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2 locations in Roanoke
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Reviews
10.0 Wonderful
Anonymous, Jul 2024
Compact
2.0 Poor
Anonymous, Dec 2023
Standard SUV
2.0 Poor
James, Oct 2023
Minivan
2.0 Poor
Anonymous, Oct 2022
10.0 Wonderful
Anonymous, May 2021
Cons:
Quick pickup at ROA Friendly personnel. Car very clean8.0 Very good
Anonymous, Apr 2021
Pros:
The staff was helpful, and pickup and drop off were easyCons:
The car reeked of cigarettes. It was quite overpowering and I could smell it on my jacket after getting out of the car. As a family of non smokers, traveling with a young child, it was kind of gross and embarrassing.One location in Roanoke
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10.0 Wonderful
Anonymous, Oct 2024
Compact SUV
10.0 Wonderful
Anonymous, Apr 2024
Standard
8.0 Very good
Anonymous, Jul 2020
Pros:
Clean and well equipped car. The agent was nice and professionalCons:
Agent not masked. Not informed when reserving that there would be an additional $200 deposit placed on my credit card. When at the counter I was told that it would be released upon return of car. I don’t know if it has been returned yet, but I was on a trip for an interview during the pandemic and placing an additional $200 would have made my rental decision clear Togo with a different company.6 locations in Roanoke
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Reviews
2.0 Poor
Anonymous, Sep 2024
Compact
10.0 Wonderful
Amber, Mar 2021
Pros:
renting the car - agent was very helpful and friendly, easy return of keys, very clean car and comfortableCons:
nothing2.0 Poor
Jason, Dec 2020
Pros:
Staff was friendly.Cons:
The vehicle was filthy inside. There were crumbs everywhere in the back seats. The non smoking car was definitely smoked in a reeked of cigarettes. The navigation screen was busted. On top of all that, one of the tires had a significant leak and I had to put air in it several times. Very bad experience.10.0 Wonderful
Anonymous, Dec 2020
Pros:
Staff in ROA very friendly, no one met me in MYR - little unsettling to return car with a representative checking me out.10.0 Wonderful
Gary, Oct 2020
Pros:
Easy in and easy out.Cons:
Nothing10.0 Wonderful
Jessica, Aug 2020
Cons:
I really have no suggestions. My experience was so good there is nothing that Enterprise could have done to improve. Thank you!One location in Roanoke
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Reviews
8.0 Very good
Susan, Apr 2024
Passenger van
10.0 Wonderful
Bob, Apr 2021
Pros:
yesCons:
The price could have been less expensive9.6 Wonderful
Anonymous, Oct 2020
Pros:
they were able to upgrade me without extra costCons:
Cut down on the age fee please.9.6 Wonderful
Samuel, Sep 2020
Pros:
On BOTH ends, at EWR and ROA...Cons:
I'm not sure how fair the dropoff fee was!2.0 Poor
Brett, Aug 2020
Cons:
I got to the airport and they did not have any vehicles to give me. I ended up having to go to another company to rent a car.10.0 Wonderful
Anonymous, Aug 2020
Pros:
Very easy pickup/dropoff. Representative was very pleasant and thorough.2 locations in Roanoke
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Reviews
10.0 Wonderful
Anonymous, Aug 2024
Full-size
2.0 Poor
Anonymous, Aug 2024
Economy
2.0 Poor
Adrianna, Apr 2021
Pros:
I didn’t like anything about the whole situationCons:
There attitude and how they talk to customers4.0 Mediocre
Anonymous, Apr 2021
Pros:
The staff was very helpful and kind.Cons:
The car was NOT clean...at all. There was trash under the drivers seat and it appears that someone spilt a milkshake on the shift stick/center console. I have a hard time believing that if the car was this dirty, that it could have been “sanitized!!” If I had not traveled almost an hour to visit my son, I would have returned the car to exchange.8.8 Very good
Lawrence, Dec 2019
Pros:
The staff in both Roanoke and Arlington were very good. THey were a lot better then the folks I dealt with in Montrose CO this morning, also through AvisOne location in Roanoke
One location in Roanoke
Locations in Roanoke
5202 Aviation Dr Nw
+1 540 563 5050
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