Holiday Inn Amarillo West Medical Center By IHG

The hotel has implemented daily housekeeping, physical distancing in dining areas, enhanced cleaning, and the use of effective cleaning chemicals against coronavirus to ensure the safety and well-being of guests.

Yes, the hotel offers a free airport shuttle for the convenience of guests.

The hotel is conveniently located near Westgate Mall, Amarillo Botanical Gardens, and Don Harrington Discovery Center and Space Theater, offering guests easy access to various entertainment options.

Guests have praised the cleanliness of the rooms, ensuring a comfortable and hygienic stay.

Pets are allowed at the hotel upon request, with charges that may apply, providing a pet-friendly accommodation option for guests.

Some guests recommend checking the availability of amenities like the swimming pool before booking, especially if it's a key factor in your decision-making.

Double-check the availability of essential items like soap and shampoo, as a few guests reported these were missing from their rooms.

Keep in mind that breakfast may not be included in the room rate, so consider making alternative arrangements if this is an important factor for your stay.

Some guests reported noise issues, so if you're sensitive to this, consider requesting a quiet room or bringing earplugs.

While many guests found the rooms clean, some mentioned specific areas needing more attention, such as shower cleanliness and carpet maintenance.

Ensure that the type of room you reserved is available upon check-in, as a few guests reported not receiving the room they had booked.

If you have accessibility needs, it's advisable to confirm the availability of specific facilities like wheelchair-friendly rooms and proper room dimensions.

If traveling with pets, it's worth noting that the hotel allows pets, but it's recommended to inquire about any associated charges and specific pet-friendly amenities.

Some guests mentioned issues with customer service, so it may be helpful to address any concerns directly with the hotel management for resolution.

Be aware that some guests reported maintenance issues with facilities like the swimming pool, jacuzzi, and air conditioning, so it's advisable to inquire about the status of these amenities before booking.