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The IFE was unstable the entire flight seats are very dated for business class and meals were not good.

The food on this flight was just terrible. I have a wheat allergy so when booking I ask for gluten free options. The food given was inedible. The bread rolls were rock hard. Once board I was given one and the only thing I could do was eat the chicken slice and piece of tomato on it. Also given was 4 small cubes of fruit, 2 watermelon and 2 pineapple and a bottle of water. My husband had a regular meal and found his very average. Then the evening meal was also disappointing! Some dried out fish with spinach and 3 sticks of dry white sweet potato. No sauce …. 😳 again, the same fruit and water. The passengers had to wait a long time for the dinner food to be served. My husband just wanted to eat and go to sleep so he was a bit annoyed about that. We got off the plane and I was feeling quite hangry. Not enough food or a good eating experience. Emirates used to be a flight we looked forward to… now we are considering looking at other companies for the future.

Flight from Dubai to Zagreb very bad cabin crew. Bad food

The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.

Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.

Overall good but one thing I didn’t understand is why they didn’t allow me to pick my own seat.

Check-in process at Bengaluru airport was atrociously slow. Emirates should allow baggage drop option after online check-in and verification of documents. The rest of the flight was quite good and we didn't have any complaints.

Probably the best flight I’ve ever been on. Emirates first class is leagues beyond British airways and Lufthansa’s.

I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.

Emirates is usually on time, but not this trip. Also, during the flight the attendants disappear unless called upon. Very strange. I have watched the quality of Emirates service diminish over the last five years.

My entertainment screen wasn't working and they couldn't fix it.

I was a good, but long trip. The airline did a good job. I would use them again.

The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.

The crew were extremely unfriendly. The plane was dirty and the entertainment system did not work, so they did not even give out earphones to anyone.

It is just ok, the sits are very uncomfortable, the temperature too low and there weren’t blankets. The food is mediocre and there are no screens to watch movies.

Seat in front of my wife was broken so it reclined further than normal and without having to push the recline button so my wife had absolutely no room the entire 17 hour flight. My seat was broken and wouldn't recline at all. Also.. my tray table was sticky and dirty right away before I even used it. Also...the floor in the back of the plane from our row of seats on back was totally soaked and both times we landed water came rushing out of the food/servant area like a flood onto the same already wet carpet. It got everything wet that was placed around our feet...including our shoes and socks.

Luggage delayed for one day. I called customer service, and they had no info and no empathy. Boarding was very disorganized and chaotic. We went nearly 7 hours with no food or snacks on the flight. This is not an airline that has respect for its passengers.

it was a nice tripe but they need to work on the serving of soda,they should be abled to serve cain soda not on cup.At least each passenger should be entitled to one cain of soda not serving on cup.thanks.

Same but worse than international. The inter African flights are worse.

The entertainment (movies) blockbuster and classics never change. I am a frequent Ethiopian flyer and this should be addressed. Not much changed from my summer flight and my December flight. It is annoying - surely you can update the selections more often. Same with food options. It becomes extremely boring to be offered the same exact meals from Washington to Addis to Maputo every trip, each time. AS

1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.

Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience. The new airport is fantastic, as is the new lounge, a huge upgrade from the old airport and lounge!

I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.

Entertainment did not work from flight from Abu Dhabi to Kolkata. Emirates has a much better flight in that sector.

1.Aircraft Comfort: The aircraft type was quite small with non-reclining, cramped seats that significantly lacked comfort. 2.In-flight Entertainment: There was no provision of in-flight entertainment screens or Wi-Fi for the majority of the flight. 3.Boarding Process at New Abu Dhabi Airport: Despite the move to a new airport, which promised enhanced experiences, the use of buses instead of jet bridges did not meet expectations, causing inconvenience. 4.Gate Change Communication: A last-minute gate change was poorly communicated, resulting in a long and difficult walk.

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

Everything is good and improved and needs to improve economy class seat more specious so long journey we can enjoy and it will be give more relaxable. Overall all services good and safely landed . I enjoyed my journey and all the cabin crew members services very well.

Sits are very uncomfortable Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.

Food from NYC outbound flight was bad. Below average quality.

The food is good, but i am nit used to those foods so I can’t really be more detailed.

Flight was delayed for almost 3 hours. Communication of gate change was poor. Email and screen said one gate and it was a different gate from that. Gate changed first to 64 B and then to 64 C. Originally it was 68B. 64C was not communicated properly!

Didn't like that we couldn't be seated together or seated away from the stinking toilets or check in on line. All rather poor.

Flight attendants were great. The food I ordered was actually pretty good, and I appreciate the non-tuna snack. That long of a flight in those chairs is just brutal.

This was a red eye return, so I doubt there would be anyway to make it better. Other than adding beds.

They changed my flight twice. The 2nd time they changed it they did so the day before the scheduled departure and replaced the lie flat seat in a 777 to a 737. I paid extra to be in the 777 only for them to change it. Then the departure was delayed twice. The connecting flight was also delayed.

Direct nonstop flight was great. Flight was delayed and the crew announced a 2h delay on the sound system. 30 min or so later I hear my name on the sound system for immediate board. Several other passangers were late too. Reason: The crew incorrectly announced a 2h delay when in reality they meant a new boarding time at 2pm.

Flight was on time early arrival better entertainment good staff.everything was excellent

I don’t think there was entertainment? No mention of it. It was a good flight. Only complaint was my seat cushion was not attached and kept slipping.

LATE AGAIN. Seems like each time I use Air Canada there are delays ... extra 2 hours this time, making for a 22-hr day for me!!! The gate people did not seem to know what they were doing with loading people, unloading, checking carry-ons, letting some go ... very unorganized from Toronto to Detroit! Would have been faster to drive

The staff were on the last leg. But they were still very accommodating and polite. They were all very helpful with getting the bags up and getting people to their seats.

Food was 👍 great , seats are a bit narrow, crew is helpful..

The flight was canceled two times and didn’t tell me on time I was waiting all day long for my flight but at the end it was worst.

Flight was good and on time. Check in long time could have been avoided by having more counters at the airport