It was not Iberia. It was with United. It was great!!!
It was not Iberia. It was with United. It was great!!!
Our flight was delayed by 2-hrs but I understand it was beyond the scope of the crew members
I could change to business before flight and everything was perfect except for entertainment which was none.
Needed more info on connecting flight. Late flight made very short connection. Lost luggage that we still do not have!
Good food, prompt and timely flight, good on-board personnel
Pros: they tried to accommodate bc they forgot my gluten free meal Negatives: The flight was freeeeeezing Iberia didn’t communicate my gluten free meal
Both flights were delayed. I lost my connection on the way back. No voucher or anything was givenx I had business ticket and no support to make it on time. I got to the door running 5 min after they close. Food really bad. Breakfast in business was worst that I what I remember in economy. Even though I have accumulated many miles, I don’t think Inwill keep buying Iberia. I am a frequent business traveler.
The food is really eco only level. Breakfast was shameful. I am considering to stop flying with Iberia. Business prices are as expensive as other companies with much better service.
I called prior to flying to confirm our baggage allowance which was 5 bags. On our outbound flight thee were no problems. On the return flight we were charged for each bag totaling $400! We are working with customer service to resolve the issue.
Late boarding. Delayed departure leading to rushed connection at Madrid Barajas. Not necessarily Iberia's fault but delay loading cargo didn't help.
Santo Domingo (SDQ)Dominican Republic
Frankfurt-Hahn (HHN)Germany