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One location in Roanoke
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10.0 Wonderful
Anonymous, Oct 2024
Compact SUV
10.0 Wonderful
Anonymous, Apr 2024
Standard
8.0 Very good
Anonymous, Jul 2020
Pros:
Clean and well equipped car. The agent was nice and professionalCons:
Agent not masked. Not informed when reserving that there would be an additional $200 deposit placed on my credit card. When at the counter I was told that it would be released upon return of car. I don’t know if it has been returned yet, but I was on a trip for an interview during the pandemic and placing an additional $200 would have made my rental decision clear Togo with a different company.One location in Roanoke
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8.0 Very good
Susan, Apr 2024
Passenger van
10.0 Wonderful
Bob, Apr 2021
Pros:
yesCons:
The price could have been less expensive9.6 Wonderful
Anonymous, Oct 2020
Pros:
they were able to upgrade me without extra costCons:
Cut down on the age fee please.9.6 Wonderful
Samuel, Sep 2020
Pros:
On BOTH ends, at EWR and ROA...Cons:
I'm not sure how fair the dropoff fee was!2.0 Poor
Brett, Aug 2020
Cons:
I got to the airport and they did not have any vehicles to give me. I ended up having to go to another company to rent a car.10.0 Wonderful
Anonymous, Aug 2020
Pros:
Very easy pickup/dropoff. Representative was very pleasant and thorough.2 locations in Roanoke
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10.0 Wonderful
Anonymous, Aug 2024
Full-size
2.0 Poor
Anonymous, Aug 2024
Economy
2.0 Poor
Adrianna, Apr 2021
Pros:
I didn’t like anything about the whole situationCons:
There attitude and how they talk to customers4.0 Mediocre
Anonymous, Apr 2021
Pros:
The staff was very helpful and kind.Cons:
The car was NOT clean...at all. There was trash under the drivers seat and it appears that someone spilt a milkshake on the shift stick/center console. I have a hard time believing that if the car was this dirty, that it could have been “sanitized!!” If I had not traveled almost an hour to visit my son, I would have returned the car to exchange.8.8 Very good
Lawrence, Dec 2019
Pros:
The staff in both Roanoke and Arlington were very good. THey were a lot better then the folks I dealt with in Montrose CO this morning, also through AvisOne location in Roanoke
One location in Roanoke