Flight crew was excellent. Very attentive to passenger needs and requests.
Food choices were limited and they ran out of basic choice. Had very limited wine from menu - should really restock before a long flight like YVR to KOA.
I was not given the prepurchased food item I ordered
The boarding process wasn't to bad
The crew did not ask if we wanted a snack. I had cranberry juice and thencupnwas barely full. Crew did not ask if I wanted a snack or even offer d a snack. . Yet the people behind me was asked if they wanted a snack. Rude .
Staff were great
Waited almost half an hour upon arrival to Calgary for a port
Our flight was delayed by 3 hours. We missed our connecting flight so we are in a hotel in Toronto now at 1:30 am. And our flight out is at 5:50 am and we will need to get up by 4 to get to the airport by 4:50. Getting our hotel and food vouchers was long and painful and disorganized. Would not fly with them again
Staff were respectful Plane was warm enough Left on time Extended leg room seats were actually comfortable Not next to toilets
Food was somewhat disappointing. Ordered a gluten free meal which somehow turned into a vegetarian meal - that was disappointing.
Service is great fly on time
Very limited movie choices on this 767 aircraft
Everything was wonderful thank you so much
Flight was on time.
Long flights should have something edible.
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