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Ticketing and scheduling was a nightmare. The flight itself was very pleasant

I've flown many many times on Northwest and then Delta. The crew on this flight were absolutely the best I've had the pleasure of being looked after by.

Atlanta boarding crew at gate were filled with arrogance and were disrespectful. In flight crew showed indifference to the needs of passengers. This is about the flight from ATL to BDL.

West Jet has a horrible boarding process and the seats have no cushion.

MSP to Atlanta was much better than Atlanta to St. Kitts. Paid $180 each for myself and wife for Delta comfort from Atlanta to St. Kitts. Seats were more narrow and obviously old and worn out. Tailbone is killing me. Seat would not recline. Seats behind reclined and we were not an exit row or in front of an exit row. Entertainment did not work in that the movie jumped forward and back and there was no audio. The plug in the arm rest was loose. Flight attendant tried “resetting” the video for my seat but no good. She never checked back. Someone else near me had the same issue. Touch screen was unresponsive. No where near as comfortable as MSP to Atlanta flight. 3 plus hrs. flight time without the basic amenities and not even remotely close to comfortable but paid for Comfort plus. I will be very disappointed if I have the same on my return “Comfort Plus” flight St. Kitts to Atlanta. At the very least my wife and I should be refunded for round trip “Comfort Plus” charges. Please feel free to contact me directly for more details.

Bag drop off was slow and annoying. Only 2 agents at the entire delta desk, and no one directing traffic for what line to be in, many confused people slowed down the process. Boarding was fine. Seats in Delta comfort plus were fine. Snacks were great! Definitely a bonus. The entertainment system was awful — old, slow, not responsive, and completely unable to play games due to some kind of error. But on the other hand, thank you to Delta for the free WiFi. That made it better.

Quick flight on older aircraft. Sat in last row…really noisy. No video available

Left Atlanta on delta plane, started our descent into Panama City and then the plan turns around and the CAPT came over the intercom and said that there was a wheel alarm and we had to fly back to Atlanta airport because they had services. The pictures are of the emergency vehicles circling us and escorting us to the gate in Atlanta. Turns out right wheel had damage. We had to wait for another plane fly in from Louisiana before we could bird again. And boarding was an experience, we had to be manually verified because the passes and computer system had us marked as departed.

Airline stewardess service is good. The check-in attendant had a bad attitude and was unprofessional. We did not complete the trip as originally planned. Very dissatisfied☹️ We didn't get on this flight

Crew was wonderful, very professional and pleasant. On time performance. Excellent flights,smooth. Thank you!

Tiny, cramped seats with minimum leg room and hard armrests. Basic needs like a seat and luggage came with an additional charge. Budget airline amenities with premium airlune cost. I won't use this airline again.

Boarding was confusing with all those lanes and groups. Everything else was good

Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!

Cancelled flight, that morning! But got us on an Air Canada flight!

Loved the food (vegetarian in our case). Super pleasant. We're in our 60s/70s and not speedy anymore but I never felt rushed. Entertainment choices very current, personalized, and fun. Asked to change seats with a man who had paid for his seats as well but something had occurred in process so he was two rows away from his small daughter. Staff was very efficient at mediating the exchange and gave us a beautiful little travel pack as a gift to agree to it. The seats were comfortable but reclined a bit much for my comfort. I'm glad I'm not claustrophobic as the person in front of me reclined to the max and I felt very enclosed. Very efficient crew simultaneously as super pleasant.

Regular 3 across coach seats in “business” just empty middle seat

boarding needs to be streamlined load the back of the plane first

It was a busy flight and all the crew were very helpful and gracious

Overall great flight experience- on time, lots of food and movies.

We were helped whenever needed and had a pleasant flight.