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One location in Roanoke
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Compact SUV
10.0 Wonderful
Anonymous, Apr 2024
Standard
8.0 Very good
Anonymous, Jul 2020
Pros:
Clean and well equipped car. The agent was nice and professionalCons:
Agent not masked. Not informed when reserving that there would be an additional $200 deposit placed on my credit card. When at the counter I was told that it would be released upon return of car. I don’t know if it has been returned yet, but I was on a trip for an interview during the pandemic and placing an additional $200 would have made my rental decision clear Togo with a different company.6 locations in Roanoke
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2.0 Poor
Anonymous, Sep 2024
Compact
10.0 Wonderful
Amber, Mar 2021
Pros:
renting the car - agent was very helpful and friendly, easy return of keys, very clean car and comfortableCons:
nothing2.0 Poor
Jason, Dec 2020
Pros:
Staff was friendly.Cons:
The vehicle was filthy inside. There were crumbs everywhere in the back seats. The non smoking car was definitely smoked in a reeked of cigarettes. The navigation screen was busted. On top of all that, one of the tires had a significant leak and I had to put air in it several times. Very bad experience.10.0 Wonderful
Anonymous, Dec 2020
Pros:
Staff in ROA very friendly, no one met me in MYR - little unsettling to return car with a representative checking me out.10.0 Wonderful
Gary, Oct 2020
Pros:
Easy in and easy out.Cons:
Nothing10.0 Wonderful
Jessica, Aug 2020
Cons:
I really have no suggestions. My experience was so good there is nothing that Enterprise could have done to improve. Thank you!2 locations in Roanoke
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10.0 Wonderful
Anonymous, Aug 2024
Full-size
2.0 Poor
Anonymous, Aug 2024
Economy
2.0 Poor
Adrianna, Apr 2021
Pros:
I didn’t like anything about the whole situationCons:
There attitude and how they talk to customers4.0 Mediocre
Anonymous, Apr 2021
Pros:
The staff was very helpful and kind.Cons:
The car was NOT clean...at all. There was trash under the drivers seat and it appears that someone spilt a milkshake on the shift stick/center console. I have a hard time believing that if the car was this dirty, that it could have been “sanitized!!” If I had not traveled almost an hour to visit my son, I would have returned the car to exchange.8.8 Very good
Lawrence, Dec 2019
Pros:
The staff in both Roanoke and Arlington were very good. THey were a lot better then the folks I dealt with in Montrose CO this morning, also through AvisOne location in Roanoke
One location in Roanoke