The Elms Hotel & Spa

The hotel offers a stunning spa and wellness center, beautiful grounds, and a fabulous restaurant with excellent food and service.

Guests have praised the hotel's beautiful presentation, but some have mentioned issues with cleanliness, such as cobwebs and limescale in the bathrooms.

The staff are described as welcoming, friendly, and very helpful, creating a genuine and passionate experience for guests.

The hotel is very accommodating for families, offering babysitting services, kids' meals, and cribs, making it a great choice for family getaways.

The hotel is particularly beautiful during Christmas, with lovely decorations, and it's a great spot for a relaxing weekend getaway when the spa facilities can be enjoyed.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the spa area was not as clean as expected, with towels and glasses left unattended. It's advisable to check the cleanliness of the spa facilities upon arrival.

If booking through certain platforms, breakfast may not be included in the package and can cost an additional £15 per person. It's recommended to clarify the breakfast inclusions before booking.

Guests with allergies or specific dietary preferences can request quiet rooms, specific breakfast options, and other accommodations. It's advisable to communicate these needs in advance.

Some guests found the rooms to be slightly dark at certain times. If adequate lighting is important, it's advisable to inquire about the room's lighting options.

A few guests mentioned cleanliness issues, such as limescale in the shower and unclean carpets. If cleanliness is a priority, it's recommended to promptly address any concerns with the reception.

Guests noted limited seating around the pool area, especially during busy times. If relaxation by the pool is essential, it's advisable to inquire about the availability of loungers.

Some guests found the dining options to be expensive for the portion sizes. It's recommended to clarify the dining costs and portion sizes to manage expectations.

Guests mentioned limited bar service late at night, with restrictions on ordering certain drinks. If late-night bar service is important, it's advisable to inquire about the available options.

For special occasions like birthdays, guests can request personalized dining experiences and accommodations. It's recommended to communicate any special occasion needs in advance for a tailored experience.