Overall flight was fantastic.i really enjoy the whole journey .
No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
Pros: "Premium seats and service make flying so much more comfortable."
Cons: "Boarding and leaving on time."
Pros: "It got me to my destination. Nothing else to like."
Cons: "Boarding was a circus. The most disorganized I’ve seen. Price-gouging at every turn. Cramped uncomfortable seats. And of course the nonstop screaming infant."
Pros: "Nothing"
Cons: "If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines."
Pros: "The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone ."
Pros: "On a long haul flight, when I bought my ticket, Kayak advertised entertainment on my long haul flights. There was none on this flight! Seata were extremely uncomfortable."
Cons: "Stop misleading passengers to make money"
Cons: "No food or water was offered. Had to stop for water . Barely any selection of movies"
Pros: "The first of a 2-leg trip (Krabi-Oslo) went great. Boarding was orderly and timely, left pretty much on time. Seats were surprisingly comfortable and roomy."
Cons: "The second leg (Oslo-JFK) however was a completely different story. The airline dropped the ball in so many ways here. 45 minutes past departure time and they are still boarding people. This was mostly do to the gate agents arbitrarily forcing people to needlessly check bags that would have been fine on board (while simultaneously forcing them to pay for checking thos bags, unbelievable money-grab on the part of the airline). Flight crew made no announcements whatsoever on the delay until 30 minutes past departure time. As an obvious result, bags then took a tremendous amount of time to arrive at claim."