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No locations in San José
Locations in San José
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Reviews
2.0 Poor
Jun 2024
10.0 Wonderful
Jun 2024
8.0 Very good
Jun 2024
4.0 Mediocre
Jun 2024
10.0 Wonderful
Jun 2024
10.0 Wonderful
Jun 2024
3 locations in San José
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Reviews
2.0 Poor
Apr 2024
5.6 Fair
Mar 2020
Cons:
When I arrived at the counter to pick up the car I was told purchasing the rental car's insurance was NOT optional, I had to purchase one of two plans, otherwise they would not rent the car to me. If the insurance was not optional, then it should have been shown in the original price of renting the car. A definite bait & switch which I didn't appreciate. $300 for the car, $250 for the insurance, kind of changes the value of the rental.6.8 Okay
May 2018
Pros:
Car was nice, good on gas.Cons:
If someone is renting from Costa Rica, you should tell them about the mandatory insurance purchase. My rental went from $63 to ~$400, by far my biggest expense this trip.5.6 Fair
Feb 2018
Pros:
New car and easy drop offCons:
When I booked the car and chose Thrifty the price was 175. At the end it cost me 540 with all taxes fees etc. There was no way to get it for 175. I feel I was misled and will not recommend10.0 Wonderful
Jan 2018
Pros:
Very friendly service. Threw in a GPS for $53.2 Poor
Jan 2018
Cons:
I had already bought insurance but was told it didn't work in Costa Rica and that I had to buy the insurance they provided. Nothing I said could change this. The insurance ended up doubling the price of the rental. I had also asked about the size of the SUV we were renting prior to arriving and was told it would hold 5 adults comfortably. Not hardly! Ended up having to pay an additional amount to have a somewhat larger SUV. Then on top of all that, they put a $950 deposit amount on my credit card making it unusable to me the rest of my trip. I have NEVER had a car rental company put that large of a deposit on my credit card. NEVER!! That pretty much wiped out my spending money as I only brought two credit cards with me for this trip. It really would have been nice to know all this additional expense before I arrived so I could have adequately planned.2 locations in San José
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2.0 Poor
May 2024
8.0 Very good
Feb 2024
2.0 Poor
May 2021
Cons:
It was a total scam, they end up charging you just as much as name brand companies through forcing you to buy unnecessary insurance which is not disclosed when I made my non-refundable reservation.4.0 Mediocre
Mar 2021
Cons:
Didnt have our reservation. Had to wait for hours.10.0 Wonderful
Jan 2021
Pros:
Staff was super friendly!Cons:
The advertised price is not what you end up paying when the mandatory insurance is added on. BEWARE!4.0 Mediocre
Jan 2021
Cons:
The car was fine, but I left feeling like I was scammed. I had to pay for Liability insurance, which I was prepared for, but Europcar’s cost for this was twice as much as other rental places for no reason. And they wouldn’t accept my credit card’s CDW coverage (a first) and made me pay for that as well. Overall, it more than doubled the cost of the rental de me. A nasty surprise at the counter, but at that point, they know they’ve got you. Wouldn’t recommend to anyone.5 locations in San José
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2.0 Poor
Jan 2018
Pros:
Car and experience was fine, but....Cons:
After all was stated very clearly on the confirmation.... The agent at the desk required that I add insurance or not be able to rent the car. Of course, my credit card covers insurance, and this was a shock and dismay (and an extra hundred dollars!). Foul!!!!!!2.0 Poor
Jan 2017
Cons:
they did not have the car ready and told us to call within 4 hours. this delayed our trip and exhausted us. Instead of waiting, we decided to go to their site and there were a multitude of cars available. They claimed that they did not have cars available, because many people had not returned them from the day before. Customer service was slow and it lagged the promptness needed to get in and out. Also, if you prepay insurance from the US, it will not work. You are obligated to purchase their insurance. Our reservation was worthless.2.0 Poor
Jan 2017
Cons:
When I came there was no SUV's. So I had to wait more 5 hours to get one.5 locations in San José
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6.4 Okay
Oct 2016
Pros:
Guys at the office were greatCons:
Radio not working!! Insurance purchased from Alianz not relevant (had to cancel)6.4 Okay
Sep 2016
Pros:
We were happy with the service and the vehicle in general was good. We did find our vehicle a bit squeaky and the shocks could have been replaced. Having seen the roads though, we understand why the vehicle was in the condition it was. The service was great and he took pity on us when he realized we weren't expecting the extra $800 in insurance and he threw in a GPS, which was a total life saver.Cons:
Please be aware that the cost of the vehicle rental does NOT include the insurance. The rental was estimated at $150 but when we got there, the mandatory insurance coverage took the total cost to $920 CAD. We had read about this, but we thought the credit card insurance covered it. With all the information printed out and in hand, we realized no cards will cover third party liability - which is mandatory there. The options were to put thousands down as a deposit and pay for any / some damages, or get full coverage for MUCH more per day. Please keep this in mind when booking a vehicle. And a 4 wheel drive is an absolute must if you want to drive any of the 'roads' in hard to reach but beautiful places.4 locations in San José
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10.0 Wonderful
Jan 2021
Cons:
Good service and reasonably priced. There are extras added to what kayak shows, but these are legitimate fees.3.6 Poor
Mar 2018
Cons:
We got stuck in traffic because of construction in Monteverde. It was beyond our control. They shut down the only street in or out for hours. We called Dollar Rental to let them know and they told us NOT TO WORRY and that we would NOT BE CHARGED EXTRA for running late as long as we got there before they closed at 11:30 PM. We got there at 10:30 PM and the guy that was checking us back in said, "Don't worry, you won't be charged extra for being a few hours late." However, when we went to pay, the guy at the front desk charged my credit card for an additional $60.51 for the few hours we were late. I told him that both the guy on the phone and the guy who checked us back in told us we would not be charged extra. He gave me a funny look and said, "Oops, they didn't tell me that and I already ran your card, so I can't reverse the charge now. You'll have to email corporate when you get back to the US and they will fix it for you." I emailed corporate over a week ago and never heard back from them. I will never be using Dollar Rental again.4.8 Mediocre
Jan 2018
Pros:
No restrictions on where I could go with the car. Air conditioning worked. Offered WiFi device for $5/day, and that worked great.Cons:
Reserved an automatic, but their computer didn’t show it, so I was forced to upgrade. Paid for insurance via Kayak, but told that was no good and that we were required to get additional insurance that cost more than $100. The shuttle to/from airport is slow, and we waited almost an hour to get to the airport after drop off. Car’s brakes stuck and needs new shocks.2.0 Poor
Apr 2017
Pros:
Dollar lured my family in with a low price listed on the internet. BUT it was only an empty promise as they made us pay nearly twice that amount upon our arrival to pick up our reserved vehicle.Cons:
My family paid in full online prior to my trip. We received a confirmation of both our payment and reservation. After arriving in our destination (Costa Rica) Dollar made us pay additional insurance and fees to obtain our car. With our young children in tow and after pleading with them for 2 hours we had to pay the additional money to drive away. A formal credit discard dispute has been filed. Stay away from this dishonest company.7.2 Good
Oct 2016
Pros:
Customer service at DollarCons:
Kayak misrepresented the vehicle. I booked a vehicle that could fit 7 with insurance. When I got there I found out the vehicle only seated 5 and the insurance I paid for through Kayak wasn't even basic insurance for this country. Ended up paying 400 more than originally quoted!! Could have saved almost 200 going directly through Dollar.4 locations in San José
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7.2 Good
Apr 2017
Pros:
We rented an SUV from Alamo for three months in Costa Rica. The first SUV had a transmission problem and Alamo replaced it with a maintenance free vehicle. The vehicle ran fine for the remaining 2 1/2 months.Cons:
Our contract with Alamo was in dollars. However, Alamo in Costa Rica converted the charges to colons at the a favorable exchange rate for Alamo. This ruse is a way for Alamo to squeeze more money from unsuspecting Gringos. To resolve this problem I had to contact Alamo's corporate office in the U.S.2.0 Poor
Jan 2017
Pros:
Nothing, they didn't even have a car for usCons:
After traveling from Boston for 9 hours we arrived to San Jose, CR. We had a whole vacation planned out and these people told us they had no car. They offered us a shuttle to San Jose and promise to call us the next day with a car. It never happened. We end up renting a car with budget but this services was a nightmare. DO NOT, DO NOT USE THEIR SERVICE!!!4 locations in San José
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Reviews
6.4 Okay
Feb 2019
Cons:
AVIS added a mandatory fee for insurance that was equally high as the advertised rental price. It doesn't make much sense to advertise a price for a rental if it's not possible to rent the vehicle for that price or anything close to it.One location in San José
One location in San José
Filters
Reviews
10.0 Wonderful
Mar 2024
2 locations in San José
Most popular agency | Budget |
---|---|
Most popular model | Ford Ka |
Average price | $33/day |
Good deal | $30/day |
On average, renting a Ford car in San José costs $33 per day.
You can rent Ford EcoSport and Ford Ka in San José.
Car rental companies in San José that rent Ford cars include Alamo and Budget.
Renting a Ford Ka car in San José costs, on average, $21 per day.
Renting a Ford EcoSport car in San José costs, on average, $57 per day.
In the past 2 weeks, the cheapest Ford car rental model to rent in San José was the Ford EcoSport ($48/day), followed by Ford Ka ($17/day).
The Ford Ka is the most frequently booked Ford car rental in San José.
On average, renting a Ford car in San José costs $234 per week ($33 per day).