Crew was very cooperative and professional. Passenger's first checked in bag should be free.
Crew was very cooperative and professional. Passenger's first checked in bag should be free.
My seat was broken. WiFi didn’t work. Gate crew at HOU were rude and condescending. Treated all the passengers badly. Bad experience, United.
This flight was delayed multiple times and eventually canceled around 2-3ish. Original take off time was around 10:30am. By 3, there were no other options out of Houston, so stuck in Houston for from 3pm - 11am the next day.
There was a group of school age passengers that were very loud and unruly with their chaperones were no where to be found.
Trip was smooth bumpy from the wind but no issues at all the crew attendant was very pleasant and had great customer service
I liked everything about the flight. The service was excellent!
Delayed a day due to snow storm. Was upgraded. That kind of made up for significant delays from FLL to COS with no compensation or acknowledgement.
The leg space between me and the seat in front of me was excellent.
Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.
The seats were uncomfortable. The flight was almost 9 hours and they didn’t serve lunch
My husband and I pre-ordered our food, but they did not have my husband’s order, and my cheese plate was very average. I asked for a blanket and was told they don’t carry blankets on domestic routs. The flight was on time and smooth!
There were delays on both ends. It made it less than excellent. This plane was great though
Everything was great except for the wifi was junk. Crew was super friendly and helpful
Attendants were rude. Scowling. Seats were miserable and we paid extra.
Left from gate 30 minutes before flight. Never been late to a flight ever. It says 15 minutes before explicitly on the ticket.
Was as expected. Good leg room on planes - much appreciated.
Fight crew was not very attentive and the bastions were gross!
Our flight was great we left Kona earlier and got into LAX almost an 1hour earlier as well. LAX AA is in repair so to get out and found our bus to get pick up was a bit confusing.
Plane was good but was delayed. probably not AA fault but caused a 1 hour delay. Seating was cramped.
5 hour flight - full flight - not enough room to use my computer - slightly delayed - Admirals club was excellent quality food, drink made up for flight seating. No food offerred on flight, you ahd to prebook.
Houston Hobby Airport (HOU)United States
Monterey (MRY)United States
Monterey - Houston Hobby Airport