Did not appreciate “hidden fees” to check a bag for international flight and purchase a seat to be next to my spouse. Won’t choose this airline again.
Did not appreciate “hidden fees” to check a bag for international flight and purchase a seat to be next to my spouse. Won’t choose this airline again.
The bathroom did not have hand soap. That is unacceptable.
Flight attendants were great. The food I ordered was actually pretty good, and I appreciate the non-tuna snack. That long of a flight in those chairs is just brutal.
Flight was ok but being left waiting for over 2 hrs at baggage claim at destination and there being no air Canada reps on hand was totally unacceptable especially after you charged $31.50 to check the bag !! This should be refunded .
New Airbus 220 with all the amenities. Not sure why hot beverages were not served as flight turned out to be very smooth…
It went well until they lost my baggage in Toronto. Bagging tracking stopped after my bag was unloaded in Toronto. My bag tag has been inactive since. I had over a 2 hour layover and there is no excuse for lost baggage with that time frame and only after one flight
It is admissible that we have to pay over price to eat on a 5h flight...
Flight was delay for 3hours then later canceled. I missed my work. It was a bit ectic and frustrating
Everything is very good, No need to be changed. Thank you
It was fine, everything on time! Tired of having to pay for all the extras?
Appreciate free wine and entertainment plus good meals. Also leg room
Flight boarded and took off late for unknown reasons. Crew insisted we check our hand luggage due to full flight, which it was not even close to full. Then had to wait almost an hour a and a half for the hand luggage to come onto the luggage belt since it was loaded last. This came after many hours of traveling pregnant with my 6 year old daughter. Really didn’t appreciate the unnecessary delays. What the hell?
The seats were tiny, being of a fairly petite build, I don’t usually expect to feel crammed and cramped in a seat, but I definitely was on this flight. I couldn’t even bend over to get anything out from under the seat in front and getting up to go to the bathroom at night with the seat backs reclined was nearly impossible. I had to do gymnastics to get over and out. For an airline that does long flights overnight, it’s kind of ridiculous.
Full flight. Seat 8 F. I don't usually have the business class seat at the last row. Feel awkward for the stewardess crossing over the person sitting on aisle. Nothing to complain, especially, the airline stewardess really tried to accommodate such situation. It is just an awkward seat.
Excellent! Great flight attendants, good food (in business class, at least), very comfortable. Touchscreen and remote wasn’t great.
Check in process was unfamiliar. While receiving assistance the employees supervisor berated him for not walking the area. Lucky for us, he ignored her and helped us check in. Did not know about the baggage fees with economy basic and spent 450 GBP (nearly$600) just on bags for a total of less than 2 hours flying time (50 minutes one way) on a round trip lasting less than 3 days. Astronomically high price for bags. Our first experience flying British Airways and very disappointed. Completely overpriced for the service we received.
To take off on time but warned about a possible delay by enail which was good
Quick boarding Clean aircraft Departure delayed but landed early Evening wrap was very good, breakfast was okay.
Overall good, but the fact that there was no WiFi was a big deal for me. I am not used to having no WiFi during long flights. I always fly Delta-KLM and they never have had an issue with WiFi.
I travelled on biz class and f there is no water in the toilette to wash my hands I would expect to have this indicated somehow and not just finding out when I'm there expecting to be able to wash my hands and teeth. Also this is in general that it is always so rushy at the end of these kind of long flights. It is like we are sitting there for 9 hours and the last 1.5 hours just feels like I have time for nothing. Because food comes and at the same time we are close to destination everyone tries to pack their stuff and go to toilette and eat and everything :))) not that like I would know a good solution here I just wanted to raise this :)