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Other than a delay that had nothing to do with the staff, it was a very pleasant experience.

Bathrooms weren’t too clean. Onboard entertainment was light. Other than that everything was great. Food, service, comfort and crew. Although it was hard to understand the crew announcements.

Much better, not their fault but my plane was so delayed causing me to have to take this airline rather than my earlier connecting flight

TERRIBLE! Staff was unfriendly, rude, and demeaning. One flight attendant touched me to grab the complimentary blanket off my neck because I couldn't take it home, while a bunch of other people took theirs home. I have never been so ill treated. I am not happy at all. And flight was delayed, no information until short notice for everything. Lost an entire day at my destination. I expect a full refund for that experience. Never will fly with them EVER again

This was my first time flying SAS and used them for 4 flights. The crews, flight and communication was outstanding. I flew premium economy and was extremely impressed by their SAS lounges. I will 100% ise SAS again. Everyone was so pleasant!

I upgraded to economy plus and it’s so worth the price. The crew is exceptional and the food is pretty decent. I would definitely fly with them again.

I had economy plus and it’s definitely worth the price. The seats are so comfortable, so much space, great large TV screens, and you get fed often. Really decent food (although other fish was overcooked.) They do need better movie choices. The crew is the best. Super friendly and accommodating. So much better than most American run Airlines.

I paid for wifi and it worked about a total of 5 min. Feel ripped off

I couldn’t make it to the airport for my original flight due to bad weather; roads were shut down, buses and trains were closed. Since the plane wasn’t cancelled, I still had to pay $720 to change my ticket.

Overall, this flight team did a fantastic job. They came often with the water, coffee and tea. There was no meal choice in coach, but the lasagna lunch was decent. The sandwich snack just before landing was tasty. The baggage bins were large, so no trouble holding carry on luggage.

All around poor experience. Barely got on flight because it was ostensibly overbooked. Forced into checking a carryon bag with empty overhead compartments. Nickeled and dimed. Charged for coffee. Despicable.

Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.

Worst airline in the world, will never travel in it again.

Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again

Comfort isn’t a word one uses on economy airlines! Boarding was okay, delayed but okay, the flight was good, quick and time was made up.

I had an emergency escape seat. The attendant gave the extrA briefing to my side of the aisle but didnt direct it at all to the other where my wife was sitting

With stairs on a rainy tarmac, EasyJet flights are ok for younger travelers with backpack only. Seniors with mobility issues find it challenging 😰. However, the crew and disability assistance folks at both ends eased that discomfort as much as possible for their various roles. Kudos to airport and EasyJet employees for their kind service.

Bohužel zpoždění let o více než 6 hod, způsobil, že jsme nestihli další let.

Plane out was great, one back was cramped. Awful. Thankfully great crew!

The pilot did everything possible to make up the 35 minute delay. His communications were honest, prompt and positive throughout.

Cardiff is a great airport but they pen you in at a gate way too small for passenger numbers. Called to the gate too soon and air conditioning was not in operation despite the heat. Cardiff should do better as a small relatively quiet regional airport.

It was a short flight (1.2h), and everything went smoothly.

Very good, everything went straight forward, boarding, during the flight, landing and all on time Well done

What can you say Ryanair get you there,no frills Not so cheap anymore ..... but what is now days! Would use again as always. Good flight times for us.

3 hours delay, non comunicated until past the time of original boarding, no assistance, witnessed land crew shouting at a passenger

It is standard with Ryanair, as FF with Ryanair you dont expect too much, and Ryanair never disappoints. At least it is reliable.

Letting people wait outside for boarding in the rain and almost 0 degrees for a high temperature destination is very customer unfriendly

Em relação a Ryanair, ter de ir ao check-in só para carimbar o cartão de embarque não foi muito fácil, são muito demorados, e atrasam a passagem do controlo de passaporte... E cheguei com 2 horas de antecedência

Cheap flights as you expect with Ryanair. I would take cheaper flights over entertainment and comfort for short haul travel. Main issue is usually delays at airports. In this case we landed roughly 2hr30 later than planned due to earlier delays with the plane. Not the worst I imagine

O voo atrasou um bom bocado A tripulação não era comunicativa,não fez vendas... Não abordava os passageiros... A 1°vez que me acontece tal coisa 🤷‍♀️

Very bed boarding, there was overbooked and make a lot of problems and noises

New airport for me. A little confusing.bunable to use kiosk for boarding pass. Agent checking us in was professional but not very friendly.

Is it American Airlines or British Airways? This is so confusing. I got it from Portugal.

Left late. Crowded like cattle. Standing and waiting. Food on board getting worse.

Food not so good. Need more veggies and whole grain especially the late food. Couldn’t figure out how to use the entertainment system.

The flight was on time and the crew very professional. Everything went as expected and I will use BA again for this trip.

Excellent! Great flight attendants, good food (in business class, at least), very comfortable. Touchscreen and remote wasn’t great.

Horrible seat allocation. Boarding was slow. Food was average and so was entertainment. The TV terminal didn't work and so had to use remote.

I’m not happy because I discovered there is something wrong and my miles have not been getting put on my AA account. So this needs to be fixed because I have traveled a lot since October and none of my miles are registered

Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.