Playacar Palace Hotel stands in the Hotel Zone of Playa del Carmen. It’s an all-inclusive resort that offers first-rate services, relaxing facilities, and luxurious accommodations. The hotel makes for a vacation to remember for those visiting the Riviera Maya.
Playacar Palace Hotel stands right on the beach and offers easy access to the waterfront. Guests can take a ferry to Cozumel from the UltraMar Playa del Carmen harbor. Those interested in some outdoor shopping can check out the facilities at Paseo Del Carmen. Downtown can be reached following a 10-minute drive. Those who want to get more fun out of the beaches can drive for an hour to Tulum. Cancun International Airport is also located close by with a drive of 50 minutes.
The rooms at Playacar Palace Hotel are modern and upscale. They feature a cool-gray décor in a whitewashed surrounding. Wall hangings made from carved stone, marble flooring, and hot tubs meant for two give the rooms a sophisticated touch. High-end toiletries and marble shower stalls are provided in every room along with flat-screen LCD television sets, safes, and air-conditioning. A sitting area is provided in the suites, concierge-level rooms are equipped with espresso machines and DVD players, and some of the rooms have balconies. Free WiFi is another feature in every room.
Guests can take their pick from three restaurants on site, while the central lobby offers a casual buffet. Asian and Italian cuisines are available at the restaurants. Guests can enjoy a drink at the bar, either poolside or in the lobby. Luna Lounge has cocktails and Thai-style small plates for dinner.
There’s plenty to choose from in terms of additional features at Playacar Palace Hotel, with a fitness center, full-service spa, and kids’ club, among others. An outdoor pool with accompanying loungers is also available.
Playacar Palace Hotel is an ideal place to stay for those looking for a relaxing and entertaining vacation either on their own or with friends and family.
Basics
Services and conveniences
Bathroom
Dining
Things to do
Pool and spa
General
Family friendly
Accessibility and suitability
Laundry
Parking and transportation
Outdoor
Media and entertainment
Workspace
Health and safety
Fitness
Show reviews that mention
Filters
Pool is to shallow for adult use. Entertainment staff, food and service is a top notch.
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What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities including a fitness center, full-service spa, kids’ club, and an outdoor pool with accompanying loungers.
What can guests expect from the hotel's dining options?
Guests can enjoy a variety of dining options with three restaurants on site offering Asian and Italian cuisines, as well as a casual buffet in the central lobby. The bar serves drinks poolside or in the lobby, and Luna Lounge offers cocktails and Thai-style small plates for dinner.
What practical information should guests know about the room features?
The modern and upscale rooms feature a cool-gray décor, marble flooring, hot tubs meant for two, high-end toiletries, and flat-screen LCD television sets. Suites have a sitting area, concierge-level rooms are equipped with espresso machines and DVD players, and some rooms have balconies. Free WiFi is available in every room.
What are some nearby attractions to the hotel?
Nearby attractions include Aviario Xaman Ha, Yucatek Divers, Calle Quinta Avenida, Playa principal de Playa del Carmen, Parque 28 de julio, Muelle Navega, Playacar Golf Club, Mamita's Beach Club, Parque Xplor, Xcaret Park, Terminal marítima Punta Venado, and El Camaleón Mayakoba Golf Club.
What are some common concerns raised by guests?
Some guests mentioned concerns about the size of the beds, occasional lack of wash cloths and beach towels, and an unpleasant smell in the bathroom. Others mentioned issues with room layout, temperature of food, and the lack of information about facilities and activities.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommended requesting a room with queen-size beds instead of double beds for more sleeping space, especially for families.
Nearby Attractions
The hotel is conveniently located near various attractions, including Aviario Xaman Ha, Yucatek Divers, and Playa principal de Playa del Carmen, providing guests with easy access to local sights and activities.
Beach Access
The hotel offers direct access to the beach, providing guests with a convenient and enjoyable waterfront experience.
Dining Options
Guests can enjoy a variety of dining experiences, including Asian and Italian cuisines, and can also savor cocktails and Thai-style small plates at Luna Lounge.
Service Feedback
While many guests praised the friendly and polite staff, some mentioned issues with customer service and room allocation, suggesting a need for improvement in these areas.
Room Amenities
The modern and upscale rooms feature high-end toiletries, marble shower stalls, and balconies in some rooms, providing guests with comfortable and luxurious accommodations.
Entertainment and Activities
The hotel offers a range of activities, including a kids' club, outdoor pool, fitness center, and spa, ensuring that guests have ample options for relaxation and recreation during their stay.
Transportation
The hotel provides easy access to transportation services, including an airport shuttle, car rental, and valet parking, offering convenience for guests' travel needs.
Safety Measures
The hotel has implemented various safety protocols, such as contactless check-in/check-out, physical distancing rules, and enhanced cleaning, to ensure a safe and secure environment for guests.
Seasonal Considerations
Guests may want to consider visiting during the low season in August for potentially fewer crowds and more affordable rates.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | December |
Average price (weeknight) | $379 |
Average price (weekend night) | $514 |
Playacar Palace is located at Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu in Playacar, 0.5 miles from the center of Playa del Carmen. Aviario Xaman Ha is the closest landmark to Playacar Palace.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Playacar Palace.
Yes, Playacar Palace offers free Wi-Fi.
Yes, Playacar Palace offers free parking.
Playacar Palace is 11.8 miles from Cozumel. Playacar Palace is 31.5 miles from Cancun.
Yes, Playacar Palace has a pool onsite.
KAYAK scours the web for all room deals available at Playacar Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Playacar Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Playacar Palace.
Value for money | 7.4 |
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Distance to city center | 0.5 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.8 mi |