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The smoothest boarding, courteous and experienced attendants, comfort and food/drinks I have ever experienced flying Economy on any airline! It made a 12 hour flight no burden at all - Thankyou Lufthansa!

The flight and crew was above average. However, there was a two hour delay.

We left an hour late. The plane was not throughly cleaned. A gentleman sitting next to me has not showered in a month so I was nauseous. My seat has not reclined back because crew member put her luggage and boxes behind my seat.

Our flight to Chicago O'Hare was delayed an hour, causing us to miss our connection to MSP and spend an extra 3 hours at O'Hare so we could board a plane with a damaged door and wait another 45 minutes or so. The crew was great, the food decent, The drinks were great: 2 glasses of a nice South African Shiraz, an ice cold can of Beck's Beer, and Dewar's White Label on the rocks.

United flight from Frankfurt to Istanbul is on Lufthanza and United could neither provide a boarding pass or Lufthanza code to get a boarding pass. Very poor connection ability in Frankfurt and much frustration with the connection.

"I am aware that there was a strike at Munich airport, which led to the cancellation of my flight. Additionally, I had insurance for the flight. Lufthansa informed me about the cancellation approximately 2.5 hours before the scheduled flight while I was en route to Rzeszow airport. They offered me accommodation in a hotel for the night and arranged two connecting flights for the next morning, instead of my originally booked single connecting flight. Consequently, I arrived a day later, causing me to miss a day of work and some important meetings. I hope you can assist me in obtaining a refund for this inconvenience."

Seats on the A320 were more comfortable than the A330 I took from RSW to Frankfurt

Amazing! I was upgraded to business class & the staff and experience was beyond wonderful!!! Thank you!!!

Flight was over 2 hours late due to a technical issue with a cockpit door not closing and the plane had to be cleaned again that cut into the departure time.

Terrible. After landing I got info that my next day trip to Toulouse was cancelled. Lufthansa offered me an alternative route via Lyon and lisboa, so I'd end up in Toulouse at midnight, missing all my trains and unable to book a car to reach my town on the morning, where I am expected to turn up to work. I tried to reschedule my flight by talking to an agent. Was waiting in the web chat queue 2 hours (there was 200 people before me), and when I finally got an agent he has decided to end up our chat just after I explained him the situation. Not sure if it was technical glitch or blatant act of disrespect. Either way I had to buy myself a ticket from easy jet from Lyon to Toulouse, so I'll be there at midday. I do not understand why Lufthansa did not rebooked me to that flight in the first place, deciding that is is a better idea for me to waste 12 hours more for multiple flights. Extremely annoying and disrespectful

The woman at the check-in counter was the rudest woman I have ever encountered. She misspoke, yelled at us and then when she realized she made an error, lied instead of apologizing. I won’t be flying this airline again and that woman should definitely consider a new career.

flight delayed, no information given until late on, Ryanair app said "on time" until 5 minutes before expected departure time, crew rushed us to board, when it was already 3 hours late

50 minute of delay on a flight scheduled after 22pm is really annoying. This was even the only flight departing from Frankfurt Hahn on that evening so the delay was inexcusable

Perfect timing, perfect departure, lovely crew on the ground and in the air.

Boarding process makes no sense for priority boarding or not since everyone gets crammed in a bus and everyone gets out without any difference.

The flight was 45 mins delayed but the crew provided water and necessities like tissues

Loupé l'avion pas pu embarquer mon bagage en soute. Pas compris l'heure de fermeture.

The Ryanair staff was not polite. We all travelled with the same suitcases as we departed from Thessaloniki, however they decided that for some passengers the suitcase was not the rigth one as far as the dimensions are concerned. Furthermore, one air stewardess asked passengers to close themselves the luggage cabinet in order to prove that the lugagge was not properly fitted, which i think is very unkind and unprofessional. We also had to wait outside , some metres away from the plane until last passengers came off....It was generally a dissapointing experience.

it s a budget flight, crew was doing their job well, it was on time.

Staff were friendly and flight was on time. Free drink and snacks would have been appreciated.