Liked that my American Airlines status seamlessly transferred to BA so luggage check was free. Flights were on time, boarding quick. Wish they didn’t assign connecting gate so late at Heathrow.
Liked that my American Airlines status seamlessly transferred to BA so luggage check was free. Flights were on time, boarding quick. Wish they didn’t assign connecting gate so late at Heathrow.
Food was not good. Tasted stale and dry. When seats moved to lie flat they were very uncomfortable. No free internet. No live tv. Not flight map. Arrived safely and on time. Boarding easy.
Very Stress free Lounges were superb. Crews were caring. I loved it.
Fare was much lower with a layover in London as I was able avoid numerous landing fees that would have been added to the ticket price had I booked a direct flight to Amsterdam.
They sell 1h /1h30min connection ticket that are impossible to make
My selected seat ending up being very uncomfortable both major flights. SFO to London and back. Seat arms did not go up so it was not like suggest by BA staff. On return flight my seat had a life raft barrier in front off me and large man beside me.
Better communication to those connecting flights and have a customer care desk at the airports
The entertainment system in the plane ✈️ didn’t work in our row… makes for a MUCH longer flight.
It was a smooth flight. The flight crew was wonderful and friendly.
It was the most uncomfortable flight I have ever had , it was a nightmare ,the seats were narrow and I was very cramped, the food was awful, there was over weight person seating next to me or should I say seating on my lap.Most of her was overflowing onto my seat .For 6 hours I endured this gulag like conditions. I will never ever book any flight with British Airlines