Daily cleaning, installation of cabin HEPA filters on flights from Yosemite National Park to San Juan
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Scores according to KAYAK customer reviews
Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"
Cons: "The man sitting next to me was coughing and not covering his mouth. I am especially concerned given the recent Coronavirus outbreak."
Pros: "The crew was not overly friendly"
Pros: "Very punctual! We arrived on the exactly time as estimated."
Cons: "Very poor snack options"
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"
Pros: "Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination."
Pros: "Great crew"
Cons: "We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew."
Pros: "The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts."
Pros: "Helpful crew."
Cons: "These planes are tiny. Our equipment was B717."
Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."
Pros: "Nice service"
Pros: "Love it"
Cons: "In the last months I have travel 3 times , this is the first with Delta. I can say it has been the best experience I had. Good entertainment, the access to texting and the variety of snacks make superior this airline."
Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."
Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Pros: "comfortable flight"
Cons: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Cons: "Cabin was too hot since the very beginning. Even in first class."
Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"
Pros: "The flight could not be have been nicer. Lovely crew!!!!"
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"
Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"
Pros: "I liked the fact that were were able to watch movies complementary, staff was very kind and looked good and for the most part the air craft was spacious than United Airlines"
Cons: "I disliked the fact that their weren’t any charging station, I wasn’t able to to charge my telephone device previously but I thought I would be okay sonce air crafts that I have boarded have out lets to charge devices, was an inconviencesince I wasn’t anle to contact family. Also there was complementary movies to watch but there werent any head phones that were given, united aire lines provided us with head phones for entertainment."
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Cons: "Flight was delayed over 1hr."
Pros: "Not crowded?"
Cons: "It's a 6A flight from RNO to SLC meaning you are up really early to get to the airport, checkin and wait. There's no Delta lounge, so you're stuck trying to find something to eat and somewhere to sit well before our flight. The exit row seating does help, but the seats didn't recline making it a bit more uncomfortable."
Pros: "Buen entretenimiento."
Cons: "La incomodidad de los asientos además que la escala fue de más de 6 horas y fuimos los últimos en abordar. Para colmo los asientos fueron los últimos de la fila y ni siquiera eran reclinables. Creo que deben tomar en consideración a las personas que estamos tantas horas en la escala y permitirles abordar primero además de darles asientos más cómodos más aún si hemos comprado los boletos con tanto tiempo de anticipación."
Pros: "Flight attendants very friendly."
Cons: "Being next to lavatory."
Pros: "Giid free sandwixh. Very good entertainment system. Good seats."
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."
Pros: "Late delay notification"
Cons: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."
Cons: "Small plane"
Pros: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
Cons: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Movie selection"
Pros: "My Delta flight from Salt Lake to Orlando was the dreaded redeye. Flight was packed, no empty seats. I had a middle row seat. But the plane was new and the seats were comfortable. The flight arrived early.I slept or tried to sleep the entire flight. No complaints."
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Pros: "Departed and arrived on time. Arrival time is better than before."
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "newer aircraft; good entertainment options; large overhead storage compartments"
Cons: "cramped passenger space"
Pros: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
Cons: "Intercom didn't work super well. JFK is a terrible airport for connections."
Cons: "No comments"
Pros: "The price."
Cons: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"
Pros: "On time take off and the fact that we arrived alive."
Cons: "Hot meals and inflight entertainment. No even drinks were served."
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Cons: "Some of the crew had an attitude and the purchased WiFi did not work"
Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."
Pros: "Crew was snappy in getting people in plane and checking in carry ons since occupancy had been reached."
Cons: "Lack of adjustable headrest on seat."
Pros: "Everything was good!"
Pros: "Smooth ride"
Cons: "Feeling of being cramped"
Pros: "Crew was great!"
Cons: "Todo bien"
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Cons: "Crampt space, cold cabin"
Cons: "Long delay"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."
Pros: "Turkey sandwich snd boarding went smoothly"
Cons: "There was no entertainment and since there is no WiFi for most of the flight due to being over water the flight seemed longer than what it actually was."
Cons: "Poor service"
Pros: "Automatic ticket rebooking"
Cons: "It being cancelled."
Cons: "Dallas to San Juan San Juan Dallas American Airlines has the worst seat of any airline flown by us fare almost 2000 dollars for round trip and the seat is small hard uncomfortable even for a short flight this is no business class!!"
Pros: "On time"
Cons: "Cold cabin"
Cons: "The seats are very tight."
Cons: "Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop"
Pros: "Boarding process"
Cons: "Delay, no food,"
Pros: "Can't think of anything good"
Cons: "SEE: Customer Relations request #1-249830721"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"
Cons: "That all the passengers were rechecked at the Gate by TSA without offering any explanation as to why, if it was a domestic flight, why were they requiring ID again. And checking bags."
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Cons: "It was a standard boarding. The standard ride. I have nothing to complain about"
Cons: "I still have not received my luggage"
Cons: "No have owned screen TV"
Cons: "The previous crew did not do some kind of check so leaving Reno was delayed which left almost no time to get to my connecting flight. No one seemed very happy at all."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Pros: "Politeness of the crew"
Cons: "Not very spacious and entertainment only offered at My own expense"
Cons: "Broken down seat cushion ."
Pros: "Delays caused a little stress but all in all a good experience."
Cons: "Late arrival to DCA."
Pros: "Flight from Dallas to Boston was comfortable and pilot made up for lost time in previous flight"
Cons: "Flight leaving Reno was 40 minutes late due to a plane not coming in which is just a part of flying but after the plane arrived we had to wait an additional 20 minutes to board because the flight attendants got off the plane to do whatever in the airport and then the same ones came back 15-20 minutes later and got on the plane. I should not almost miss the flight so the staff can get off the plane to stretch their legs or get a coffee."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Cons: "Arriving early to Philadelphia"
Pros: "That we didn't crash"
Cons: "Our flight did not depart until 40 minutes after it was supposed too due to some staff confusion. Hardly got water."
Pros: "Everything was on time, no delays."
Pros: "I live the service which make me feel good. Also the flight was very quiet and the crew help me in everything I asked."
Pros: "The great atendance and on time bording"
Cons: "There is no More options of free food included with the ticket fly and it was a longer flight and there wasn't no tv, no entertament"
Pros: "Very good and safe"
Cons: "Everything was great"
Pros: "Easy bording"
Cons: "Everything was good"
Cons: "The rubber chicken in first class was awful. Drinks and wine were good. Service was excellent."
Cons: "Not having so many delay and not seating on a plane for over an hour to take off."
Pros: "Friendly crew"
Cons: "Leaving crying babies at home..."
Cons: "Plane on time and it was very hot on the plane"
Cons: "Again, left stranded in SC."
Cons: "If this flight had been delayed to match our flight from AUS. We arrived in SJC at 1100. So a 8 hour extra time in flight was avoidable if United had waited 30 minutes."
Cons: "Sat on the runway way too long. Hot. Cramped plane"
Cons: "Seating is very tight and amenities are nada."
Pros: "Crew was very nice"
Cons: "Sits are very uncomfortable"
Pros: "Easy very organized loading."
Cons: "Really nothing"
Pros: "All in the prices!!! Accesibility!!!"
Cons: "The prices changes too much!"
Cons: "I'm supposed to bring a carry on with me and they don't allowed me this time. They should be strict with other passengers who bring more than a carry on. I was SO MADDD"
Cons: "we took off over 1 hour late"
Pros: "Services , on time"
Pros: "All the way we had a great atencion from all the crew and airport facility thanks"
Cons: "See above."
Pros: "Great service, it had been a while since I flew with United. Impressed with the new plane."
Pros: "clean; good movies"
Cons: "no kosher food option"
Pros: "Estaba supuesto ser un viaje barato y puntual"
Cons: "Pero no fue de esa manera yo soy un paciente esquizofrénico y padezco de vipolarida más tengo problema con el azúcar mas padezco de sleeping adnnea.y muchas otras condiciones.y mi vuelo no salió cuando. Tenía que salir.yo vivo en perth ambos y era muy difícil viajar para Mi en tren para luego tener que pasar todo lo que pase.deverian por lo menos recomendarme con algo desierta por todos mis inconvenientes."
Pros: "On time and comfort"
Cons: "My seat was the last line and it was uncomfortable."
Pros: "That i had all four seat available to me and very helpful"
Pros: "Was fast and on time"
Cons: "Pushing back from gate took for ever due to mechanical problems and somebody got sick on the plane so their decision to wait until the person situation got better affected everyone else"
Cons: "Tight uncomfortable seating"
Pros: "very helpful"
Pros: "It was quick but full"
Cons: "The tv broke"
Pros: "The personal are very amability"
Pros: "Smooth ride and on time staff was great"
Cons: "I didn't like that I had to pay for my luggage that was really horrible they find anywhere to nickel and dime you but glad they let mine be a carry on"
Cons: "The delays was horrible!!"
Cons: "No food. Horrible service"
Pros: "The courteous ticket agent at the counter in Reno-that's all."
Cons: "Getting stuck, having to change plans. SUCKS!"
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Cons: "Very uncomfortable ride. Now I know what dinners feel like. Recently flew Delta and didn't notice discomfort like this."
Pros: "The service since I am handicap"
Pros: "It was a quiet and smooth ride."
Cons: "Comfortable and affordable!"
Pros: "What I like the most was that it was on time, also the crew was amicable."
Pros: "Everything worked. Smooth process. But online check in didn't work well for us."
Cons: "Online check-in."
Cons: "The crew workers attitude"
Pros: "Very organized . On time"
Pros: "Everything! My grandparents needed special assistance with wheelchair and the crew was very helpful! They spoke Spanish and they were able to get a crew member to translate"
Cons: "Late take off and had to wait for ground crew when landed"
Pros: "Good trip"
Cons: "They did not have TV and no wifi it was terrible. They only gave me a cup of soda nos even a potato chips which other airline do give."
Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."
Cons: "The person next to me was overweight however the armrest was able to be down during the flight making it only slightly uncomfortable."
Airlines flying from Yosemite National Park to San Juan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Yosemite National Park to San Juan
Masks required on board, masks provided on flights from Yosemite National Park to San Juan
Social distancing seating
Middle seats unavailable to book on flights from Yosemite National Park to San Juan
Testing for antibodies, testing for symptoms for flights from Yosemite National Park to San Juan
Waiving of change fees. Search flexible flights from Yosemite National Park to San Juan