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I was feeling very comfortable throughout the flight. I got more leg room than I expected from a Y class seat. But the food was a little disappointing.

All of the JAL flights in this itinerary were great. However the last leg of my flight from LAX to SFO was through Japan Air’s partner, AA which wqsn’t up to par. We were informed only minutes before boarding time of a delay despite the airlines knowing about the delay far earlier (the aircraft we would be taking arriving arrived and disembarked close to our boarding time, for all to see but AA still kept the original boarding time posted until last minute). Furthermore, once we boarded the taxi/wait time was also extended, with the pilot blaming “construction at SFO” for the delay, rather than taking accountability for the the plane’s late arrival coming into LAX. We took off approximately an hour later than scheduled. It’s for these reasons I adamantly avoid American Airlines when possible. Again, JAL was stellar.

Excellent crew, immediate attention for any request. Both ways on time (rather before time arrival at Haneda). Only complaint was that the seats are not reclining like rest of the airlines that I travelled. The Backrest is fixed. The reclining is only within the box seat, so you slide down forward for reclining, not backward. So it was bit uncomfortable. The food for the day trip was excellent. For the night flight, no breakfast was served, only dinner, which was disappointing.

The food was not that good. I liked the miso, green tea, and ice cream. I wasn’t able to put my carry on bag under the seat in front of me. The flight was smooth. Please expand your choices of movies especially the new ones. I can’t choose any of those films. They’re old.

I like the braised beef., miso soup,, and green tea. Very little choices of hollywood movies. The PA announcement in English was not very clear and very soft. I could hardly hear.

Please change menu every now & then bc I fly twice within the year and serving the food the same

More updated movies & Chinese movies. The food sometimes overcooked. Prefer to have more neat snacks in between than just choose from the menu. Please change the menu every now and then. This is my second time flying within one year and the menu didn’t change at all!

Food is lagging. Very poor choice. Like vending machine fast food.

Please change the menu more often. The beef is not tender, more choice in ice cream flavor. Dessert is not good too.

The Experience was fantastic, it's a quick flight so no entertainment or food. Just a refreshment

Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service

Great to have actual hot tastey meal on a flight. Well done

Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.

I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.

I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed

It was a great flight Food was great Crew was spectacular

In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.

Cabin Crew always friendly and helpful. Seating cramped - foul smelling from toilets, high risk of disease. Guard personal property such as expensive sunglasses Coffee always awful and cold Meal trays toddler sized Not worth the extra cost to fly SQ - use a budget airline, same if not better experience

When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.

It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.

we bought trip insurance from you and could not use it. 'underrated' only return 50 % of trip cost. my doctor told me i have stage 4 cancer and that I might not live till the end of the month..

Flight got canceled without any prior information and it caused lot of trouble

Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.

Staff were friendly, and provided great service. The food was plentiful and delicious. Food could have been hotter.

I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.

More leg room and comfortable seats at least for long flights

The entertainment selections are amazing. But the live TV is sometimes spotty. If you’re going to have it, then have it. If you can’t make it consistent, then, perhaps it’s better not to have it. The crew are always cordial when approached, but they seem to do the minimum and sit around, talking to each other in the back of the plane during the flight. I realize that delays are not always predictable, but I missed my flight in Dubai because we left 90 minutes late from Washington. I will say that Emirates took very good care of me in Dubai. But I would rather not be delayed.

Probably the best flight I’ve ever been on. Emirates first class is leagues beyond British airways and Lufthansa’s.

Great flight. Comfortable seats, courteous service, and excellent selection for entertainment.

Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.

Rated entertainment as Mediocre as there were major problems with the Infotainment system that took probably a half hour for them to fix.

Your crew could maybe answer the call bell at least one of the times I pressed it. I pressed it first time with 2.5 hours left in our flight bc my partner was hungry and wanted a sandwich. We finally got the sandwich with 40 mins left in the flight.

Half the bathrooms assigned to economy were out of action

Delta crushed it. Flight attendant in first was attentive and just never stopped. Honestly one of the best domestic flights I’ve been on.

They were an hour late and they didn’t have my wheelchair for me

The Flight crew didn’t serve us until about 1.5 hours into the flight because of turbulence but after it ended it was fine to move around. They served us water only and snacks and then NEVER, NOT ONE TIME came through to collect trash until right before landing about 1.5 hours later. There was absolutely no need for that. They crew was just standing around talking and visiting with each other and really never tried to see if we might want something besides water or even try to come pick up trash. This is VERY unusual for a Delta flight but it was not what I would have expected for a 4 hour flight.

The 1st class male crew member was very pleasant - the short female with round glasses , maybe in 50’s had no personality- never spoke when delivering my food, drink, & never smiled the whole trip! In fact looked annoyed when the boarding proses was happening- I would never hire this woman - unfriendly . Have never dealt with a crew member like her-

5-hour delay due to storms in Tanoa and airspace restricted by Miami traffic controllers.

A regional sized plane was used for a cross country flight with no overhead bin space. I had to "pink check" my laptop and my medications. I was NOT pleased!!!!

Absolutely nothing flight was cancelled and delayed for 2 days. Barely a heads up I want a full refund

The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.

The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline

We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.

Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.

Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm

I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late

The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.

Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.

One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...

The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.