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Playacar Palace
4 stars

Playacar Palace

Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 4960
From
$258
Cheapest

rate per night

7.6
Good
based on 72 reviews
72 reviews
Room type
Provider
Nightly total
Deluxe room
Superior room
King room
$1,038

Photos of Playacar Palace

About Playacar Palace

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Playacar Palace Hotel stands in the Hotel Zone of Playa del Carmen. It’s an all-inclusive resort that offers first-rate services, relaxing facilities, and luxurious accommodations. The hotel makes for a vacation to remember for those visiting the Riviera Maya.

Playacar Palace Hotel stands right on the beach and offers easy access to the waterfront. Guests can take a ferry to Cozumel from the UltraMar Playa del Carmen harbor. Those interested in some outdoor shopping can check out the facilities at Paseo Del Carmen. Downtown can be reached following a 10-minute drive. Those who want to get more fun out of the beaches can drive for an hour to Tulum. Cancun International Airport is also located close by with a drive of 50 minutes.

The rooms at Playacar Palace Hotel are modern and upscale. They feature a cool-gray décor in a whitewashed surrounding. Wall hangings made from carved stone, marble flooring, and hot tubs meant for two give the rooms a sophisticated touch. High-end toiletries and marble shower stalls are provided in every room along with flat-screen LCD television sets, safes, and air-conditioning. A sitting area is provided in the suites, concierge-level rooms are equipped with espresso machines and DVD players, and some of the rooms have balconies. Free WiFi is another feature in every room.

Guests can take their pick from three restaurants on site, while the central lobby offers a casual buffet. Asian and Italian cuisines are available at the restaurants. Guests can enjoy a drink at the bar, either poolside or in the lobby. Luna Lounge has cocktails and Thai-style small plates for dinner.

There’s plenty to choose from in terms of additional features at Playacar Palace Hotel, with a fitness center, full-service spa, and kids’ club, among others. An outdoor pool with accompanying loungers is also available.

Playacar Palace Hotel is an ideal place to stay for those looking for a relaxing and entertaining vacation either on their own or with friends and family.

Latest deals for Playacar Palace

Thu 11/7
Fri 11/8
King room
1 king bed
Superior room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Playacar Palace

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle rental
  • Board games/puzzles
  • Scuba diving
  • Diving
  • Beauty salon
  • Pool table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Sauna

General

  • Family rooms
  • Storage available
  • Sea view
  • Slippers
  • Solarium
  • Telephone

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kids' club
  • Complimentary breakfast
  • Playground

Accessibility and suitability

  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Reviews of Playacar Palace

7.6
Good72 verified reviews
Pros +
Cons -

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7.9Good
Vadim, Sep 2021

Pool is to shallow for adult use. Entertainment staff, food and service is a top notch.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the highlights of the hotel's amenities?

The hotel offers a variety of amenities including a fitness center, full-service spa, kids’ club, and an outdoor pool with accompanying loungers.

What can guests expect from the hotel's dining options?

Guests can enjoy a variety of dining options with three restaurants on site offering Asian and Italian cuisines, as well as a casual buffet in the central lobby. The bar serves drinks poolside or in the lobby, and Luna Lounge offers cocktails and Thai-style small plates for dinner.

What practical information should guests know about the room features?

The modern and upscale rooms feature a cool-gray décor, marble flooring, hot tubs meant for two, high-end toiletries, and flat-screen LCD television sets. Suites have a sitting area, concierge-level rooms are equipped with espresso machines and DVD players, and some rooms have balconies. Free WiFi is available in every room.

What are some nearby attractions to the hotel?

Nearby attractions include Aviario Xaman Ha, Yucatek Divers, Calle Quinta Avenida, Playa principal de Playa del Carmen, Parque 28 de julio, Muelle Navega, Playacar Golf Club, Mamita's Beach Club, Parque Xplor, Xcaret Park, Terminal marítima Punta Venado, and El Camaleón Mayakoba Golf Club.

What are some common concerns raised by guests?

Some guests mentioned concerns about the size of the beds, occasional lack of wash cloths and beach towels, and an unpleasant smell in the bathroom. Others mentioned issues with room layout, temperature of food, and the lack of information about facilities and activities.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Room Selection

Some guests recommended requesting a room with queen-size beds instead of double beds for more sleeping space, especially for families.

Nearby Attractions

The hotel is conveniently located near various attractions, including Aviario Xaman Ha, Yucatek Divers, and Playa principal de Playa del Carmen, providing guests with easy access to local sights and activities.

Beach Access

The hotel offers direct access to the beach, providing guests with a convenient and enjoyable waterfront experience.

Dining Options

Guests can enjoy a variety of dining experiences, including Asian and Italian cuisines, and can also savor cocktails and Thai-style small plates at Luna Lounge.

Service Feedback

While many guests praised the friendly and polite staff, some mentioned issues with customer service and room allocation, suggesting a need for improvement in these areas.

Room Amenities

The modern and upscale rooms feature high-end toiletries, marble shower stalls, and balconies in some rooms, providing guests with comfortable and luxurious accommodations.

Entertainment and Activities

The hotel offers a range of activities, including a kids' club, outdoor pool, fitness center, and spa, ensuring that guests have ample options for relaxation and recreation during their stay.

Transportation

The hotel provides easy access to transportation services, including an airport shuttle, car rental, and valet parking, offering convenience for guests' travel needs.

Safety Measures

The hotel has implemented various safety protocols, such as contactless check-in/check-out, physical distancing rules, and enhanced cleaning, to ensure a safe and secure environment for guests.

Seasonal Considerations

Guests may want to consider visiting during the low season in August for potentially fewer crowds and more affordable rates.

Location

Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Aviario Xaman Ha0.3 mi
  • Yucatek Divers0.3 mi
  • Calle Quinta Avenida0.4 mi
  • Playa principal de Playa del Carmen0.4 mi
  • Parque 28 de julio0.5 mi
  • Muelle Navega0.8 mi
  • Playacar Golf Club0.9 mi
  • Mamita's Beach Club1.1 mi
  • Parque Xplor3.7 mi
  • Xcaret Park3.9 mi
  • Terminal marítima Punta Venado4.8 mi
  • El Camaleón Mayakoba Golf Club5.6 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Playacar Palace

Low season

September

High season

December

Average price (weeknight)

$379

Average price (weekend night)

$514
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 54% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Playacar Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Playacar Palace

  • If you’re after a cheap room at Playacar Palace, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Playacar Palace, plan to stay on a Monday or Wednesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Playacar Palace was booked for on KAYAK in the last 2 weeks was $348, while the most expensive was $443.
  • How long should you stay at Playacar Palace? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Playacar Palace

  • Where is Playacar Palace located?

    Playacar Palace is located at Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu in Playacar, 0.5 miles from the center of Playa del Carmen. Aviario Xaman Ha is the closest landmark to Playacar Palace.

  • When is check-in time and check-out time at Playacar Palace?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Playacar Palace.

  • Does Playacar Palace offer free Wi-Fi?

    Yes, Playacar Palace offers free Wi-Fi.

  • Does Playacar Palace offer free parking?

    Yes, Playacar Palace offers free parking.

  • How far is Playacar Palace from the airport?

    Playacar Palace is 11.8 miles from Cozumel. Playacar Palace is 31.5 miles from Cancun.

  • Does Playacar Palace have a pool?

    Yes, Playacar Palace has a pool onsite.

  • How does KAYAK find such great Playacar Palace hotel deals?

    KAYAK scours the web for all room deals available at Playacar Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Playacar Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Playacar Palace.

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Good to know

Value for money

7.4

Distance to city center

0.5 mi

Nearest Airport

Cozumel

Distance to airport

11.8 mi