Pros: "I could not get on the flight, so nothing."
Cons: "I didn't get any info that I needed to register my info with Greek government 24 hours beforehand due to COVID. Very poor customer-service."
Pros: "They were on time"
Cons: "Everything else. They offer these super low fares but it’s just a ruse to get you to buy everything . Going to Europe with just 10 kilos including a handbag only works if you buy your clothes there or stay overnight."
Cons: "Fare is confusing on purpose, despite paying higher fare for premium l, you had to pay for snacks. Model is terrible and makes you feel taken advantage of after flying."
Pros: "I have a problem w my right leg so I made sure to pay for an aisle seat for the long flight At my aisle seat the earphone jack was broken so had to leave my paid aisle seat for a middle seat At departure gate they reweighed my cabin luggage even though it had been weighed and got clearance tag at check in Unnecessary and inefficient and unpleasant"
Pros: "Flt was pretty smooth wish the beds could be flat beds"
Cons: "Food options & Cabin crews attitude could be better at least for the business class passengers"
Cons: "I FORGOT MY SPECIAL CUSHION SEAT PAD AT SEAT 11G I REALLY NEED IT WHEN I FLY BACK ON 10 TH CAN YOU HELP ME TO GET IT BACK PLEASE?"
Cons: "Not cancelling flight and informing us of this at 12.04 am. Making out it was due to bad weather and persistently lying about this to avoid refunding the cost of the flight. Which meant I had to apply for a refund through the ADR. Disappointing handling at the airport. Very unsupportive. This was a shame as the flight itself was excellent. Comfortable and great in flight entertainment."
Cons: "No food or drink service. No pillow or blanket. I would have expected this for a long international flight."
Pros: "The crew was nice but only interacted with you if you had made a meal purchase, not included by default for an international flight nor are any drinks or snacks, or were going to make an in-flight purchase. For future reference, Norwegian Airlines is essentially Spirit Airlines with more legroom."
Cons: "Better communication before booking on what was not included with the fare."
Pros: "Nice leg room cause I purchased the seat."
Cons: "You guys can offer at least water to the passenger without begging for it. It was clear that you have to purchase food before you get on plan. Especially for international flights. Come on you guys are making enough money you can afford to offer water AT LEAST. SHAME ON YOU!"
Pros: "There were movies on board and check in was easy"
Cons: "The crew was awful. They were rude and didn’t let me have water even though I payed for it. The vegetarian option was very bad."
A bigger plane would be more comfortable. We were bouncing off the ground before even lifting into the air, scary!
The seats are too close to the ones in front.
The seats are terrible. The boarding process was poorly organized. Little to no information was given. Gate change information was only provided at a time that was AFTER the scheduled departure time.
Boarding was delayed and a bit hectic. The crew was super nice.
Brand new airplane Airbus 330. Great crew. The staff on the ground is always a bit mediocre at Condor.
Some pretty unfriendly check in crew members. This is a no frills airline.
Seat was the worst I ever had in an airplane
I will definitely recommend your service. This is my first experience with Condor and so far it was great!
A flight attendant placed a meal on my tray. I was in 44E. The passenger who was in 44G had gone to the bathroom. I ate the meal. When the passenger in 44G asked where his meal was the flight attendant put the blame on me. She claimed another attendant put the meal on my tray. She then claimed when she gave me the meal she asked me if I had ordered a special meal. She did not Worst experience I have ever had with a crew member.
Entertainment screen was not functioning, there was no effort made by flight attendants to take care of the problem. All I could do was looking at customs forms and watch landing videos for 10 hrs 😁 Bruno Volk