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Choose your pick-upChoose from: In-terminal pick-ups, shuttle service and more
Economy | $21/day |
Compact | $21/day |
Intermediate | $23/day |
Standard | $31/day |
Full-size | $31/day |
Minivan | $40/day |
Full-size SUV | $40/day |
Compact SUV | $28/day |
Intermediate SUV | $31/day |
Standard SUV | $31/day |
If you stay within the city, the sporty convertible is an ideal choice since the climate is perfect for a cruise down the busy streets. However, if you are looking to venture out into areas outside the city on rough terrain, consider renting an SUV with top rental brands like Avis.
Travelers in a rush to depart from the airport immediately after landing should consider getting the convenient Fastbreak program offered by Budget. This service, provided from the third floor of the parking garage for rental vehicles, ensures you do not waste time at the rental counter.
CLT's rental car center comes with a covered garage for each agency to shelter the vehicles from harsh climatic conditions. On the third level of the facility, which houses the rental companies, are restaurants. Travelers who may want to use the nursing room, chapel, or lounge on the third floor of the parking deck should take an elevator from the ground floor where all the rental desks are situated.
Anyone over twenty-one years can rent any vehicle type from a car rental at Charlotte Douglas Airport. A valid driver's license is a mandatory requirement for one to qualify to rent any car. Travelers should make payments with a debit or credit card.
On average a rental car at Charlotte Douglas Airport costs $71 per day.
In the past 72 hours, the cheapest rental cars were found at CarWiz ($22/day), Easirent ($23/day) and Hertz ($35/day).
Based on ratings and reviews from real users on KAYAK, the best car rental companies at Charlotte Douglas Airport are Alamo (8.4, 118 reviews), Dollar (6.8, 178 reviews), and Budget (6.6, 152 reviews).
Car rental companies that offer shuttle or pick-up services from Charlotte Douglas Airport to off-airport locations include Hertz, Dollar, Ace, Budget, Alamo, Enterprise Rent-A-Car, Avis, and National.
One location in Charlotte Douglas Airport
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Reviews
8.0 Very good
Jan 2019
Cons:
Construction surrounding airport5.2 Fair
Jan 2019
Pros:
NothingCons:
Canceled the car because mileages was unlimited now I know not to rent there2.0 Poor
Dec 2018
Cons:
My flight was canceled and I couldn’t get ahold of anyone to change my reservation. I was charged for a car I was never able to use. My voicemails on their system went unanswered.5.2 Fair
Dec 2018
Pros:
The only reason I booked with them was because of their price.Cons:
But I guess you get what you pay for. When I first booked the car online nowhere did it say of you are in-state you have to have a credit card or that you have limited mileage. How is this fair when if I was from out of town I got unlimited miles and could use a debit card for the 200 deposit??? Getting to the place is where they tell you all of that. Since I dont have a credit card I waisted money on a reservation with them. They wouldn't let me add another driver to the policy since the reservation was done online (yet online...it's not an option to add another driver). I couldn't use someone's else's credit card with the same last name as me (and who was right there with me to give consent for the use of their card) yet at other car rental companies I have done that before in the past. I needed a car and theirs was cheaper so I ended up getting another reservation with them in someone else's name. With this reservation (although it was also done online) I could now all of a sudden and an additional driver to it. They said when we turn the car back in, any occurred charges could be paid for with another card. When we brought the car back, they lied and said they wouldn't charge us for an additional driver however, they did anyways placing that charge on a credit card that no charge should have been made to. I had absolutely no problem paying for the additional driver, however it would have been done with a debit card so don't lie to me about where it's getting charged to not mess up people's credit status.7.6 Good
Nov 2018
Cons:
You didn’t tell me about the mileage limitation clearly. Need to make that VERY clear. Would have cost me an additional $20/ day8.8 Very good
Nov 2018
Pros:
StaffCons:
Car as dirty outsideOne location in Charlotte Douglas Airport
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2.0 Poor
May 2024
8.0 Very good
May 2021
Pros:
Staff was relatively friendly and helpful, vehicle was excellent.Cons:
The vehicle was not waiting for us when we arrived. We had to wait over 30 minutes for a vehicle to arrive at the facility. Communication of this was poor as we were told the wait would be only 10 minutes and I believe we were not immediately notified when our vehicle was ready.4.0 Mediocre
Apr 2021
Cons:
When we picked up the vehicle it only had 1/4 of a tank of gas so we had to wait 20 minutes for them to go put gas in it. When we returned the vehicle we stopped about 20 minutes from the city to fill it up and we were still charged for 3 gallons of gas at 10.00 a gallon, which is absolutely ridiculous.4.0 Mediocre
Mar 2021
Pros:
Drop off was super easy and the van was perfect for our needsCons:
My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.10.0 Wonderful
Mar 2021
Pros:
Staff was greatCons:
Our car had trash and food crumbs in it.6.0 Okay
Feb 2021
Cons:
For Covid protocol standards the car was nasty. I went to Auto Bell and had it detailed and disinfected inside.One location in Charlotte Douglas Airport
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Reviews
2.0 Poor
Oct 2018
Pros:
We went to AvisCons:
We waited 40 minutes2.0 Poor
Oct 2018
Pros:
NothingCons:
Payless called me while I was on the way to the rental car to tell me they didn’t have a car for me. Unacceptable10.0 Wonderful
Sep 2018
Pros:
Easy check-in, car was ready2.0 Poor
Aug 2018
Cons:
The van did not pick us up. We waited 40 plus minutes and had to take a cab to their location. The local phone number given to us went to a national location. We could not get info as to when we might have been picked up. The local Payless employee could have not been less helpful and offered no apology. We will never use Payless again.8.0 Very good
Aug 2018
Pros:
The price was good, no secret charges. The staff were very nice and I was in and out asap. Car was great and got me exactly where I needed to go!Cons:
The shuttles take a long time but I understand why. I took a cab instead to find the NC airport location.4.0 Mediocre
Jul 2018
Pros:
car was fine.Cons:
I had to wait at the airport for over an hour for a shuttle to the site. when I got to the site I had to wait for a car and it to be cleaned. I was really disappointed. I have used Payless in the past and was satisfied , I think I might have to really think about using u people againOne location in Charlotte Douglas Airport
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Reviews
2.0 Poor
May 2024
2.0 Poor
Apr 2024
6.0 Okay
Mar 2024
2.0 Poor
Sep 2023
2.0 Poor
May 2021
Cons:
Don’t prepay with Kayak; our car reeked of cigarette smoke and usb didn’t work but because we prepaid with Kayak Hertz would not refund any of our $. Beware!8.0 Very good
Apr 2021
Pros:
Ease of check outCons:
The car class I booked was not available. I could have saved money by booking another class getting the same carOne location in Charlotte Douglas Airport
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Reviews
2.0 Poor
May 2024
2.0 Poor
Apr 2024
8.0 Very good
Mar 2024
6.0 Okay
Mar 2024
2.0 Poor
Feb 2024
8.0 Very good
Feb 2024
One location in Charlotte Douglas Airport
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Reviews
2.0 Poor
May 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Jan 2024
8.0 Very good
Dec 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
One location in Charlotte Douglas Airport
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Reviews
2.0 Poor
Jun 2023
8.0 Very good
Jan 2021
Cons:
Did not like the Tacoma, it was stuck in 4wd at first, and just drove like a brick, should have gone with the ranger.3.6 Poor
Nov 2020
Cons:
Could not choose type of car. Was billed a $49.95 refueling surcharge upon return even though I returned the car with the tank full after filling up less than 2 miles from the return point.8.0 Very good
Feb 2020
Pros:
The staff was friendly and nice, especially at the drop off in Roswell, GACons:
While the car I got was technically an upgrade and very nice, I would have preferred to get the smaller car I originally reserved.9.6 Wonderful
Dec 2019
Cons:
My car was missing its set of primary keys, so I didn't have any automatic locking /unlocking features4.4 Mediocre
Oct 2019
Pros:
Customer service at pick up was great but the line was over 45 min long, not enough customer service reps were working.Cons:
I reserved a VW Jetta or “similar” and got a 2 door camaro that was terrible. The line was way too long to wait in it again to try to change cars.One location in Charlotte Douglas Airport
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2.0 Poor
May 2024
8.0 Very good
Apr 2021
Cons:
Too expensive6.0 Okay
Mar 2021
Cons:
The vehicle should have been a lot cleaner, both inside and out.10.0 Wonderful
Nov 2018
Pros:
It was very quick and easy to pick up and drop off my car.10.0 Wonderful
Sep 2018
Pros:
See aboveCons:
Nothing10.0 Wonderful
Aug 2017
Pros:
I was able to take my rental to my local office instead of the airport with no issues.One location in Charlotte Douglas Airport
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Reviews
10.0 Wonderful
Nov 2023
2.0 Poor
Sep 2023
10.0 Wonderful
Sep 2023
8.0 Very good
Nov 2022
6.0 Okay
Aug 2022
2.0 Poor
Aug 2022
One location in Charlotte Douglas Airport
One location in Charlotte Douglas Airport
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Reviews
9.2 Wonderful
Jan 2017
Pros:
Good car, excellent pickup process in Charlotte.Cons:
The price - I was in a bind and needed the reservation, but I thought it expensive.10.0 Wonderful
Jul 2016
Pros:
The Customer Service rep was very patient and helpful. There was an issue with the DL but they handled it quickly and effectively.One location in Charlotte Douglas Airport
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Reviews
10.0 Wonderful
May 2024
2.0 Poor
Mar 2024
2.0 Poor
Feb 2024
2.0 Poor
Jan 2024
2.0 Poor
Oct 2023
2.0 Poor
Apr 2023
One location in Charlotte Douglas Airport
from$35/dayLocations in Charlotte Douglas Airport
4121 S Stream Blvd
+1 888 656 7383
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Reviews
4.0 Mediocre
Apr 2024
One location in Charlotte Douglas Airport
from$36/dayLocations in Charlotte Douglas Airport
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Feb 2024
2.0 Poor
May 2023
2.0 Poor
May 2023
6.0 Okay
Apr 2023
2.0 Poor
Apr 2023
One location in Charlotte Douglas Airport
from$57/dayLocations in Charlotte Douglas Airport
200 W Woodlawn Rd
+1 980 498 6947
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Reviews
4.0 Mediocre
Sep 2023
2.0 Poor
Jul 2023
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
5330 Wilkinson Blvd
+1 877 283 0898
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Reviews
4.4 Mediocre
Jul 2017
Pros:
Quick and easy drop offCons:
There is no Thrifry drop off, if I didn't know to take to Dollar I would still be wandering the airport.2.4 Poor
Jun 2017
Cons:
I made two Thrifty Car reservations using Kayak. When I tried to pick up the first car Thrifty said the reservation was cancelled. Sure enough, I checked the Kayak paperwork and the reservation cancelled automatically two hours before the scheduled pick up time. I checked the next reservation 3 days in the future and found that it too automatically cancelled 2 hours before the scheduled pick up. I called both Kayak and Thrifty and neither could change it. Absolutely useless.10.0 Wonderful
May 2017
Pros:
The location was close to the airport, the shuttle was clean and easy to find, and the employees were so kind and very efficient!3.6 Poor
May 2017
Pros:
It was exhilarating being reprimanded by the check in desk for declining their own insurance, even though I had already purchased insurance via Kayak.Cons:
The rented Ford Fiesta may have once been a viable vehicle, but the transmission barely cycled--leaving me stranded more than once in the middle of intersections. What a piece of junk.3.2 Poor
May 2017
Cons:
A single person running the counter when checking in. Zero ability to answer questions. The car treated me like a teenager with having speed limited to 80, volume limited to 9, seat belts that would shut off the radio if they weren't plugged in. There wasn't a drive to pick us up from the location to go back to the airport. Overall, the situation was a disaster.4.0 Mediocre
May 2017
Cons:
The handling of the car that I was given was terrible. It was very sensitive, which made it tough to drive especially when on the highway. In addition, the lady at the counter said the upgrade was $12 and when I got the receipt, it as $20.One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
Please Go To The Advantage Counter
+1 704 395 9983
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
5401-b Wilkinson Blvd, Charlotte,nc 28208
+1 786 631 6360
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
Charlotte Airport Douglas CLT
+1 704 395 9983
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
4200 Rental Car Rd, Charlotte
+1 704 395 9983
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
4901 C Wilkinson Blvd.
+1 877 219 9192
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
5501 Josh Birmingham Pkwy Suite A, Charlotte, Mecklenburg County, North Carolina
+1 704 395 9983
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
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No reviews available
One location in Charlotte Douglas Airport
from$63/dayLocations in Charlotte Douglas Airport
5401-B Wilkinson Blvd
+1 980 498 6947
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No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
Filters
No reviews available
One location in Charlotte Douglas Airport
Locations in Charlotte Douglas Airport
4108 Rental Car Rd, Douglas Intl Arpt, Charlotte, , USA North Carolina
+1 914 368 0091
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No reviews available
Most popular agency | Hertz |
---|---|
Most popular car type | Mini |
Average price | $61/day |
Good deal | $50/day |