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This is by far the worst experience I have had with American Airlines. The start of this trip was a complete disaster. I purposely planned my trip so that I would weather any delays so that I could make very important meeting at the Pentagon. My flight was cancelled because of maintenance and I was put on the first flight the next day but I was late to the meeting. After a long week at the Pentagon I just wanted to go home and my flight home which was early in the day was delayed. Eventually the flight was delayed until the next day. I was not authorized a hotel room because DCA was my point of origin. So I paid for a hotel out of pocket. The flight this morning was boarded then deplaned because the aircraft was hot. The flow of information was not happening in DCA and made it worse when the news was bad. I am going to take a break from American for my next few military flights. Hopefully whatever has been going on with American Airlines will be resolved.

I wish that we wouldn't have to go through TSA again on connecting flights.

The absolute worst. Our flight from Madrid to Charlotte was delayed nearly 2hrs which cost us to miss our connecting flight. The only availability was to either separate my party of four (two being children) several other locations to reach our final destination. The other was drop us off at entirely different location we never intended on going. Thus resulting in us driving a rental 2 hrs to our original final destination. On top of that the flight from Madrid was uncomfortable and some staff were extremely rude.

My baggage went to Dallas and not to Philadelphia. Do I need to add anything else?

Absolutely filthy flight and not equipped for a trans US

Overall pleasant was delayed and caused transportation issue when landing

Flight operated on tie. However, the in-flight entertainment was inoperative. No special recognition as an Executive Platinum member.

Flight a little late. Entertainment system didn’t work for first hour. Toilets dirty after 2 hours. Is there no one assigned to clean them?

While going to Porto Portugal my luggage was delayed for 3 days . While coming back My flight was delayed and missed my connecting flight . No compensation for delayed luggage. Not a happy experience .

The crew was very pleasant and professional. The boarding process in Madrid was a bit chaotic. Also, boarding a bus to get to the plain is a royal pain. Clearing customs in Charlotte, then get your bag and rechecking it, then going through TSA again doesn’t make any sense.

Our luggage did not make it with us despite the fact that there was an hour between landing in Madrid (from Granada) and the departure of the plane to Washington DC. We received notifications about this, which is a nice touch, but they were in Spanish and it took us a while to figure out what the message was. Furthermore, the process of filing a report was not intuitive and we have received no e-mail or other form of confirmation that the airline has received our missing luggage reports. Needs improvement!

Food was low quality as well as quantity; I ordered vegetarian. We waited 35 MINUTES for the first bag to arrive after landing.

Disappointing. Had to pay 70 euros for one checked bag. Transatlantic flight was cramped, not very comfortable

It was not Iberia. It was with United. It was great!!!

We had a seat that would not function. No Wifi or inflight entertainment was available. Food was very poor. Attendants were very accommodating and apologized for the problems.

They offered several meals and snacks, the crew was very friendly and kind. There was a broad selection of movies, shows, and games. I was impressed!

My son and I are 193 cm tall. We had reserved and paid for seats with extra leg room towards the front of the cabin. The day of the flight, we learned that Iberia had changed aircraft. We were assigned regular seats way back in the cabin. When we landed from our first leg we spoke with agents at the gate and we were told that they couldn’t improve our seats because the flight was full.

I could change to business before flight and everything was perfect except for entertainment which was none.

Booked with Iberia but flight was with Level. This switch of airlines was not published anyware and I was not made aware. Service was horrible, attendants were rude and nowhere to be found. Interior of plane was disgusting and dirty, trash on the floor, bathrooms were dirty (probably because flight attendants were not collecting trash from passengers). I have never encountered this on any other flight or airline. A public bus or metro in Los Angeles is 10 times cleaner. Had I known this was not an Iberia flight I would not have booked this tickets.

Iberia subcontracted the flight out to Level (?). I would never fly Iberia/Level ever again. Old planes with no tv’s or wifi. Barely edible food. Small seats. 10/10 don’t recommend.

Excellent and way much better than the last two flights I made with Swiss and with BA. It is amazing how much difference a well trained and polite team can make. Hats off Volotea !

Erreur sur les cartes d'embarquement Pour 2 passagers Impossible de s'enregistrer pour 1 passager

Peccato che di inverno non ci sono dirett nantes Catania. Volotea è molto affidabile

Du retard(2j) et inconfort des fauteuils que je n’ai pas apprécié. Par contre , les hôtesses sont accueillantes

A technical delay caused us to miss our connecting flight which resulted in an additional nights stay which cost us $225 as well as $800 to get on another flight. Absolute BS. I’ll never fly them again

3h10 de retraso, espera para embarcar en el hall después de enseñar billetes y fuera delante del avion

Use less plastic. Use biofuels. Use solar panels and electric vehicles.

We had pay 50 euros taxe bagage to aéroport and we have already pay with kayak option bagage cabine It is not normal Bad service of kayak

The whole flight was coughing and farting all the way. It was impossible to breathe. If people are traveling sick they should either not be allowed to fly or made wear masks

J'ai perdu le billet 🎟 faute de visa j'ai pas eu de remboursement. J voulais prendre un autre Est-ce que yaura une solution

I will never fly vueling. 1h30 delayed, connexion missed with the crew closing the boarding in front of us. 40 people missed the Barcelona-Orly connexion. hours waiting for rebooking and hotel.. inadmissible

Non stop flight from Barcelona to Rome, arriving on time.

3 hr flight from Barcelona to Gran Canaria. Ŵent according to plan No issues with staff oŕ flight. Many people includiñg us could not get luggage self checķ in termìnals to work. Had to wait in check in line.

The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.

They stop online checkin above a certain capacity. We had to go to the airport to check-in at the desk. Or was offered to pay 7eur extra. Rip off.

I didn't get the wheelchair assistance I'd requested and my flight was on the tarmac, which was extremely painful for me. If this airline isn't for me, that's fine. The crew was fantastic and friendly ab

It was a short flight but the seat was very straight. I didn’t need any service, but wifi was not available. In resume, a normal service. Nice, the punctuality. Thanks

Bought check in baggage but couldn’t do it at the kiosk, had to line up just to get baggage tag which was a very long queue with only 1 customer service agent handling all vueling flights. Had to wait about 45mins just to get a bag tag and drop baggage.

The flight departed and arrived on time. A member of the staff at the gate was awful. She asked me to get the duty free purchases out of the hand luggage to see if it would fit inside their box, which it did. It was the embarrassment in front of the other passengers and the hassle of getting my stuff out of the bag and back in again that was totally unnecessary. They try to squeeze every single euro they can get out of their passengers. The seats were uncomfortable with little space in between them. The flight was quite noisy with lots of announcements trying to sell food, drinks, gifts and souvenirs etc.

As on the tin a fair price for a fair flight ✈️👌✈️

We missed the flight due to very slow security control and lack of last call announcement. We only found out at the gate that the gate is closed. Altogether 14 or 15 people missed the flight FR4500 from Cologne to Dublin.

Everything went according to plan. Check in, boarding etc all were very efficient.

Good flight. Take off a little late but make up the time

Left on time and arrived on time both ways, thank you

Flights were on time. The crew was efficient and friendly.

Usual RyanAir flight but disembarking was poor, no rear steps. The Faro Airport required lots of up step and down steps, no elevator Getting through passport control took 50 minutes in the EU line

Is good airline but their check in process is not simple

Largas colas para el check-in, por seguridad, sin explicación, el equipaje de mano pequeño tuvo que pasar a bodega,