Hotel Buena Vista Express
3 stars
8.4
Very good
(1546)
3 stars
Updating price...

Hotel Buena Vista Express

3 stars
Diagonal 15 58-40, Bucaramanga
8.4
Very good
1546 reviews
Updating price...

Overview

Rating
Featuring an outdoor pool and a regional restaurant, Hotel Buena Vista Express offers free Wi-Fi and buffet breakfast in Bucaramanga. Cacique shopping centre is a 7-minute drive and Palonegro airport is a 20-minute drive away. Providing a tranquil enBooking.com
Featuring an outdoor pool and a regional restaurant, Hotel Buena Vista Express offers free Wi-Fi and buffet breakfast in Bucaramanga. Cacique shopping centre is a 7-minute drive and Palonegro airport is a 20-minute drive away. Providing a tranquil environment, the rooms in Buena Vista Express feature private bathrooms, flat-screen cable TVs, minibars and air conditioning. Guests at Buena Vista Express are provided room service and free parking. Hotel Buena Vista Express is a 10-minute drive from San Pio Las Palmas park and a 2-hour drive from Chicamocha national park.Booking.com
Rating
8.4
Very good
Based on 1546 verified guest reviews

Available rates

Sat 11/9
Sun 11/10

The neighborhood

Diagonal 15 58-40, Bucaramanga

Reviews

8.4
Very good
1546 verified ratings
Wonderful
784
Very good
304
Good
229
Okay
90
Fair
70
Mediocre
30
Poor
39
Guests say
Guests generally appreciated the hotel's location, service, and amenities. However, some mentioned issues with cleanliness in specific areas.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness1.5 out of 10
Sort by:Most recent
Filters
Review rating
Traveler type
Time of year
Score by provider
10
Wonderful
Sanchez, Oct 2024
Pros (+) everything's
Cons (-) nothing
8.0
Very good
Andres, Sep 2024
Pros (+) Staff were cordial and helpful
10
Wonderful
Hadleigh, Jun 2024
Pros (+) Great hotel, very friendly staff & facilities excellent (liked the pool area). The only negative is the location is not great, so I strongly suggest using taxi or uber, etc to get around after dark
6.0
Okay
Dan, Jun 2024
Pros (+) Our flight in was delayed by a day and they held our reservation allowing us to check in at 7 am the next day. The staff also recommended a driver to take us around the city and show us neighborhoods that we may choose to live in. Hugo was very infomative and we enjoyed his company and recommendations.
Cons (-) We took a day trip to San Gil, came back exhausted around 8. After a short nap and a shower, we went up to the restaurant at 9. We were informed they were closed, even though the posted hours said 9:30. Small inconvenience, as we had to walk around to find food, most restaurants close were also closed. We found a panaderia that had a couple pieces of chicken.
8.0
Very good
Reisen, Jun 2024
Pros (+) Nice and friendly stuff. Bed was comfy Nice lication
Cons (-) Whirlpool didn't work for room 411 Breakfast was very limited. No butter no jam. Hotel rooms are a bit dated
8.0
Very good
Adam, Feb 2024
Pros (+) Overall, pretty good
Cons (-) It wasn't fully soundproof No hot water
4.0
Mediocre
Bjarne, Feb 2024
Pros (+) Nice roof terrace, pool and breakfast.
Cons (-) Probably the worst check-in ever. After visiting around 500 hotels. They had lost my booking via booking.com, two employees and two guests took 45 minutes, and I was not allowed to go to my room after payment and check-in. I had to wait 15 minutes more, for someone to follow me 15 meters. But. It was only the man working afternoon/evening that was really horrible. Morning shift was friendly!
7.0
Good
Alex, Feb 2024
Pros (+) The hotel itself is quite good and the room was spacious. Has a restaurant on the top floor and a small pool. Free parking.
Cons (-) The location. I went out at night less than a hundred meters from the hotel and felt quite unsafe. It was very dark and someone aggressively started talking to me from a bit of a distance so I quickly returned to the hotel. If you are using your car at night, you should be OK but I would advice not to venture out on foot after dark. During the day it was OK.
10
Wonderful
Elizabeth, Feb 2024
Pros (+) Everyone was so profesional Thanks
5.0
Fair
Alexander, Jan 2024
Pros (+) The pool and the help of staff
Cons (-) The poor condition of the facilites. They give us towells that were ruined, smell bad and besides that the set was incomplete. There was no water to drink.

Amenities

  • Outdoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 1:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.