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Passenger van |
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Full-size |
Luxury |
Premium |
One location in Kapaa
Filters
Reviews
4.0 Mediocre
May 2024
4.0 Mediocre
May 2024
10.0 Wonderful
May 2024
2.0 Poor
Apr 2024
6.0 Okay
Feb 2024
10.0 Wonderful
Dec 2023
One location in Kapaa
Filters
Reviews
10.0 Wonderful
May 2024
10.0 Wonderful
Jun 2021
Pros:
Very easy pick up and drop off, shuttle to and from was promptCons:
Most expensive car rental I’ve ever had!10.0 Wonderful
May 2021
Pros:
Very helpfulCons:
more employees when checking out would be helpful10.0 Wonderful
Apr 2021
Pros:
Very good good service on phone helpful people2.0 Poor
Apr 2021
Pros:
Staff was horrible on pickupCons:
Quit ding the State's job and just rent the car10.0 Wonderful
Apr 2021
Pros:
Staff was so upbeat and friendly.Cons:
Long line so it took 1.5 hr to get our car but not their fault since 2 planes arrived at same time.2 locations in Kapaa
Filters
Reviews
6.0 Okay
Apr 2021
Pros:
Staff was wonderful. Car was clean and ready for pick up.Cons:
Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.9.6 Wonderful
Jul 2019
Cons:
Car was a little hard to get into.10.0 Wonderful
Jun 2019
Pros:
Check in staff rocked. Super easy drop off.10.0 Wonderful
May 2019
Pros:
This Lihue location was fast, helpful and easy.10.0 Wonderful
Feb 2019
Pros:
Agents that I talked to were very friendly and helpful. Would definitely book at the Marriott again, very easy.Cons:
nothing, everything worked out great. We had the car for a month and no problems at all.6.0 Okay
Jan 2018
Pros:
The second manager and staff at Lihue airport who eventually did help us and did all they could do to make it right for us.Cons:
I received a call that rental location was not open when we would arrive. The offer was to have the car (plus 2 others I rented at the same time) at a different location nearer where we were staying available the next morning. I paid $120 in cab fees to get to our location, but the next morning went to the closer location and found it closed. No one at any number we could find for Enterprise knew anything about our situation other than to suggest that we go BACK to the airport location. (I then had a voice mail from the nearer location about picking up the vehicles but no one answered when I called back. I never heard from him or the manager who gave me his private cell number to call if there was a problem. I called. No response. Ever.) We returned to the airport location (Another $60 cab fare. Once there, I will say the manager on duty was very apologetic and accommodating and even reimbursed us the cab fare. He treated us very well and he is to be commended. But the disorganization cost us a half day of our Hawaiian vacation, time with my family I can't recover.One location in Kapaa
Filters
Reviews
4.0 Mediocre
Jan 2024
2.0 Poor
Jan 2024
10.0 Wonderful
Oct 2023
1.9 Poor
Jul 2021
2.0 Poor
May 2021
Cons:
Waited in line for over 2 hours to receive my car. One person was working behind the desk for 50 customers while other employees watched and chatted. Truly terrible.4.0 Mediocre
May 2021
Cons:
It was over a 2 hour wait to pick up the car.2 locations in Kapaa
Filters
Reviews
8.0 Very good
Nov 2022
8.0 Very good
Nov 2022
4.0 Mediocre
Nov 2022
One location in Kapaa
One location in Kapaa
One location in Kapaa
Pick-up location | Kapaa |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |