The flight was delayed for almost 5 hours, but I understand that it was not up to the company, however how they could handle the situation better, they never apologized for that delay, moreover despite passengers being there for 7 hours only thing they did was to give a bowl of instant noodles, afterwards on the plane tiny snacks, people were there starting from lunch time and we’ve arrived to destination at almost midnight
The flight was delayed for almost 5 hours, but I understand that it was not up to the company, however how they could handle the situation better, they never apologized for that delay, moreover despite passengers being there for 7 hours only thing they did was to give a bowl of instant noodles, afterwards on the plane tiny snacks, people were there starting from lunch time and we’ve arrived to destination at almost midnight
The seats were uncomfortable. It was an old plane. The crew could have been more hospitable.
I would have preferred something lighter for the second meal. Maybe a small sandwich .
There's no inflight entertainment, plane was old, power USB didn't work
Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
The flight was good the crew excellent…but take off delayed three hours!!!
Lost one checked bag.and wasted 30min waiting and filing missing baggage report. Very unsatisfied.
All was good. The headphones they supply are of poor quality. The food is good but too much dairy.
We have business class seats from Los Angeles to London. The crew is friendly and provided great service. The flight was very comfortable and very smooth. Will use this airlines again in the future.
They sell 1h /1h30min connection ticket that are impossible to make