Rent a Lexus in Key West
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Companies that offer Lexus car rentals in Key West
Avis
7.4
Good
34 reviewsCleanliness
6.9
Comfort
7.4
Pick-up/Drop-off
7.0
Value for money
7.4
One location in Key West
Filters
Reviews
2.0 Poor
May 2021
Pros:
The staff member told us "we had no hope of getting a car" and to use another agency, therefore we never got our carCons:
The staff should have issued a refund for the prepaid rental, but would not6.0 Okay
Feb 2021
Pros:
Mack was so helpful! He tried to help my reservation when my flights were rerouted and we got in an hour later than expected. He really went above and beyond to try to accommodate the change in plans.Cons:
Closing the office prior to the arrival of the last fight is problematic, there were a number of folks stranded without their rental car. This resulted in additional taxi fees from and returning to the airport to pick up the vehicle during the next days business hours. If business hours could be extended, the arrival in Key West and Avis experience would be more enjoyable.10.0 Wonderful
Aug 2020
Pros:
Staff was very easy which with to work and quick for a small airport.10.0 Wonderful
May 2018
Cons:
Stood in line for an hour and a half to get a car. The only had 2 people working.4.4 Mediocre
Mar 2018
Pros:
Car was nice, except had 3rd row of seats that would not go down to make better access for suitcases.Cons:
We returned this car early. AVIS would NOT credit us for the unused days, but instead charged for the full amount. This amount came to over $400. When we picked up the car in Key West, we mentioned that we might return it (to Cutler Bay) early. Nothing was said at that time about the full charge or changing our contract. In Cutler Bay, they insisted on charging the full amount. VERY POOR customer service. Will never rent through AVIS again.8.8 Very good
Dec 2017
Cons:
Sale representative successfully pushed their optional insurance because I forgot I already had one with my VISA credit card, which the sale rep perfectly knew.Hertz
6.0
Okay
72 reviewsBest rated
Cleanliness
6.6
Comfort
6.5
Pick-up/Drop-off
5.7
Value for money
5.9
One location in Key West
Filters
Reviews
2.0 Poor
Oct 2023
8.0 Very good
Oct 2022
2.0 Poor
Nov 2021
1.9 Poor
Jul 2021
6.0 Okay
Apr 2021
Pros:
The women at the counter was amazing. She was a true professional under extreme stress. There were no.cars avafor.pick up and people were very upset.Cons:
Not waiting for well over an hour for my rental.2.0 Poor
Apr 2021
Pros:
The customer service ruined my entire experience.Cons:
The Hertz representative could have treated me like a human106 travelers who rented a car in Key West gave the car agency they used an average rating of 6.3
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Neighborhoods in Key West
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