Cheapest flight | $68 |
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I would like to thank Lao Airline management for having such nice Team to help customer needs
I would like to thank Lao Airline management for having such nice Team to help customer needs
Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.
My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight
We are satisfied with the cabin crew serviceand the quality of meals served.
The aircraft was really old, the staff demotivated and the overall United airline service is horrible
Lunch Food was tasteful and had variety. Seat was comfortable. However, when I was reserving my seats during booking, the seat configuration showed was 3-3-3, but when I boarded it was a 2-4-2 configuration? Also during booking, I had also bought travel insurance together with my TG booking. However there was no confirmation of my purchase from Allianz and TG. After several emails with TG contact, sales, reservation and Allianz was i able to confirm my insurance purchase. When the policy was issued, the birth dates of me and my wife were wrongly stated and I had to go through another round of emails with Allianz to get it corrected. Otherwise any claims would be void! It was indeed not a very good booking experience!
Increase the number of available films, including variety. All other aspects were great.
Check in was a disaster. 90 minutes and only 2 economy check in desks open. Had to rush to catch the flight.
I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(
Thai Airways is one of the best airlines in the business. Looking forward to fly again with them.
After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.
The plane had a technical problem it would delayed 10 hours but they just gave limited information and put all passengers into the Miracle lounge. Ther were not enough chairs and so on.
Ensure there is a choice of food for all customers and also enough food
An excellent airline; polite and courteous cabin crew, excellent meal and drink service. Highly recommended.
We boarded the plane at 1:20 pm It was hot. There was no air-conditioning It was stifling They kept us on the plane sitting there for 1 hour and 10 minutes
No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects
when we arrived at Taipei no one help us to get boarding pass. we saw a few people there asked them for help but they just ignored us. There was a guy told us to call Starlux number to get help but we don’t know how to dial the number until there was a lady working there helped us to call Starlux customer then someone came down took us to another counter for boarding pass. Very confused and inconvenient. We might not choose Starlux again in the future.
There was no entertainment and food option limited But the service was first class on an economy flight
They didn't have a vegetarian food in spite of the ore order
Technical problems checking in. Had to wait a long time while they got things ready.
Vietnam airlines is just one step upper to the cheapest one (vietjet, if you wanted delays and cancel or feel like a criminal then vietjet is for you) for sure better customer cares and on time.
We had a 3 hrs delay and they offer McDonalds pineapple pay. They charged us for extra grs of luggage and the experience was not good
Thai Air Asia no longer has customer support that you can call and talk to. All support is done by chat bot or self help websites. This can be a major issue if you have a problem and it bit us so we can’t recommend nor will we book with them again unless as a last resort.
No way to talk to support. Is all online self help or chat bot. Now way to speak to a person and the automated options are useless.
Airline cancelled our flight purchased through kiwi.com 2 months before travel and to date has inly refunded half of our paid ticket price.
Crew was nice, boarding efficient. VERY cramped seating. I'm a 5 ' 10'' slim woman and my knees were up against the seat in front of me and my arms were against the arm rests. There are no services, not even water, and they only take local currency and I didn't yet have Thai baht ( flying from Indonesia and no rupiah left). I won't choose to fly with this line again.
Good, no mini-tv's, no food unless you pay, good overall experience.
ได้นั่งรถไปขึ้นเครื่อง แอบเสียใจอยู่ พอขึ้นไปถึง มีคนมานั่งในที่นั่งเราอีก ไม่รู้เจ้าหน้าที่บนเครื่องไปแนะนำผู้โดยสารท่านอื่นยังไง เขาเข้าใจผิดว่าที่นั่ง C คือข้างหน้าต่าง และเที่ยวบินนี้ ดีเลย์แล้วดีเลย์อีก จากทุ่มสองทุ่ม ดีเลย์ไปถึงห้าทุ่มกันเลยทีเดียว ถ้ามีไฟลท์ต่อกันนี่คงไม่รอดแน่นอน
CNX is a filthy, poorly kept airport. I have heard that Thailand plans to build another airport in San Kampaeng area, so perhaps they are just letting this one go. But it makes every airline look badly to offer their service in such a poorly organized "dump". Sorry to say this, but that's what it's like. At least the AirAsia flight which I took was on time! I appreciate that.
Air Asia will be my choice of airline when I fly to Asia every 6 to 8 weeks. Thank you for your good service.
I really like air Asia. The flights are running very professionally and both of my flights this last time got in early. Planes were clean. The staff was very professional and helpful. I understand they were supposed to be a budget airline but they don’t act like they’re a budget airline.
The cosmetic condition was pretty run down. The carpets were badly worn out. Even the paint on the wings was chipped and peeled! Looks like they are running these 787s to the ground..
WiFi didn’t work on both sectors so made killing time harder - planes clean modern and good flight crew - would do again if WiFi works
6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air
We had 2 attempts to land at Singapore Changing during a thunderstorm. Everything was delayed by 1 hour plus.
Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.
The crew was not customer oriented at all, even confrontational . The aircraft needs more attention to detail as far as comfort, and the 1 hour sitting at the gate with no air is inexcusable
We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT
Was on scoot plus. The only good thing about the flight was the spacious seats. Tables and armrests were extremely dirty Food: bad Entertainment: non existent Wifi: unable to connect, then was painfully slow that we couldn’t even send messages Good thing we had a night flight, so we just slept throughout.
Not clear why boarding passes could only be issued at the counter and not through the kiosk. I had already check-in on the web, so waiting to obtain a boarding pass 1.5 hours before the actual flight defeats the purpose of early web check-in.
no charging point. food offering is limited and very much on the budget line. Overall is not satisfying for such a price and duration of flight.