|Flights Arrive in||Kiev Zhuliany International|
|Flights Depart from||White Plains Westchester County|
We landed in NYC -- although it was first announced as Dulles.
This flight was on Canadian Air under the auspices of United. I was not allowed into the United Club lounge despite the fact that I had business class ticket. I was informed that a business class ticket isn't sufficient for using the lounge when flying domestic. It is only good when flying international. They call that customer service. I generally avoid domestic airlines because of the customer service. The flight attendants were not happy to serve you. It's a small flight but they didn't even offer a snack -- you had to ask for it. And then they brought over a small basket with nuts, chips, candy bars, and a muffin. I took a muffin and it stuck to the roof of my mouth -- very poor quality. When I asked for a snack the flight attendant replied cocktail or soft drink never saying whether or not a snack was available.. She said this a couple of times before I could repeat that I wanted a snack to which she replied you want something to drink with that. I've been on many short flights in Asia and they will deliver a full meal and you don't have to ask for it. There was no entertainment but United did send an email explaining how I could purchase entertainment to play on my own device.
On time departure and arrival, smooth ride
Again 30 minute delay to get internet working. At least this time they communicated the issue.
The crew was awesome! Best flight I've ever had.
All other stuff good
No music options for entertainment
White Plains Westchester County (HPN) United States
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