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HPN - SOF

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White Plains (HPN)
Sofia
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Top airlines flying White Plains Westchester County to Sofia

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,881 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Cons: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."

Pros: "Yes"

Pros: "Yes"

Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."

Pros: "The crew was great."
Cons: "Food wasn't that great."

Pros: "Flight"
Cons: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."

Pros: "Very attentive and efficient"

Cons: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Cons: "The flight is too long"

Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"

Pros: "service attitude"

Pros: "Excellent"

Pros: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Cons: "Wish there were a bit more movie selections but only because it was such a long flight"

Cons: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"

Cons: "It was too cold in the plane."

Pros: "On time Very convenient price compared to other airlines"

Pros: "Entertainment"
Cons: "Too crowded in in flight"

Pros: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Cons: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."

Pros: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Cons: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"

Pros: "very courteous flight crew"
Cons: "baggage took along time to come business class luggage came after economy"

Pros: "everything went smoothly, no delays, boarding was easy and quick"

Pros: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Pros: "Heavenly for an airplane ride!"

Pros: "see above"
Cons: "see above"

Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Pros: "Friendliness of staff. Cleanliness"

Cons: "Service is great and the plane flew so smooth"

Pros: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Cons: "No leg room, can't stretch your legs properly so my bad knee was in pain"

Pros: "طيران ممتاز"

Pros: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Cons: "Meals could have been better. The good didn't compare to business class on other airlines."

Pros: "Nice airlines"

Pros: "I was expecting to get a room myself near airport but Qatar Airlines provided room with meals at no extra cost"

Pros: "Helpful staffs and great stewardess!"
Cons: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"

Pros: "Same"

Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."

Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Pros: "Good crew. Nice plane and amenities."
Cons: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."

Cons: "Very uncomfortable seats- Space between seats is very tight"

Pros: "Love it. Newer airplane; state of the art high-tech."

Pros: "Transit airport lounge allowed owing to gold status"
Cons: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."

Cons: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"

Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Pros: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"

Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"

Pros: "First flight was okay"
Cons: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"

Pros: "Except turbulences everything was ok and nice .."

Pros: "Roomy seats & clean appearance and modern cabin."
Cons: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."

Pros: "Alinda, the stewardess."
Cons: "Too long journey."

Pros: "The seats were fine and the plane was in good shape."
Cons: "The food is mediocre - everything has meat in it and they use tons of plastic. Also, the plane was late getting to the gate. This wouldn’t have been an issue had the pilot not decided to off board and then re onboard cargo (the commercial stuff they get paid to carry). This took about 20 minutes and then after the winds changed, he decided he could load more passengers. So despite having the doors locked and getting ready to leave the gate, they opened the doors up again and boarded more people for the next 40 minutes. So they chose to make a delayed flight even more delayed (on Christmas Eve). So we inevitably missed our connection in sydney and had to pay a change fee since it’s a different airline. Thanks for the Christmas gift United - you always know how to disappoint your passengers."

Pros: "Good food. Great crew members."

Cons: "Premium plus Economy was not as advertised"

Pros: "United es la peor aerolínea nos trataron muy mal y nos cobraron exceso de equipaje sin tenerlo y casi perdemos el vuelo por su culpa"

Cons: "More pretzels."

Pros: "Short and sweet"
Cons: "Delayed due to ice"

Pros: "On time. Courteous and friendly flight attendants."
Cons: "A bit of turbulence at the beginning of the flight and the captain didn’t release the seatbelt sign for longer than I could! Sprint to the bathroom the minute the sign was released. Hallelujah!!"

Pros: "On time, smooth"
Cons: "Arriving in LAX with no gate to pull up to. When will United fix this decades-long defficiency?"

Pros: "Brand new plane"
Cons: "Didn't get much refreshment"

Cons: "Couldn’t get the WiFi to work"

Cons: "Electrical service was spotty"

Pros: "nothing! entertainment should vd a one alos, not s friendly star system"
Cons: "over an hour wait. gate agents change in the middle of the wait time... no info was given s to what the mechanical problem. did di a very good job in communicating time! just totally screwed up."

Cons: "Volume of the PA was so loud it was painful"

Pros: "Everything was in schedule. Bonus was those smaller extra foam pillows in Polaris."
Cons: "Nothing."

Cons: "would like fruit as desert, not ice cream."

Pros: "On time, good service."
Cons: "Did not use entertainment."

Pros: "I no longer expect tolerable so that was nice"
Cons: "No food available by the time I ordered. Entertainment was not working unless I had downloaded the app. Battery life limits entertainment"

Pros: "The small plane, all seats were good seats"
Cons: "The guy that was farting on the plane"

Cons: "no food service. Entertainment is limited."

Cons: "The flight from Chicago to Moline was delayed over 3 hours due to an engine issue. We were delayed to board, then once we were boarded, we sat on a cold airplane for over 30 minutes in sub-zero temperatures in Chicago. Maintenance was called to start the engines externally but the starter machine wouldn't work. Finally, we were made to de-plane. We sat for over 30 minutes waiting on information. Never received meal vouchers. No snacks or water was given during the wait. The steward was very nice and helpful but the gate agent was horrible. She seemed "inconvenienced" when you went to ask her questions."

Cons: "For some reason the seats kept adjusting themselves to full upright as you go to sleep! It makes for a forward falling head banging experience."

Cons: "Stupid maintenance delay (replacing the pilot’s chair - no, I have no idea how that constitutes an urgent maintenance issue). It was like they’d never done it before. We were delayed for two hours in 15-minute increments before someone finally wised up they should find us a new plane."

Cons: "Late flight. No support to find back-up flights. No help with tips of how to navigate chicago airport to hopefully get to connecting flight in timely manner. Shuttle service could have been mentioned. The area of the airport I would need to get to in Chicago was not known. Although thr flight to Chicago was by far not full Iwas denied my request to take my roll on on the flight. It fits under seat. I am 70 and had to run across the airport."

Pros: "Ontime and excellent service. No complaints at all."

Pros: "On time, pleasant crew"

Pros: "Love the fact that there was not much wait time. Arrived when customs hall was empty. I went right through"
Cons: "Wish ticket stayed meal plan. Etc dinner and continental breakfast"

Pros: "Great experience overall"

Cons: "More legroom is needed."

Cons: "Internet is painfully slow. I can't believe I paid 6.99$ for almost nothing!"

Pros: "The crew was nice. Coffee was great."
Cons: "The plane was dirty. Doesn't look like it's been thoroughly cleaned in ages. My seat was broken. Had to sit upright the entire trip. Bathroom door wouldn't stay closed."

Pros: "I like the services and tv options."
Cons: "I did Not like the leg room. I upgraded and got an exit row but the seat backs would not adjust. I payed for the leg room but then had to sit leaning forward. Very uncomfortable flight."

Pros: "Gate agent handled impossible situation well"
Cons: "flight was canceled due to mechanical problems on two of the airplanes"

Pros: "Always very easy to fly with united. Very friendly crew, and very helpful with my bag."
Cons: "Liked it all."

Pros: "Everything was smooth. No delays and no mean customers or workers"

Pros: "Cold in hallway for manditory carry on check & anxious that I may not make next flight, . Newark to Ft. Myers"

Pros: "Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind"

Pros: "OK until we boarded."
Cons: "My flight out of Chicago was cancelled. I hate when they lie to you that it was weather related. At the time of my flight to White Plains at 1:50 PM there was no snow in Chicago or at White Plains, Moreover the 6 PM flight left to White Plains when it was snowing both here and there. The only option given to me was standby on the 6PM flight. So, I had to cancel my flights and it ruined myu weekend."

Cons: "No mechanics available and had to send for some, taking 5 hours. Didn't get to destination until late at night and missed my event."

Pros: "On time"
Cons: "See previous comments"

Cons: "The staff member in the boarding gate was very unorganised she was announcing incorrectly two times , which make the passengers confused. Leg room inside the flight was to tight."

Cons: "Delays no good..."

Pros: "I liked how friendly the crew was there and from du range to denver."
Cons: "My flight from Philadelphia to Denver was horrible. My flight was 30 min late which made my connecting flight impossible. This made a terrible start to my trip. I had a show to attend which I never made it to and ruined my coworkers plans. Went to uniteds customer service for help and the counter lady was so unhelpful and did not show any concerns for my delay."

Cons: "Wifi should be free"

Pros: "I liked that I was given spacious accommodations for myself and my service animal."
Cons: "I didn't like that we then sat on the plane for 2 hours, then had to get back off. I don't really blame United Airlines for this because there was a storm. But if Kayak wants me to rate the flight I'd have to say it was bad because it didn't even occur."

Cons: "TSA agaent at New Orlleans airport was very RUDE"

Pros: "It was comfortable and crew was friendly."
Cons: "The tv screens were so bright it was hard to sleep."

Pros: "I like the entertainment screen and the food was tasty"
Cons: "My seat...not being able to pick an aisle seat. Also the passenger behind me kept doing something with her seat pocket and I could feel that everytime. Need more padding there. And halfway through the flight the screen quit working."

Cons: "I purchase the economy plus seat, hoping to get some sleep. But, the seat did not recline at all! It was so uncomfortable that I could not rest. This was not worth the extra $57 I paid."

Pros: "It took me to my destination safe"
Cons: "Over book Some staff attitude No inflight free movies or music selection thank god I had my iPad an I phone ...."

Pros: "Here's the situation- There are massive storms across the state, massive delays across the nation, and a tiny airport packed full of people. All the things needed to make a horrible flying day an even worse day for customer service. BUT the flight crew and terminal teams did an amazing job keeping things together and keeping guests happy. They communicated all the information they knew in a timely manner, and made sure to correct any connections that needed to be processed before the plan landed. Also they kept their calm as people flipped out."
Cons: "I didn't lol the size of the white planes airport. That plan could hold about 150 people at best.... There was at least 600"

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from White Plains to Sofia

Airlines flying from White Plains to Sofia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from White Plains to Sofia

Mandatory masks

Masks required on board, masks provided on flights from White Plains to Sofia

Social distancing seating

Middle seats unavailable to book on flights from White Plains to Sofia

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Sat
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40h 19m
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22h 46m
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34h 27m
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28h 12m
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