At Muchin the service woman for Lufthansa at the Airport was really horrible.
At Muchin the service woman for Lufthansa at the Airport was really horrible.
Really bad airline, they treat you like you would be treated on a budget airline.
Everything great. Just didn’t get my checked bag. Never left Berlin
I was ver pleased with the service all the way through
Dropping off checked in luggage was terrible. The queue was insane. It took over an hour to drop off a checked -in suitcase. They had four flights checking in at once and 2 people in the kiosk to assist
My 4 bags have been lost at transfer and I still have not received them
Extremely kind staff, very good landing and take off. On time.
Flight was delayed and caused us to miss connection in IAD. Then bags didn’t arrive at bag claim until 1.25 hours after flight landed.
Overall good experience, just the delay of 2.5 hrs was a bummer.
Everything was fine except that the ground personnel in Toronto wasn't able to operate the jet bridge, so that everybody was stuck in the plane after landing for 40 min, so I missed my connection.