazing."
Cons: "Lack of English movies on the ife. Mediocre headphones in business class."
Pros: "The service, the plane and even the food were all top notch."
Pros: "Japanese quality is good quality"
Pros: "Smooth operations, friendly crew, clean plane, free booze in coach!"
Cons: "Nothing really when flying coach. Second meal now like a box lunch instead of full meal. Cost cutting I guess. Seats are small but not as bad as United domestic. No major complaints."
Pros: "Food was good."
Cons: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Pros: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
Pros: "The icecream"
Cons: "There was only one choice of meal left when they gave it to me:("
Pros: "The food"
Cons: "All old movies in English"
Pros: "Enjoyed the flight very much!"
Cons: "Too much scrutiny for my request for a double vodka screwdriver"
Pros: "The staff was polite and professional. We have no complaints at all."
Cons: "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
Pros: "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
Cons: "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."
Pros: "Lots of entertainment to last the entire flight"
Pros: "remarkably efficient, outstanding customer service. snacks keep coming as do the beverages. likely the sweetest and most polite staff i have ever met in my life. meals arent great but the desserts are fantastic. (hagen daz ice cream!)"
Cons: "well most planes offer limited space and ana is no exception. but that's just the way it is in economy"
Pros: "The trip back across the Pacific was just as good as the first one. The flight crew was exceptional and I can't praise them enough. Movie and music choices were great for such a long trip, I got to see the Martian finally. Again their food was so good, I don't understand how that is possible. Got to keep my electronics charged and use my own headphones. I would fly with them again."
Cons: "United Air was delayed for almost 2 hours due to airplane maintenance. Not bad except we had already gotten off a 9 hour flight, had a 2 hours layover, and had not slept. Flight was full and we were forced to check carry-ons in the hold. Fragile items were packed in there and I saw gate handlers tossing other passenger's bags onto the chute. I tried to ask another gate person if they could treat it carefully and while he wasn't rude about it, it was clear he didn't really care. No surprises really. Domestic flights seem like garbage compared to international flights in regards to service and comfort. Can't expect anymore for a 1.5 hour "bus" flight."
Cons: "Booked 2 tickets to Manila from Vancoucer. Things came up and had to reschedule but would have been over 1000$ to rebook my tickets to a different day. Pretty rediciolius if you ask me. Won't use this service or airline ever again."
Pros: "service is great ana the best airline super friendly"
Pros: "My hostess was incredible. She was nice, genuine, and was able to accommodate everything that was asked if her."
Cons: "Not much I didn't like"
Pros: "This airline serves well planned, thoughtful, and delicious meals. Service was great!"
Pros: "The hospitality is always superb"
Cons: "Selection for movies were limited"
Cons: "Window seats smaller due to shape of plane. Less leg room"
Pros: "Short flight and leg room"
Cons: "No access to wifi"
Pros: "That I arrived on time"
Cons: "That I can't find a flight to South Florida with you guys"
Pros: "First time flying Alaska Airlines. Clean, modern plane. Friendly staff. Will absolutely fly Alaska again."
Pros: "I actually enjoyed the overall experience. I selected this flight because it was the only direct flight from Portland to Las Vegas on a Sunday night. The boarding process was different (back to front), so since I was in 11A, I was nervous that there would not be any over head room for my carry on, but there was! The flight was on time, the snacks were new and interesting, and I felt there was decent leg room with the new chair design that the flight attendant mentioned."
Cons: "It's hard to find any complaints regarding this flight."
Pros: "Arrived safely. Price was average. Experience was average. Legroom was average. Nice flower taped to toilet."
Cons: "Crew member made many sarcastic comments about passengers aloud. Snacks were bad."
Pros: "We had a friendly crew, a comfortable flight and a smooth experience flying non-stop from PDX to Austin, TX! We love Alaska Airlines!"
Cons: "Let's make WiFi free or at least more affordable!! The prices are sky high!"
Pros: "Customer service"
Pros: "Ease of the flight snacks and drinks are free"
Pros: "The flight attendants were wonderful."
Cons: "They ran out of hot meals."
Cons: "There was a problem witht the sky bridge and all passengers were boarded up the stairs we were very rushed. However through this ordeal the flight crew remained very calm and positive."
Pros: "Alaska Airlines continues to do it rite! To my surprise, while checking in my 60 lb bag of surfboards, I was only charged $25, not the already low price of $75 I am usually charged. This new discounted price enabled me to save $100 round trip on board charges. Unlike other airlines that charge $100 Per surfboard, Alaska Airlines has implemented a program that serves the sports enthusiasts. From surfers, golfers, hunters, fisherman, and so on. Our gear goes with us for a fantastic price. Also, the food is actually pretty tasty too & the flight attendants treat you well."
Pros: "Comfortable seats, lovely flight attendant, nice snack which thankfully were not dried pretzels"
Cons: "No hot water for tea"
Pros: "The atmosphere was good, staff were professional and overall care for customer was good like the way it should be. Also very comfortable lots of leg room."
Pros: "Great steward"
Cons: "Instructions over loud speaker...difficult to understand."
Pros: "outlets at every seat to charge your devices roomy plane and seats friendly staff"
Cons: "had to pay for wifi no food"
Pros: "Friendly. On time. Clean plane. No complaints."
Pros: "The flight left on time and actually landed slightly early! Easiest check in that I have experienced in a very long time even at a busy airport such as LAX. The little feature of having a "repacking table" was very useful! I've never seen that before in the ticketing area."
Cons: "What I didn't like was mostly out of the crew/airline's control. There was a cranky baby and the person seated in front of me was very fidgety which caused my tray table to move, spilling my drink. I've been on a flight where so many people get up and walk. I was on the isle so the often bumped me."
Cons: "Poor seating and delayed flights ."
Pros: "The entire on line checking in process including self bag tag was easy and bag drop was efficient."
Cons: "Initially I had problem with on line checking in. So I called help as was suggested. But the agent was not helpful or resourceful in solving my problem. So I said goodbye and tried it again from beginning and it worked."
Pros: "Everything! The staff is friendly, boarding is fast and easy, even the website and app are easy to use and convenient"
Cons: "I wish there were more meals. My wife and I tried to order items but they were often sold out."
Pros: "Personable and friendly staff, didn't keep waking us up"
Cons: "Half hour taxi prior to departure"
Pros: "This was my first flight, and everything went off uneventfully. Thank goodness. The staff was friendly and helpful. The boarding process was smooth, and the seats in coach were comfortable for my XXXL behind! Very enjoyable, bucket list experience."
Pros: "Very friendly staff, good service"
Cons: "No complaints"
Cons: "i didn't like the fact that we did the plane did not take off on time from LA making the arrival time very late to DC."
Pros: "Love it. I'm going to continue using it"
Cons: "They forgot our row, and the flying attendent was a little on edge"
Pros: "Flight attendants were so helpful."
Pros: "They worked really hard to help me get home when my other airline wouldnt. I love Alaska and will no longer fly anything else"
Pros: "The option to upgrade to first class for a reasonable price"
Pros: "Alaska did give us meal vouchers and a flight credit at least"
Cons: "My flight was delayed over and over with no helpful solutions. I had to purchase a flight with delta to make it to Portland in time for my best friends wedding. It was completely ridiculous."
Pros: "Great flight overall."
Cons: "No pilot. I thought y'all merged with virgin so why no pilot."
Pros: "Cookies, drink options, nice flight attendants"
Cons: "Very uncomfortable seats"
Pros: "On time..."
Cons: "No service, no snacks!"
Cons: "Flight delayed 2 hrs, was then arriving in the middle of the night. Very cold air on during flight and bright cabin lights on most of flight."
Pros: "My movie and drink."
Cons: "Boarding was horribe. When my flight from Dallas landed at LAX a passenger in front of me began seizing, everyone just moved and I went up to help I am a NCMA I have traing in this area, the flight attendant was rude and told me i didn't know what i was doing and to sit down. So i sat down. Waiting for EMS to get there delayed deplaning which is understandable. However when I got to my gate to board to Portland, I was told that due to not being there on time they gave away my seat. She was very rude. When I began crying, pulled out my phone and asked for her name and supervisor she magically found me a seat but it wasnt the economy we paid for."
Pros: "This was our first time using Alaska Airlines and they were great! Checking in online was easy. Flight attendants and other staff were friendly and seemed to have your best interest in mind. My husband and I had a 20 hour layover in LA coming back from Costa Rica and we asked if we would have to pay another fee to recheck our bag for the second flight. They were very understanding and waived the fee since our overnight stay in LA was technically a layover and we had previously made the whole reservation for both flights at once using their company. Overall we liked our experience with Alaska and would definitely use them again!"
Cons: "I didn' t like that the Alaska Airlines lounge doesn't have more food options"
Pros: "Too ezpensive"
Pros: "Nice landing on windy day."
Cons: "We were delayed 35 minutes leaving the gate. At one point the pilot said there was another airplane blocking our path. LAX is the worst airport. When we arrived our luggage was delayed 40 minutes."
Pros: "Great staff!"
Cons: "Difficulty accessing seating. By the time we were able to access the chart all 4 of us had seat assignments all over the plane. We had to upgrade to sit together. And we made our reservations back in January!"
Pros: "Direct flight and ease of boarding/unboarding/"
Cons: "On my return flight, the seat did not recline."
Cons: "The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we'd receive a discount on future travel because the airline deemed the delay "preventable." We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I'm on crutches at the moment, so this meant more time on my feet manoeuvring around "elite status members" than I would have liked."
Pros: "Smiling service onboard, on-time departure"
Cons: "Slimline seats on the newer 737-800. Torture seats. The most uncomfortable seats. More and more common in steerage class. Alaska was one of the last holdouts. No more. Never again. Adieu."
Pros: "All good in Alaska air!!! Would fly them again no problem."
Pros: "Semi comfortable seat"
Cons: "No in flight entertainment, overcrowded, not enough storage room for bags"
Pros: "Terminal and flight crew were amazing!"
Cons: "No complaints."
Pros: "Is away more space in the seat than other airlines"
Cons: "The snacks away to poor , can be better"
Pros: "Ample leg room."
Cons: "Seats need lumbar support."
Cons: "Waiting in plane for two hour, it got hot and stuff cuz they had to turn of air to defrost plane and was thirsty."
Cons: "Waiting at PDX for hours and being ignored by Delta."
Cons: "Crew was nice, however the flight get was 2 hours late, then a gate change and no explanation why late. Once on the runway, again back. Not a good experience overall."
Pros: "Crew was professional and friendly. Flight was on time."
Cons: "Have to purchase food."
Pros: "Fast boarding. Great service and FREE CARRY ON thanks for that cause other airlines charge and it's annoying. Delta app"
Cons: "Long lines to pass securety but that's not deltas falt that's securety for only having one lane open"
Pros: "The comfort"
Cons: "The late start to LA"
Pros: "Loved the movies. Very courteous flight attendant from Ore to NYC. Dark hair and happy smile. Attractive. She was so good at her job."
Pros: "We're fine with no entertainment - we bring our own devices for that. Keep costs lower. The peanuts and other snacks were a pleasant surprise. The flight was delayed but the staff kept us reasonably informed and got us boarding ASAP. The plane was a little old but we like the 2-2 seating arrangement - perfect for couples."
Pros: "Flight attendants very friendly"
Cons: "Very limited overhead storage I only travel with a back pack and most of the overhead was filled before half the people boarded"
Pros: "Every thing"
Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Pros: "All that one would want."
Pros: "Free ear phones"
Cons: "Late boarding Late take off Maintenance after boarding Two hours before refreshments Boring movie Bumpy flight Very hard landing Home an hour late"
Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Cons: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."
Pros: "Very nice and friendly crew were very efficient."
Cons: "Very nice and friendly crew were very efficient. Unfortunately, we had to wait over 20 minutes to get into our gate because another plane was there, so we arrived late. Not DELTA's fault."
Pros: "Crew and being able to watch movies."
Cons: "Cost of flight"
Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."
Pros: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Cons: "I didn't like the food."
Pros: "Great crew"
Pros: "Not much to like here. The new crew was pleasant"
Cons: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."
Pros: "Crew was excellent. Food above average. Plenty of entertainment options."
Cons: "Delta is not the only airline to have planes with the new seat configurations in First Class but they are a big disappointment for tall passengers and couples who enjoy traveling together and cannot even carry on a comfortable conversation on a 15-hour flight."
Cons: "no food for Vegans. Like literally nothing besides a confused crew"
Pros: "Liked seating in Delta Comfort w own space for carry on and earlier boarding. Staff was attentive snd friendly and offered many snacks. Good choices for tv. Should option of getting head phones as I had the wrong one. Comfortable"
Cons: "Should have one free luggage for Delta Comfort. More variety of food to purchash"
Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."
Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Pros: "The flight attendants were very helpful and been nice."
Cons: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"
Cons: "Kids yelling"
Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"
Cons: "Connecting already departed. Scheduled on the next flight."
Pros: "The USB connection at my seat worked; it often does not, so this was an improvement. The turkey sandwich was moist and delicious."
Pros: "The entertainment was good and we didn't get charged for the blankets, as in other airlines, though it would have been nice not have needed them, the plane felt colder than 70 degrees!"
Cons: "Longer delay occurred when another passenger got into an argument with staff. It took soooo long for security to come to fix the situation so we could continue boarding. We were also packed in like sardines. I would pay more for more room, though business and first class are available, they're way too much."
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Pros: "Comfortable seats and incredible kind staff"
Cons: "No food, drinks, or entertainment. But it was an extremely short flight."
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "They did fly.... finally"
Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."
Pros: "The flight attendants were very attentive and available."
Pros: "Good snacks and movie selection. Seats were spacious and comfortable"
Cons: "Delayed flight, confusing boarding, and not the friendliest flight attendants"
Cons: "No trash bag in my seat for puking or bubblegum"
Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Cons: "No complaints."
Cons: "Boarding in LA was. Mess"
Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"
Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."
Cons: "2 hours delayed"
Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."
Pros: "Crew was friendly and plane was on time"
Cons: "Deboarding took awhile and I couldn't hear the captain over the speakers"
Pros: "Clean plane, roomy, easy on off, nice staff"
Cons: "No free snacks, no free entertainment"
Cons: "Both entertainment rental and food cost high. Need to be consistent enforcing luggage bag size allowed as carry on."
Cons: "Flight delayed 5 hours.....uncomfortable seating. Powerful cold draft from outside after take off"
Pros: "Very friendly, efficient , clean, comfortable and reliable"
Cons: "Which there was more flights to Boston vice versa"
Pros: "I was very impressed with all aspects of my trip."
Cons: "small seats and when we go into the air there were plenty of seats to spread out. The crew should have announced that it would okay to disberse."
Pros: "Every thing"
Pros: "Flight was better then expected."
Pros: "It was good"
Cons: "My Trip was good"
Cons: "I have never been so cold on a flight. I thought I was going to loose feeling in my feet. I had to put on socks and stuff my feet in my carry on under the seat in front of me. I had to warm up my shoes between my legs before putting them on to disembark."
Pros: "Awesome prices. T,he gate crew was informative and helpful with the flight status and early check in procedures. Good food choices and variety, and prices weren't terribly out of line"
Cons: "Flight crew didn't give many updates for sights or geography, if at all. Seats are probably the smallest i've seen, the the middle seats don't recline at all which is uncomfortable."
Pros: "My daughter arrived with an injured shoulder and a Sun Country employee helped her with her 4 hockey bags and checked her in. Not often a teenager notices great customer service, but she called me and was so thankful for a nice person working in Minneapolis."
Cons: "It was freezing!"
Pros: "Whole process was easy - boarding etc Also changed our seats on request! :-)"
Cons: "Plane small - not much room. Would have liked a snack"
Pros: "Everything was expeditious, staff was courteous and the flight went smooth. Thanks Sun Country Air!"
Pros: "We boarded the plane on time and got to our destination on time."
Cons: "There was no free wifi"
Pros: "Prompt, friendly!"
Cons: "Uncomfortable. Had an aisle seat."
Pros: "I had an issue checking in online and was asked to go to the ticket counter at the airport. Luckily there wasn't a line when I arrived. Because I couldn't select my seat online, they put me in the window seat in the exit row for free. Boarding was smooth. Took off on time. Staff was incredibly pleasant. Landed early. I've had nothing but 10/10 experiences with Sun Country!"
Pros: "I like being able to upgrade for a reasonable amount. It allows you a free bag, early boarding and first class seat and a meal."
Cons: "The web site was almost unusable. Could not update personal info, or enter TSA number, or upgrade on it. Had to wait on phone for 30 minutes in order to do all that with a real person."
Pros: "The Rooom!!"
Cons: "Food Coices. It would be nice to have some Ketogenic options. Nuts, meat and cheese without the breads."
Pros: "Very smooth flight!"
Cons: "The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection."
Pros: "The cost of the flight"
Cons: "Just your average/normal flight. You get from A to B simply"
Pros: "Awesome crew and great flight time!"
Cons: "Late boarding."
Pros: "Good pricing on a newer aircraft with fairly good seating choices. This was only my first part of my roundtrip and overall not a bad experience, just some minor inconveniences."
Cons: "Seemed to be quite a few delays and changes, but that maybe was the holiday season. Everything is priced except water, I would have chosen Delta or Southwest if I had known that a pillow costs $5 and no free crackers or condiment snacks. My advice to take here would be... grab your drink+snacks BEFORE you leave the terminal and keep it in your bag, as well as anything to help sleep with. Several of the Flight Attendants seemed like they were "working their job" but were not happy about it, and their manners seemed to reflect this. I will probably give a followup after my return flight."
Cons: "Please see above."
Pros: "Very accommodating Wonderful staff Comfortable seating (exit row) Funny: Willy Wonka on the exit row instructions!"
Pros: "Would consider this airline for next travel"
Pros: "This was my first time flying on SunCountry. My departure from JFK was a nightmare . You could not preprint your boarding pass and no Kiosk at the terminal. The line to get your boarding pass was long and slow. It took so long many passengers had to be escorted to the wheelchair TSA security check point in order to still make the flight . I still wouldn't have made the flight if some very kinds people didn't allow me and 10 other SunCountry passengers to cut in front of them SunCountry does not have TVs but rather rents out for eight dollars portable entertainment systems. It was great to kill time for my flt to Minneapolis . However when I wanted to rent one on the return flight, I was told that they had given them all to the first class passengers. Knowing they don't stock enough for us common folk I would have brought a magazine or book to read. It was the longest most boring, arduous flight I have taken. I guess I'm accustomed to all the amenities and conveniences of JetBlue"
Cons: "I am 5'6" 130lbs and feel like a Great Ape trying to squeeze myself into the seats and walking down the aisles. And when the person in the row in front of me puts their seat back I have my tray smashed into my rib cage. Also, the airlines, not just Suncountry MUST do something about this carry on policy! With everyone trying to believe they can stuff their "carry on" into the overheads is causing delays and headaches for those of us who realize it's best for all to check one's bags."
Pros: "Friendly flight attendants, pleasant flight"
Pros: "We haven't travelled Sun Country in a long time. Everyone from the gate agents to the flight crew did their jobs right and with a smile. No food or entertainment but we didn't expect that."
Pros: "Overall a good experience, with helpful crew members and a smooth boarding process. I have priformis syndrome so I can't sit for too long, and I got up to stretch half way through the flight and didn't encounter any problems so that was good. I didn't purchase food or entertainment on the flight."
Cons: "My seat wasn't very comfortable and I realized only at the end that the cushion was somehow pulled forward."
Pros: "Both my checked bag and I arrived in Seattle as expected. Given the price point for holiday travel the seats were certainly uncomfortable but decent."
Cons: "Crew was rude. I fell asleep and didn't realize my seat was tilted back at all. Instead of nicely asking, or saying please, or the way I've always been addressed at any other airline the flight attendant grabbed the seat near my head, jerked it up, and said "you need to be upright for landing". Similarly when a young woman got up to use the restroom instead of saying please or politely directing her back to her seat the same flight attendant said "you need to be in your seat right now." The orange juice also tasted weird. The captain never introduced himself, never said how long the flight would be, or any of the standard stuff when taking off either. Just the spiel at the end as we were preparing to land. Also very surprised that there are no free snacks and no free entertainment for travel across the country."
Pros: "Good price. Terminal 2 at MSP is convenient"
Cons: "Middle seat very squishy"
Pros: "I have a hearing impairment so I can't always hear announcements, when I told this to the woman at the gate, she told me I could board early to avoid missing my correct boarding time. I REALLY appreciated this. The crew on board the plane was also super polite and helpful."
Cons: "The seats on the plan got uncomfortable really quickly. Stretching your legs out under the seat in front of you offers a small relief, but not much."
Pros: "All good - no negatives. Professional."
Pros: "Clean and comfortable plane. I'll be flying you again."
Cons: "Took a while for flight attendants to get my order even if they were already right in front of me."
Pros: "First class was great. Treated like Royalty and plenty of entertainment to keep you occupied."
Cons: "Landing took two tries and the turbulence was so bad I was physically sick and utilizing those barf bags for the last half hour of the trip. Not too mention the crew treats you like you have the plague when you are sick and are left carrying your little puke bag off the plane like a shameful animal. Also, I didnt think the cockpit door was ever supposed to open, but the stuartess was in and out which made me uneasy."
Cons: "Very steep approach to DC airport. Pilot could be more informative as passengers seemed anxious about the angle and abruptness of decline"
Pros: "The pilot was wonderful. It was one of the best flights I have ever been on- virtually zero turbulence, and landing and take off was very comfortable."
Cons: "I had no leg space, and it was very uncomfortable."
Pros: "Provide on-board entertainment"
Cons: "Can't even book and save pass to iPhone"
Pros: "EVERYTHING, REASONABLY PRICED UP GRADE"
Pros: "That cookie was the best gooey cookie I have ever tasted"
Cons: "Having to stow my gear overhead because my 1st class seat was at the bulkhead"
Cons: "1someone on the flight got arrested and escorted off the plane on our layover causing us to be 45 minutes delayed 2My tray table was broken so I couldn't put anything on it or rest my head"
Pros: "See above"
Pros: "Very reasonable fares, pleasant service. I had to call customer service and got prompt help."
Cons: "I've had two flights with WestJet. Both flights had their take-off times altered significantly a couple of months ahead of time. (One by 45 minutes, one by 2 hours.) In addition, both took off 2-3 hours late."
Cons: "Could not get the Westjet Connect Panasonic video plug-in to install properly on my upgraded Windows 10 laptop. Had to watch movies on my tiny mobile phone screen."
Pros: "Being disabled I found everyioine very helpful and friendly"
Pros: "row to myself"
Cons: "no free wine!"
Cons: "When we were checking in, they told us we had not payed for our seats and the flight was full so we could not sit together? I did not understand that. Long overnight flight so I was counting on my wife and I leaning on each other to get some sleep so that was no so good."
Pros: "staff was excellent"
Cons: "not a big enough selection of movies and tv to watch. Would have also liked to have a way to see our progress on the flight."
Pros: "Was pleased to get a front seat,in 3A nice and comfortable"
Pros: "We missed the cut off time for luggage so were unable to take our original flight. The ticket agent, Allison was so friendly, efficient and caring! She found an alternate flight that would get us to Vancouver in time for our connecting flight. We could not have had better service!"
Pros: "Excellent aisle seat in an exit row....makes ALL the difference :)"
Cons: "Instead of telling the passengers that the inflight entertainment was not working, they said that they had rebooted the system and that it would take 30 minutes for it to come on line. The seat I was sitting in was broken as well."
Cons: "Overall it was good"
Pros: "Crew was great"
Cons: "No entertainment at all, read the brochure a few times"
Cons: "My seats were preassigned and at 24 hour check In you have to pay to change from economy to economy into a available seat. Make no sense and is rude. Very disappointed in WestJet and I’m anElite member."
Pros: "Crew was friendly"
Pros: "Crew was great . Seats not so much,"
Cons: "Maybe a movie for everyone."
Pros: "The crew was very nice"
Cons: "Seats are uncomfortable and there’s no tv for entertainment."
Pros: "I got to watch "The Post", which took the entire time of the flight. I've wanted to see that movie for months and didn't know how that would happen! Easy flight, good service, friendly crew."
Pros: "That I didn’t have to pay extra to check my bike as luggage. The crew and folks who work for west jet were really really friendly and helpful."
Cons: "That my bike didn’t arrive with me on the plane and that it wasn’t trackable once I arrived so I have no idea it’s status. It might interfere with my ability to complete my bike trip as planned, depending on how long it’s delayed."
Pros: "Did not expect anything but it was actually good and pleasant."
Cons: "Flight was delayed 6 hours"
Pros: "Super friendly staff, on-time flight, good entertainment options; very satisfied"
Pros: "Clean planes, positive and a bit funny attendants, easy in boarding. Service that is wonderful."
Pros: "The stewards and stewardess were fantastic."
Cons: "Its a little cramped in the seats."
Pros: "Delayed 2hours 30 min"
Cons: "Never flying with wast jets any more"
Cons: "the 3 hr security line up"
Pros: "the westjet app is great. however the flight home did not have it.."
Cons: "on our westjet to Puerto Vallarta the air conditioning vent above my brother's seat dripped all over him. on the trip back the screen on the back of the seat in front of my other brother didn't work so we had to share. not terrible, but a little annoying considering the amount we pay for tickets."
Pros: "Stewardess let me change seats to a cooler part of the cabin at the back of the plane."
Cons: "The air temperature in the cabin was too hot."
Pros: "smooth, on time"
Pros: "On time, arrived even half an hour early on the way back. Staff in flight and checking in at YVR amazing. Overall, good spacing for knees between rows, staff awesome, flight on time sharp... great experience so far!"
Cons: "Staff at checking in kiosk at LAS wasn't so friendly."
Pros: "Overall everything"
Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."
Pros: "Friendly crew"
Cons: "Terrible food options. Sandwiches and croissants vastly overpriced: $8 for a croissant ($1) with a slice of cheese (25cents) and ham (50 cents) is ridiculous. Flight delayed on the ground for 1 1/2 hours."
Pros: "Westjet staff are consistently *way* friendlier than Air Canada"
Cons: "-Inbound flight arrived late, our flight departed even later. Not the staff's fault that two separate parties had ID/security issues, but I've seen staff at other airports walk along the line and review ID before boarding starts and it prevents those issues from delaying the flight. -Short flight = crappy snacks. Nacho sticks or dry coffee cookies, both pretty unpalatable."
Pros: "Pleasant flight food and entertainment no used crew helpful and courteous comfort ... seats too close as always but plenty of bin space due to them asking people to check carry on luggage for free ...great idea"
Pros: "friendly staff quick flight quick boarding"
Cons: "no vegan options on the plain no tv screens"
Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"
Pros: "Kayak is cool. Westjet is meh."
Cons: "Both departure and return flights delayed by over an hour. All I hear is the same reason over and over again. Figure it out."
Pros: "Direct flight from my hometown of Palm Springs Ca to Vancouver Canada"
Cons: "Left late and I arrived 35 min late had to go through customs and didn't make it from international to domestic. Rebooked a flight 3 hours later for $75."
Pros: "Crew was excellent especially Taylor"
Cons: "This flight is always late to leave and always gate changes. Maybe the time should be permanently changed. I have caught this flight 3 times and each time the same issue"
Pros: "Soft voice of flight attendants with such an early flight."
Cons: "Paying for food. Paying for luggage. Movies in a loop, not on demand. Missed beginnings of all movies I watched."
Pros: "More leg space than I was used to and pretty spacious bathrooms (I'm 6'5")"
Cons: "The purchased Wi-Fi went down immediately and didn't come back up until 8 hours into the 10 hour flight."
Pros: "The flight was great. Especially because the WestJet agents named Kelsea and Sarah who were a pleasure to deal with. They successfully accommodated my request to sit with my new wife! Thank you so much!!"
Pros: "The staff were very kind while still being efficient. It was a pleasant and smooth flight."
Pros: "It was fast, friendly and over all made me impressed."
Pros: "Smooth, cost effective and friendly staff."
Cons: "The seats are appropriately spaced but still too narrow for anyone with shoulders. Friendly and helpful flight staff."
Pros: "Flight was on time"
Cons: "Not so much entertainment like music or movies to watch. Why do you need to download the west jet apps just to get something to watch doesn't make any sense..."
Airlines flying to Richmond have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Richmond
Masks required on board, masks provided on flights to Richmond
Social distancing seating
Middle seats unavailable to book on flights to Richmond
Testing for antibodies, testing for symptoms for flights to Richmond
Waiving of change fees. Search flexible flights to Richmond