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(Round-trip)
Airports
Origin
San Francisco
$530
only
$530
New York
$474
only
$474
Newark
$530
only
$530
Destination
Sanya
$474
only
$474
Mon, Dec 4
JFK
SYX
23h 35m
Mon, Dec 18
SYX
JFK
28h 20m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
BOS
PEK
Excellent 10.0

Business class service

PEK
SEA
Excellent 10.0

On time

Nope

ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

PEK
BOS
Good 6.0

Lots of snacks available

The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud

PVG
XIY
Good 7.3

Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.

The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.

Wed, Feb 21
JFK
SYX
23h 50m
Thu, Mar 1
SYX
JFK
42h 25m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

Sun, Nov 26
SFO
SYX
31h 55m
Wed, Dec 6
SYX
SFO
31h 00m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
LAX
PEK
Mediocre 2.6

Better customer service

Air China staff need to better understand and learn how to talk to people.

PEK
HKT
Okay 4.3

Crew and flight were professional and courteous.

Passengers from Beijing were rude, and consistently snorting and spitting throughout the entire flight. Not just one person but everyone around us. Very disgusting and nauseating listening to that for 6+hours. I had earbuds in the entire flight and could still hear the spitting...

BKK
PEK
Excellent 9.6

Everything, meals were good.

PEK
SYD
Excellent 8.6

Comfort and service on the plane. Lounge in Beijing was wonderful.

What you have to go through in Beijing to transit from one international flight to another. Very disorganized. I will never change planes again in Beijing after this trip. Perhaps it will be better on the way back. Business class travelers should have a special lane.

JFK
PEK
Good 7.3

Crew efficient

No entertainment, console broken. Ran out of menu item of choice, but alternative was easily digestible.

Tue, Nov 28
SFO
SYX
34h 05m
Tue, Dec 5
SYX
SFO
20h 30m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
LAX
Okay 4.0

Cheap

Food too little

HAN
CAN
Excellent 8.0

On time departures and arrival

The food not enough to eat

CAN
SFO
Excellent 8.0

First, crew and service were wonderful. Business class food was very good. BUT on the SF/Guangzhou route, both ways, business class seat 14K did not work! These are 14 and 12 hour overnight flights and seat wouldn't even recline, forget laying flat! On the outbound flight I didn't realize until we took off. The crew tried to fix it and couldn't but gave me one of the crew seats in the back of business class. Not great to be separated from my husband for most of the flight, but I could sleep and was otherwise comfortable. Returning Guangzhou to SF, had the same seat. Checked it as soon as I boarded and it didn't work, again! This time they got ground crew to fix it before take off. It worked most of the flight, but once I put it up after laying flat for 8 hours, it stopped working. Would not move from a straight upright position. Ridiculous! SO check to make sure your seats work before you take off!!

CAN
JFK
Okay 4.0

The flight attendants are good, but the check in crew needs to be more friendly and helpful, with the growing economy boom in china, we will have an increase in tourist to China which cause the air line to be packed, so they need to be much more helpful when attending customers!

HGH
CAN
Excellent 10.0

Long but very pleasant flight

Mon, Dec 4
JFK
SYX
23h 35m
Tue, Dec 19
SYX
JFK
26h 15m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Feb 8
JFK
SYX
24h 50m
Sun, Apr 8
SYX
JFK
21h 30m
Trip: 59 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3375 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
LAX
Mediocre 3.6

Flight arrived in LA 30 minutes late. Then had to wait another 30 minutes for a gate to open. All in all, the flight arrived 1 hr late which is very inconvenient and annoying. And the crew isn't has friendly. The boarding time in Hong Kong took a very long time

HKG
YYZ
Excellent 8.0

On time Nice crew Good service

HKG
ICN
Excellent 8.0

Airline staff were all helpful and pleasant.

No complaints

HKG
JFK
Excellent 10.0

Would have liked to have been offered a beverage more often

YUL
YYZ
Excellent 8.0

Flight was delayed Made connection just in time

Tue, Feb 6
JFK
SYX
34h 20m
Fri, Mar 9
SYX
JFK
28h 20m
Trip: 32 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
SEA
Excellent 10.0

On time

Nope

BOS
PEK
Okay 4.0

Seats were pretty good for Economy. Flight was ontime.

Would have preferred a Premium Economy option. Meals: Tray tables much too small, difficult to work with. Food was pretty poor. Drinks offered at beginning but had to ask for water to get a partial glass of water. not even a bottle and didn't see staff again for 6 hours. Inflight Entertainment was pointless. Earbuds were handed out. You couldn't hear even 1 word out of ten. There was no stereo sound; only the left ear had sound.

ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

TLV
PVG
Mediocre 3.0

No good movies Uncomfortable seats

PVG
XIY
Good 7.3

Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.

The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.

Mon, Mar 26
JFK
SYX
23h 50m
Sun, Apr 8
SYX
JFK
40h 50m
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

PVG
PEK
Okay 5.0

None

Food, dirty bathroom, smells badly and more

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

Tue, Dec 5
EWR
SYX
38h 10m
Sun, Dec 17
SYX
EWR
30h 05m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
JFK
PEK
Excellent 9.0

Great flight and entertainment throughout.

Everything w this flight was satisfactory. No negatives to mention.

PEK
YUL
Okay 4.0

Boarding process was really quick. In half an hour they boarded a complete flight.

There was a very rude person sitting behind me. He kept hitting my seat every time I reclined it. I brought up to the flight attendant but she had no intention of getting involved or helping out.

LAX
PEK
Mediocre 2.6

Better customer service

Air China staff need to better understand and learn how to talk to people.

PEK
SYD
Excellent 8.6

Comfort and service on the plane. Lounge in Beijing was wonderful.

What you have to go through in Beijing to transit from one international flight to another. Very disorganized. I will never change planes again in Beijing after this trip. Perhaps it will be better on the way back. Business class travelers should have a special lane.

EWR
PEK
Okay 5.6

flight was late, barely made my connection (which was also late).

Mon, Jan 8
JFK
SYX
23h 35m
Mon, Jan 22
SYX
JFK
28h 20m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
BOS
Good 6.0

Lots of snacks available

The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud

BOS
PEK
Excellent 10.0

Business class service

PVG
BOS
Good 6.3

The food too salty (seems with a lot of MSG) and make you feel so thirsty

PEK
SEA
Excellent 10.0

On time

Nope

TLV
PEK
Good 7.6

The all

The food from bejing to shanghai

Thu, Feb 8
SFO
SYX
33h 55m
Tue, Feb 20
SYX
SFO
20h 30m
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
BKK
CAN
Excellent 9.0

Was transferred to Thai Air as the plane was over sold.

JFK
CAN
Mediocre 2.0

I have to cancel the flight due to a death in my family. i thought the airline will waive the canceling charge, i guess not. my daughter and I have to pay $400 total for it. Sad.

CAN
LAX
Okay 4.0

Cheap

Food too little

CAN
SGN
Excellent 9.0

Crew were lovely. Plane was barely loaded so my husband was able to switch seats to sit next to me. Pleasant flight.

One movie for everyone and it was a stupid movie. Not sure why my husband wasn't automatically seated with me since the plane was barely half full.

HGH
CAN
Excellent 10.0

Long but very pleasant flight

Sat, Nov 25
SFO
SYX
34h 45m
Thu, Dec 7
SYX
SFO
20h 30m
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
HGH
CAN
Excellent 10.0

Long but very pleasant flight

CAN
JFK
Okay 4.0

The flight attendants are good, but the check in crew needs to be more friendly and helpful, with the growing economy boom in china, we will have an increase in tourist to China which cause the air line to be packed, so they need to be much more helpful when attending customers!

HAN
CAN
Excellent 8.0

On time departures and arrival

The food not enough to eat

GMP
PEK
Good 7.3

left on time and arrived a little early, lunch was served (food was not bad, but not super amazing)

no personalized entertainment system

BKK
CAN
Excellent 9.0

Was transferred to Thai Air as the plane was over sold.

Sun, Nov 26
SFO
SYX
37h 10m
Thu, Dec 7
SYX
SFO
31h 00m
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
JFK
PEK
Good 7.3

Crew efficient

No entertainment, console broken. Ran out of menu item of choice, but alternative was easily digestible.

IAD
PEK
Mediocre 2.0

They overcharged, customer support unreliable and bad service!

They overcharged, customer support unreliable and bad service!

PEK
SYD
Excellent 8.6

Comfort and service on the plane. Lounge in Beijing was wonderful.

What you have to go through in Beijing to transit from one international flight to another. Very disorganized. I will never change planes again in Beijing after this trip. Perhaps it will be better on the way back. Business class travelers should have a special lane.

PEK
MEL
Mediocre 2.0

This was like flying in the 90's. The seats were super small and uncomfortable my TV didn't work and they wouldn't let me use my phone (even on fly mode) and the Beijing international airport didn't have WiFi.

JFK
PEK
Excellent 9.0

Great flight and entertainment throughout.

Everything w this flight was satisfactory. No negatives to mention.

Tue, Feb 6
JFK
SYX
24h 05m
Tue, Mar 6
SYX
JFK
20h 00m
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

PVG
PEK
Okay 5.0

None

Food, dirty bathroom, smells badly and more

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

LAX
PVG
Excellent 9.0

Lacked flavor... quantity was great

Tue, Nov 28
SFO
SYX
27h 30m
Thu, Dec 7
SYX
SFO
19h 15m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
SGN
Excellent 9.0

Crew were lovely. Plane was barely loaded so my husband was able to switch seats to sit next to me. Pleasant flight.

One movie for everyone and it was a stupid movie. Not sure why my husband wasn't automatically seated with me since the plane was barely half full.

GMP
PEK
Good 7.3

left on time and arrived a little early, lunch was served (food was not bad, but not super amazing)

no personalized entertainment system

CAN
SFO
Excellent 8.0

First, crew and service were wonderful. Business class food was very good. BUT on the SF/Guangzhou route, both ways, business class seat 14K did not work! These are 14 and 12 hour overnight flights and seat wouldn't even recline, forget laying flat! On the outbound flight I didn't realize until we took off. The crew tried to fix it and couldn't but gave me one of the crew seats in the back of business class. Not great to be separated from my husband for most of the flight, but I could sleep and was otherwise comfortable. Returning Guangzhou to SF, had the same seat. Checked it as soon as I boarded and it didn't work, again! This time they got ground crew to fix it before take off. It worked most of the flight, but once I put it up after laying flat for 8 hours, it stopped working. Would not move from a straight upright position. Ridiculous! SO check to make sure your seats work before you take off!!

LAX
CAN
Excellent 8.6

Love that everything is included. Food, drinks and entertainment. The crew were great and nothing was too much trouble.

Boarding of the A380 was ridiculous. We were lined up well ahead of boarding, then moved to another line, then moved again. Once we were lined up we had to stop and start, other people were pushed to the front again and again. This could have been solved by leaving one lane free for people sitting upstairs, or 'preferred' fliers. Instead everyone was pushed back and had to wait. I've never seen an aeroplane boarded so badly and we ended up being some of the last people on the plane. Badly organised and just plain awful.

CAN
LAX
Okay 4.6

I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast.

Fri, Feb 9
JFK
SYX
23h 35m
Fri, Mar 9
SYX
JFK
28h 20m
Trip: 29 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
BOS
Good 6.0

Lots of snacks available

The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud

PVG
XIY
Good 7.3

Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.

The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.

PEK
SEA
Good 6.0

Flight was fine, very few passengers made it pretty low key.

Food wasn't my favorite, but could always be worse. The security process at the Beijing Airport was unbelievably slow and chaotic - has nothing to do with the airline, but made catching my flight super stressful.

ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

PEK
TLV
Mediocre 2.0

I missed my flight because of wrong details the airline sent me by email. I arrived 3 hours before, but when I arrived, it was too late, and the flight already departured. The only next flight to TLV, Israel, was on the 2nd of Nov- 2 days later! I had to wait a whole day in the airport for another flight with another airline (ELAL) which I paid for it 2900 RMB! It's really unfair, and the women in the check-in desk wouldn't help me nor give me any info in order to book a new ticket :( It was a horrible experience, and I definitely wont fly with Hainan Airlines again.

Mon, Nov 27
SFO
SYX
31h 00m
Thu, Dec 7
SYX
SFO
38h 25m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
IAD
PEK
Mediocre 2.0

They overcharged, customer support unreliable and bad service!

They overcharged, customer support unreliable and bad service!

EWR
PEK
Okay 5.6

flight was late, barely made my connection (which was also late).

JFK
PEK
Good 7.3

Crew efficient

No entertainment, console broken. Ran out of menu item of choice, but alternative was easily digestible.

LAX
PEK
Mediocre 2.6

Better customer service

Air China staff need to better understand and learn how to talk to people.

PEK
MEL
Mediocre 2.0

This was like flying in the 90's. The seats were super small and uncomfortable my TV didn't work and they wouldn't let me use my phone (even on fly mode) and the Beijing international airport didn't have WiFi.

Mon, Feb 5
JFK
SYX
36h 10m
Sat, Mar 3
SYX
JFK
19h 40m
Trip: 27 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

PVG
PEK
Okay 5.0

None

Food, dirty bathroom, smells badly and more

HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

Thu, Nov 30
SFO
SYX
33h 55m
Thu, Dec 7
SYX
SFO
19h 15m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
BKK
CAN
Excellent 9.0

Was transferred to Thai Air as the plane was over sold.

GMP
PEK
Good 7.3

left on time and arrived a little early, lunch was served (food was not bad, but not super amazing)

no personalized entertainment system

CAN
JFK
Okay 4.0

The flight attendants are good, but the check in crew needs to be more friendly and helpful, with the growing economy boom in china, we will have an increase in tourist to China which cause the air line to be packed, so they need to be much more helpful when attending customers!

JFK
CAN
Excellent 8.0

The food was better than expected. The service was good.

The plane temperature got steadily colder. Was a bit hard to handle.

CAN
LAX
Okay 4.0

Cheap

Food too little

Tue, Dec 5
JFK
SYX
34h 20m
Mon, Dec 18
SYX
JFK
28h 20m
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
TLV
PEK
Good 7.6

The all

The food from bejing to shanghai

ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

PEK
BOS
Good 6.0

Lots of snacks available

The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud

PVG
XIY
Good 7.3

Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.

The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.

BOS
PEK
Okay 4.0

Seats were pretty good for Economy. Flight was ontime.

Would have preferred a Premium Economy option. Meals: Tray tables much too small, difficult to work with. Food was pretty poor. Drinks offered at beginning but had to ask for water to get a partial glass of water. not even a bottle and didn't see staff again for 6 hours. Inflight Entertainment was pointless. Earbuds were handed out. You couldn't hear even 1 word out of ten. There was no stereo sound; only the left ear had sound.

*
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