Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Flight attendants were trying hard to assist passengers.
There was a malfunction of ventilation system leaving the plane at unsafe temperature on tarmac. Pilot literally screamed at passenger who was inquiring appropriately about allowing us to Deborah the plane.
All was on time, crew was friendly, emergency on board was handled well.
The seats are not movable, so you could not lean back a little. No screen for entertainment, tray table was less than half the normal size, uselss, snack choices, had little that one might consider healthy. A lot of junk food, and a huge offering of alcoholic beverages. Could we maybe have healthier food. It could still be pre-packaged somehow.
Cost of carry on: $30. Checked suitcase: $25. That did not really make any sense, other than they make more money that way.
Also irritating that if you want to have a specific seat, rather than waiting for what you might get at the airport, you have to call them, and pay $13 for a seat reservation. They are nickel and diming you, or rather in dollars. It is a rip off.
Everything was efficient, smooth flight, and we landed--that's a good flight, right? We even landed 30 minutes ahead of schedule, which was great since I had to wait at the baggage carousel.
It was my first time flying with Frontier and I didn't know about the bag charges and seat charges--that's on me though. Not sure I will fly with them again, as waiting for what COULD have been my carry-on at the carousel took so much time... then again, it makes it easier and quicker to board and de-board. But the seat charges were still ridiculous. Wish drinks and like, pretzels could be free just so we don't deplane with harsh breath.
Our flight was delayed enough that we knew we would miss our connection. They were not very helpful and we had no good options available. We were basically stuck with only bad options. No one offered compensation or even to wave the surprise fees for seats and for baggage. This was after they lost our luggage on our way out to Washington!! With no compensation or apology. We will never fly Frontier again - it was a huge fiasco.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
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