Low season | October |
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High season | December |
Cheapest flight | $153 |
The Economy Plus rows weren’t as roomy as expected, and the meal service left a lot to be desired for.
The Economy Plus rows weren’t as roomy as expected, and the meal service left a lot to be desired for.
United ground crew and pilots are friendly. The in-flight staff (flight attendants) are the worst in the world. Multiple trips, always unpleasant, combative, use implicit threats to not allow for a discussion on their decision. Authoritarian. This seems to stem from an internal corporate wide policy as I doubt that United is intentionally searching for people that are not fit for customer facing positions. I will not fly United again. Good luck fixing your business
The flight was mostly on time, smooth and deplaning was quick. Baggage was really quick at the claim. Comfort was so-so and I paid for economy plus. It was still too crowded and why was a family of 5 scattered all around the plane?
We boarded and buckled and then deplaned due to no pilot. Had to wait over 3 hours for a new pilot. Not weather related, just poor management.
Flying to anchorage would have been cool but the weather got in the way
Extremely uncomfortable sitting in a small space for 2 hours, especially for older people. Understood it was circumstantial.
Shout out to the check in counter staff in Richmond. So pleasant and helpful with ticketing and seat selection.
Brutal delay of 24 hours on first floight the 3 hours in Chicago . Tiny seats , screaming child behind me kicking the seat … couldn’t be worse
It got us to our destinations pretty well but the flight from Dulles to Newark was the size of a school bus or less and the flight to Israel was better but premium seats are way tooo expensive and necessary. The seat cushions in economy plus are virtually nonexistent. The service was minimal. There was a noticeable absence of beverage service, including nonalcoholic beverages. The flight to Israel was my mos on time flight to Israel ever. The pilot talked too much, though, especially yelling instructions at everyone.
UK Based crew was great. Very friendly and quick. The seats are just too tight and not comfortable. The plane appeared quite old. Food is better on other non-USA based airlines.
On time, smooth, luggage was out fast at the end of the flight. About perfect.
Flight departed on time and arrived a bit early. Can’t go wrong with that! And makes a travel experience go so well
WiFi wasn’t working on the flight, several delays and gate changes, ended up taking off 3 hrs later
delayed multiple times. no resolution on anything from AA customer service. was put on hold in chat to talk to manager. was 6th in line to talk to manager for more than TWELVE HOURS - from sometime around 9AM until well after I had gone to bed that evening. no explanation, no attempt to make it right. just a five hour delay because of repeated maintenance claims
Gate check in of luggage was smooth at DCA and luggage came out fast in IND.
This is by far the worst experience I have had with American Airlines. The start of this trip was a complete disaster. I purposely planned my trip so that I would weather any delays so that I could make very important meeting at the Pentagon. My flight was cancelled because of maintenance and I was put on the first flight the next day but I was late to the meeting. After a long week at the Pentagon I just wanted to go home and my flight home which was early in the day was delayed. Eventually the flight was delayed until the next day. I was not authorized a hotel room because DCA was my point of origin. So I paid for a hotel out of pocket. The flight this morning was boarded then deplaned because the aircraft was hot. The flow of information was not happening in DCA and made it worse when the news was bad. I am going to take a break from American for my next few military flights. Hopefully whatever has been going on with American Airlines will be resolved.
AA1537 the AC was not working properly. It was very hot and uncomfortable.
Overall the flights pretty good. The snacks we’re good and they were plenty of them. Both boarding and deplaning went quickly.
Delayed abs delayed Gate crew giving poor info - we are definitely leaving at —- Ultimately to cancel flight after 4+ hours of delays Just cancel it earlier
The flight was scheduled to depart DCA at 12:30 pm but was delayed twice on the ground so that we were finally scheduled to depart at around 4:00 pm. Once we boarded, it was announced that takeoff would be delayed again to fix a hydraulic problem which delayed our eventual takeoff until around 5:00 pm. Once we departed, it was a smooth flight back to ORD. We did not get any explanation about what caused the original significant delay. In my experience, this happens frequently with AA.
The Montreal to Barcelona flight was cancelled half hour before boarding. We had to struggle for hours to find an alternative route through a very long route with 6 hours of transit time in Munich. It wasted almost one full day of our long awaited vacation. We are extremely disappointed.
We booked return tickets Montreal-NYC-Montreal, booking references 23V7AC and 23UHNC (2 tickets each, we are a family of 4). The returning flight was cancelled (NYC to Montreal on August 7th AC8645) and we have been proposed flights two days later. Due to personal obligations, we could not wait for the flights that you proposed and had to go back to Montreal by bus that same night. After having canceled our flight, we have been partially compensated with USD 465.86 which cover the costs we had to spend on the bus. Nevertheless, we got a USD 15.00 voucher each but only two vouchers could be used, the other two were rejected at scanning (same shop and same scanner for all 4 vouchers). Consequently, we paid USD 30.00 ourselves, which should have been offered to us. At the end, I cannot even find a e-mail address to which I could send the request for reimbursement of these USD 30.00.
They booked me to travel to Quebec City from Montreal before going to Ottawa, for some reason, then the flight was late and I missed my connection, so I had to fly right back to Montreal to get a flight to Ottawa…..and my luggage was delayed by two days.
Small plane with no space, old seats, no entertainment, big turbulences
Terrible. Air Canada decided to wait for another flight. Due to the waiting, the weather got worse and connedting flight got cancelled. Air Canada said it was all due to the weather and didn’t pay me for the hotel. Not speaking of 3 hours waiting for my luggage. Never again!
Could not switch flights. No help from check in Four people doing nothing. Two hour wait on telephone but no other flights available. Overall experience sucked.
Boarding was particularly poorly done with disregard for courtesy, professionalism, and efficiency. Think mid 70’s bus station.
It was my first time booking from kayak and first time with Air Canada and I must say it was cheep and flight and experience was so good. My favorite KAYAK now🥰
Easier to get to the Wi-Fi they should give more snacks and ask if you want more drinks and I think nuts would be better than cookies
They changed the seats that we paid for 3 times after we booked and paid for them causing me to have to call them. We had a connecting flight from my through Montreal and on to Calgary. It was raining in Montreal and they left our luggage outside in the rain. Water seeped into the luggage soaking our clothes. This was our first and last time traveling on air Canada. Use another reputable carrier, not them