On time, no issues.
The crew were always really helpful and kind. They were happy to speak English or Japanese.
Despite stitching when I could and as soon as I could. Lower back buttocks hurt pretty bad half way through the flight. This is a knock on the airline industry and not so much ANA. Comfort levels start diminish when you try to squeeze as many seats as you can into airplane. Especially, for people like me who are at least 6' tall. Also, the food was very meh. This was surprising because all my other experiences with ANA were quite the opposite.
I dont like no free tv and no free wifi no good
flight was on-time
food - one of the worst meal i ever had in transatlantic flight, i was travelling in business class. Snack is another worst experience..
People were nice
Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous.
The professionalism of the crew and the cleanliness was excellent!
The seats weren’t very comfortable!
I like that it was on time
The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag.
The credit was polite, hat was about it
We were delayed coming out bc the plane needed de-icing... IN JACKSONVILLE, but they were unable to get manager approval for de-icing and then the truck was out of fuel. Finally, the pilot moved the plane into the sun (which should have happened much sooner). During the flight, the cabin temperature dropped to low 60s and everyone was freezing.
Flight was on time and fantastic!
They tried to keep changing it on us!!!
On time departure
No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing). Terminal boarding area was too cold.
|Flights Arrive in||Hilo International|
|Flights Depart from||Washington Reagan-National|
|Airlines||United, American Airlines|
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