Find First Class Flights to Long Beach

Really bad baggage handling. Had my Rimowa bag badly damaged at the latches.

It was good until there was a 3 hour delay because there was not any pilots to fly the plane.

There was plenty of overhead room but half of the passengers were told they had to check their carryon bags. My partner and I checked in as early as possible and our seats were split across the aisle.

Flew first class so everything was great. But maybe because the flights were red eye, no meals were served, just chips. I flew Alaska Air 1st class at 9PM (2 hour flight) and they served beef short rib sliders!

Had to change aircraft due to a faulty door. Surprisingly it only caused about an hour and a half of delay. Delta handled this situation as well as can be expected.

Paid premium for Delta only to be on safe but tired old 767 with ancient cabin in mediocre condition. Poor wifi and horrible inflight entertainment. Hardly a premium experience. Should have flown SW and had fun flight crew and no pretense

Your crew could maybe answer the call bell at least one of the times I pressed it. I pressed it first time with 2.5 hours left in our flight bc my partner was hungry and wanted a sandwich. We finally got the sandwich with 40 mins left in the flight.

Half the bathrooms assigned to economy were out of action

The Flight crew didn’t serve us until about 1.5 hours into the flight because of turbulence but after it ended it was fine to move around. They served us water only and snacks and then NEVER, NOT ONE TIME came through to collect trash until right before landing about 1.5 hours later. There was absolutely no need for that. They crew was just standing around talking and visiting with each other and really never tried to see if we might want something besides water or even try to come pick up trash. This is VERY unusual for a Delta flight but it was not what I would have expected for a 4 hour flight.

The plane from SNA wouldn’t start after 5 tries. The team gave me an option of flying direct from LAX and giving me a Lyft ride there! Perfect!

Great flight. Had free internet for whole flight. Made it so much more enjoyable

The jet bridge electricity was out. We were boarding in the dark. No air-conditioning and it was extremely hot. Every person that came out of that jet bridge into the aircraft was profusely sweating. Truthfully, sitting in first class, it was no Hawaiian hospitality. Just a bunch of senior flight attendants are doing their routine over and over.

The in flight speakers little touches of humor were entertaining.

The crew was quick and efficient. The flight was uneventful and arrived slightly early.

The flight left and arrived on time. the only food offered on the 5+ hour flight was a cheese sandwich. Unlike Alaska Airlines there was no information on the website regarding food at all or any option to purchasse in advance. Otherwise, it was an excellent flight.

Short flight but delayed. Since its a short flight no food or entertainment necessary

We were not given the seats we reserved. But helpful attendant at gate gave us very nice seats.

Having movies helps past time I wish going Vegas had something

First flight got cancelled. Got booked for another flight departing 3.5 hours later which ended up being 1hr delayed... The flight was good when we finally ended up flying.

My husband and I had to split seats and I did not like to seat at the window.

The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight

Boarding - It is unclear where the line for the group are given the signs. A solution would be a diagonal arrow pointing to the lane in which the lane for boarding of a given zone should form. As it is now, you are guessing which side of the pole the "zone 3" sign is telling you to form the line. Inflight Entertainment - The Spanish subtitles function didn't work for movie watching (in fact, all subtitles didn't work), so was difficult to follow along and I watched the movie in silence without words.

Some entertainment and food/snack service would have been nice

An hour-long wait to check in, 90 minutes for luggage to come out, lost luggage, chaotic operations

All the pessengers should be wait in a line útil the creo and piloto are arrived.

1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .

No everybody brings the proper equipment to enjoy the plane entertainment. Then I was not able to enjoy it.