$1,104 Find cheap flights from Sao Paulo to Shanghai

I was a good, but long trip. The airline did a good job. I would use them again.

The gate was changed at the very last moment and no one informed us. The flight was one hour late and the screen broken, the remote control not working. One toilet was out of order . the other toilets were also not totally functioning, because the washbasin was plugged and the water couldn't flow away.

The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.

The flight was one hour late. The food is mediocre and the screen was broken

It is just ok, the sits are very uncomfortable, the temperature too low and there weren’t blankets. The food is mediocre and there are no screens to watch movies.

Seat in front of my wife was broken so it reclined further than normal and without having to push the recline button so my wife had absolutely no room the entire 17 hour flight. My seat was broken and wouldn't recline at all. Also.. my tray table was sticky and dirty right away before I even used it. Also...the floor in the back of the plane from our row of seats on back was totally soaked and both times we landed water came rushing out of the food/servant area like a flood onto the same already wet carpet. It got everything wet that was placed around our feet...including our shoes and socks.

Luggage delayed for one day. I called customer service, and they had no info and no empathy. Boarding was very disorganized and chaotic. We went nearly 7 hours with no food or snacks on the flight. This is not an airline that has respect for its passengers.

Same but worse than international. The inter African flights are worse.

Entertainment was very poor. Couldn’t watch anything. Ear pieces were the wrong type .

Food was horrible. Our flight was not comfortable due to turbulence, seats was not comfortable, Very tight barely can not move anywhere.

Coach seats are too tight. Seem designed for small people. Food different but OK. Staff helpful.

They allowed some guy to move seats after 3hours of him being next to someone very sick, There were several empty seats, but they moved him to mine. I find that incredibly inconsiderate and should not have been done.

Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets

The boarding process was a disaster. No one respects the boarding groups—tired old aeroplane. There are no sockets to charge phones. The cushion seats are ancient and hurts back and gluts

To take off on time but warned about a possible delay by enail which was good

Fare was much lower with a layover in London as I was able avoid numerous landing fees that would have been added to the ticket price had I booked a direct flight to Amsterdam.

The entertainment system in our row was not working. That makes for a VERY long flight!!

Too many passengers are bringing two large bags, neither fit under the seat so space is limited and the crew ask for many people to check bags

Wonderful staff, as always. Arrived in time despite delay taking off. My airline if choice, always. Thank you!

Mostly very good. Flight staff twice forgot to bring drinks when they said they would come back with them. Couldn't find crew in my area of the plane to get them myself