There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.
I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.
No wifi couldn’t do any work
Was looking forward to completing some work but the wifi never came on.
Old plane, bad food & old crew
Plane nice and comfortable
The crew, as always, was warm, welcoming and very attentive from check-in to the plane. I also enjoyed the snacks that were served.
Order ahead food was easy and selection was tasty
Bring a book! Apps to have your entertainment on individual devices is a bad idea.
Delayed flight and disorganized boarding in Kingston made it a bit frustrating.
Staff was kind and courteous. Entertainment system had lots of video options.
Both flights were delayed. Needed to use own device to access in-flight entertainment. Charger was in packed bag and phone was low on juice so only got to watch for 15 minutes.
I was traveling with my 11 month old daughter and everyone went out of their way to assist us and I didn't feel like a burden to them. When she was sleeping on my lap during the flight they even brought me my meal in portions so I didn't have a huge tray to balance over my baby.
Everything was great
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