San Juan Hotels

(113)
 /  / San Juan
San Juan - Beach, Romantic, Shopping, Eco, Urban, Historic, Nightlife
San Juan - Beach, Romantic, Shopping, Eco, Urban, Historic, Nightlife
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$271+
| Good - 2220 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Located in San Juan (Puerta de Tierra), Caribe Hilton San Juan is minutes from Sixto Escobar Stadium and Fort San Jeronimo. This 4-star resort is close to San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina. Make yourself at home in one of the 910 air-conditioned rooms featuring refrigerators and MP3 docking stations. Rooms have private balconies...
Overall Rating - Good - 2220 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Excellent 10.0
Jul 16 2014 Posted by Melissa

We enjoyed mostly everything. The private beach, the pool, the hotel bar. But mostly, we enjoyed the attentive staff.

Good 7.0
Jul 15 2014 Posted by Stephanie

The private beach is awesome, the best around. If you want secluded pool and beach time, it's PERFECT!

Quality wise, the rooms were a bit disappointing. The toilets had mold, the bathroom door was broken, the shelf above the fridge was broken and phone was broken (as is wouldn't stop ringing and had to be unplugged).

My shoes were stolen off the private beach. The hotel manager was empathetic and apologetic but the concierge and security were rude about it and responded by saying 'people steal', instead of offering to take me to lost and found. It was an upsetting experience that ruined an otherwise pleasant stay.
Caribe Hilton
$234+
| Good - 2374 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at The Condado Plaza Hilton in San Juan (Condado), you'll be close to Condado Beach and San Juan Cathedral. This 4-star resort is close to La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan. Make yourself at home in one of the 572 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comf...
Overall Rating - Good - 2374 reviews
Location
Cleanliness
Rooms
Price
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Poor 1.0
Jul 19 2014 Posted by Verified Hotel Guest

Staff

Cleanliness and room was HORRIBLE

It was a 3 star at best the worse hilton ever
Okay 5.0
Jul 17 2014 Posted by Sterling

location

room location, small bathroom, tile floors

Thought we were going to have a nice vacation with a beach balcony. This was a special trip and we were overall highly disappointed. Staff did nothing to try and help. Also charged a higher resort fee.
The Condado Plaza Hilton
$358+
| Excellent - 2660 reviews
Air-conditioned
Internet
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Airport shuttle
Parking
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Location
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Good 8.0
Jul 17 2014 Posted by Verified Hotel Guest

The Hotel has a prime location and is in a good walking distance to shops and food

The beach area was a in a cove so the water was a lil choppy

you can go wrong staying at the Marriott. note that the hotel day excursion were pricey, I was able to get and independent day trip for a fraction of the hotel price. Old San Juan was a .75 bus trip away, that was awesome
Excellent 10.0
Jul 17 2014 Posted by Verified Hotel Guest

Nice clean friendly helpful staff

nothing

Great hotel
San Juan Marriott Resort & Stellaris Casino
$229+
| Good - 1772 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
The Sheraton Old San Juan Hotel & Casino is a delightfully captivating upscale hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. A completely unique location highlights spectacular views of the bay and puts you mere cobblestone away from 16th century Spanish fortresses, fascinating museums, art galleries, restaura...
Overall Rating - Good - 1772 reviews
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Good 8.0
Jul 4 2014 Posted by John

Location, Location, Location. Great launching point to see Old San Juan. Pool was small, but salt water and view were great.

Pool was small

Okay 6.0
Jun 25 2014 Posted by Verified Hotel Guest

Location!

They wouldn't give us key cards to our room because the entire the system was messed up.... Yet other guests had keys to their rooms. Every time we left and came back - we had to get a staff member to go with us to let us in.

Sheraton Old San Juan Hotel & Casino
$365+
| Excellent - 1834 reviews
Air-conditioned
Internet
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Location
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Excellent 10.0
Jul 17 2014 Posted by Mario

The friendliness of the staff.

The food and drinks are somewhat pricy

The rooms were clean, the kitchen area could use some updating. the staff was more than friendly and attentive. The location is perfect. Cabs were onsite at all times.
Excellent 10.0
Jul 16 2014 Posted by Crystal

Location, poolside restaurants,casino

Staff could have recommended bringing swimsuits on the rainforest tour

The staff recommended great local restaurants. Walking distance to shopping and restaurants. Old San Juan $20cab ride away
La Concha Renaissance San Juan Resort
$182+
| Excellent - 438 reviews
Air-conditioned
Internet
Pool
Airport shuttle
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Overall Rating - Excellent - 438 reviews
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Cleanliness
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Price
Service
Ambiance
Excellent 9.0
May 4 2014 Posted by Verified Hotel Guest

Location, friendly staff at main desk.

Breakfast at the hotel's restaurant was too expensive for what it was. We found better and much cheaper down the road.

Excellent 10.0
Apr 29 2014 Posted by Radames

Excellent location. Extremely friendly staff. I definately recommend this wonderful hotel

Courtyard by Marriott San Juan Miramar
$224+
| Good - 1421 reviews
Air-conditioned
Internet
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With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Santurce), you'll be minutes from Puerto Rico Convention Center and close to San Juan Cathedral. This 4-star hotel is within close proximity of Fort San Jeronimo and Sixto Escobar Stadium. Make yourself at home in one of the 503 air-conditioned rooms featuring iPod docking stations and flat-scre...
Overall Rating - Good - 1421 reviews
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Excellent 9.0
Jul 16 2014 Posted by Mark

Staff and their service was outstanding

Too few elevators. We were waiting for long periods of time just to get to and from our room

It's upscale and offers everything that a casino hotel would offer.
Good 8.0
Jul 15 2014 Posted by Javier

Lobby

Children in pool without supervision. Children in jacuzzi and security did not do nothing.

Sheraton Puerto Rico Hotel & Casino
$275+
| Excellent - 874 reviews
Air-conditioned
Internet
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With a stay at Hotel El Convento in San Juan (San Juan Antiguo), you'll be minutes from Museo del Nino's and San Juan Cathedral. This 4-star hotel is close to Puerta de San Juan and La Fortaleza - Palacio de Santa Catalina. Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wir...
Overall Rating - Excellent - 874 reviews
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Excellent 9.0
Apr 2 2014 Posted by Larry

The location and service was excellent, more like a 4 star hotel!

the room window/balcony faced another building

the food and service in the hotel restaurant was great. The managers nightly wine & cheese reception was greatly appreciated.
Excellent 9.6
Mar 6 2014 Posted by David

It's a historic building with an invaluable art collection.

Their claim to have a pool is ludicrous.

Hotel El Convento
$161+
| Excellent - 646 reviews
Air-conditioned
Internet
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Airport shuttle
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Located in central San Juan, CasaBlanca Hotel is near the airport and within walking distance of Teatro Tapia, Alcaldia, and San Juan Cathedral. Nearby points of interest also include La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan. The hotel offers guests complimentary breakfast items including coffee, juice and selection of breads with butt...
Overall Rating - Excellent - 646 reviews
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Excellent 9.0
Apr 29 2014 Posted by Verified Hotel Guest

The staff was amazing! They work really hard to make sure you are happy while you stay. The stay was great for Old San Juan area, and was unique which made it better.

Not having a direct window (there was one that opened to an open area) was down side and expected, but I totally get it with the age of the building. The stairs weren't bad but we are in our 30's.

There was street construction and the taxi couldn't get us directly to the hotel so we missed it the first walk by. The staff upon exit worked really hard to get us taxi that could get up front.
Good 8.0
Jan 12 2014 Posted by Karen

The front desk staff were helpful and really worked hard to problem solve and make the experience a good one.

The 2 bedroom was not quite as advertized, needed to rent another room.

CasaBlanca Hotel
$370+
| Excellent - 1261 reviews
Air-conditioned
Internet
Pool
Airport shuttle
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Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or f...
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Excellent 10.0
Jul 17 2014 Posted by Maryann

Enjoyed everything about this hotel great location excellent service plenty of pool beach chairs Bring your cooler down to the pool or beach to avoid high bar prices,free iced fruit infused water available, market place and walgreens across the street

High priced drinks no happy hour

Quick check in and ask for upgrade if it's available the hotel will accommodate
Good 8.0
Jul 8 2014 Posted by Verified Hotel Guest

The pool and beach were great. Liked the restaurants and bars.

Hotel in general was a little quiet, other than the pool area.

Had a good time at the hotel, spent most of our vacation at the hotel at the pool and beach. We did rent a car one day from the car rental desk at the hotel which worked out well. Other than that, only ventured over to El San Juan next door a couple times for dinner and to watch a World Cup game on their big screen in the bar area. Had a nice vacation.
InterContinental San Juan
$129+
| Good - 936 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
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A stay at Hotel Miramar places you in the heart of San Juan, convenient to Conservatory of Music of Puerto Rico and San Juan Cathedral. This family-friendly hotel is close to La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan. Make yourself at home in one of the 50 guestrooms featuring refrigerators and microwaves. Complimentary wireless Interne...
Overall Rating - Good - 936 reviews
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Excellent 8.6
Feb 15 2014 Posted by Anonymous

The deluxe King room was fairly big and had a nice ocean view. It included a king bed, a dining table for 2, a desk for writing, a microwave and a minifridge. I enjoyed having free WiFi. It is a hotel with all the basic necessities. The hotel is well located near bus and taxi transportation. There are also restaurants, a supermarket, a bank, postoffice, a cinema etc. - all closeby. The checkin service was prompt, friendly and courteous. We arrived early and were given our room prior to the scheduled checkin time.

The carpets were vacuumed but can use a steam cleaning. I guess this would be a major undertaking. Just use slippers when in the room.

Good 8.0
May 23 2013 Posted by frogkisser88
I liked the hotel in general but they have very limited parking and we had to park about 2 block away, also the night receptionist was kind of clueless about what to do in case of trouble, but at least he was smart enough to call the manager when he couldn't find our reservation. I would go back though.
Hotel Miramar
$202+
| Excellent - 970 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
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Located in Carolina (Isla Verde), Hampton Inn & Suites by Hilton San Juan is close to Barbosa Park and Museo de Arte Contemporaneo de Puerto Rico. This family-friendly hotel is within the vicinity of Jose Miguel Agrelot Coliseum and Museo de Arte de Puerto Rico. Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and flat-sc...
Overall Rating - Excellent - 970 reviews
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Excellent 9.0
Jun 17 2014 Posted by Robert

Location and managers reception.

was not expecting to pay $30 for access tot he pool. We did not use the pool, so it was of no value for us.

Pool grill food was excellent. Staff was very helpful.
Excellent 10.0
Jun 10 2014 Posted by Dominique

The hotel and staff had all the accommodations, resources, accesses to information, and catered to individual needs when needed. They also had entertainment with poolside grilling. It wasn't far from the beach. I give the hotel and staff a BIG THUMBS UP!

Hampton Inn & Suites San Juan
$209+
| Excellent - 911 reviews
Air-conditioned
Internet
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Airport shuttle
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With a stay at DoubleTree by Hilton San Juan, you'll be centrally located in San Juan, walking distance from Museo de Arte de Puerto Rico and close to Plaza del Mercado. This hotel is within close proximity of Ocean Park and Museo de Arte Contemporaneo de Puerto Rico. Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators and f...
Overall Rating - Excellent - 911 reviews
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Cleanliness
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Good 8.0
Jul 15 2014 Posted by Verified Hotel Guest

location was great. it was within walking distance of all the restaurants. they have taxi service 24 hours! and if your on a budget take the bus its only 75cents and they bus system is very modern and up to date on everything. staff is amazing!

the room was small. we had a standard queen bed and the bed took all the space. overall it was ok, bc we didnt go to puerto rico to stay in the hotel... we just slept there. so at the end of the day no big deal!

friendly and helpful staff! when you arrive ask for the tours that they offer. most of the tours you can take yourself and safe yourself tons of money.however the tour to el yunque, and culebra-biobay request tour guid Eliot! just fyi taxi from airport to hotel is $22 and taxi to old sanjuan is $17 so take the bus 5from old san juan to the hotel and 22 to the hotel it also serves as a tour around the city. walk to the restaurants, they are all under a mile away. beach is literally a 2 min walk. food ...
Excellent 10.0
Jul 9 2014 Posted by Natasha

Customer service was great everyone was helpful especially antonio and guillermo in the lobby/front desk. We had a great stay pool is opened 24hrs that was a plus also..

The bed is very uncomfortable its too hard.

Love the fresh cookies when u check in. its a great welcome treat from double tree.
Doubletree by Hilton San Juan
$180+
| Excellent - 421 reviews
Air-conditioned
Internet
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A stay at Coral Princess Hotel places you in the heart of San Juan, minutes from Condado Beach and close to San Juan Cathedral. This romantic hotel is within close proximity of Centro de Bellas Artes Luis A. Ferre and Museo de Arte de Puerto Rico. Make yourself at home in one of the 25 individually decorated guestrooms, featuring refrigerators and minibars...
Overall Rating - Excellent - 421 reviews
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Good 8.0
Jul 13 2012 Posted by EnjoyableStayinPR
This is a great hotel for the price point its sent at....Location is very good..2 blocks fro the beach and a cople blocks from food drinks. Highly recommend. Only bad is the internet is a little weak throughout the building, had to go to thrird floor for good FREE wifi conection
Excellent 10.0
Apr 28 2011 Posted by JCCover
Was just reading reviews on hotels in a completely different city and the petty concerns were driving me crazy so I remembered that I needed to give credit where it was due to a great hotel experience. Staff here were amazing, with answers to many questions and very friendly, too. This hotel is more relaxing than many of their high priced neighbors, but the clientel reflects that. Cool rooftop lounge and hot tub, but stake it out early before they close and stay there as late as you want. Older crowd for sure, but we felt completely comfortable in this urban oasis. Would wholeheartedly recommend.
Coral Princess Hotel
$83+
| Good - 948 reviews
Air-conditioned
Internet
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Airport shuttle
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With a stay at Hotel Plaza De Armas in San Juan (San Juan Antiguo), you'll be minutes from Casa del Libro and San Juan Cathedral. This hotel is within close proximity of Museo del Nino's and Old San Juan. Make yourself at home in one of the 50 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feat...
Overall Rating - Good - 948 reviews
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Okay 6.0
Jul 25 2014 Posted by Daniel

Location in the center of Old San Juan is great.

I did not like that I paid extra for a room with balcony access that didn't have it. The doors were locked with key. When I asked for assistance with the doors the staff acted surprised that they were locked with key and none of them knew where to find them or how to get the doors open. The air conditioning was also set to heater when we arrived to the room. When we mentioned the staff member at the front desk simply said to wait it out for it to cool off. Sorry but if I wanted heat in Puerto Rico I could simple open the balcony doors. Oh never mind those were yet another amenity that was falsely advertised.

Excellent 10.0
May 14 2014 Posted by Hector

The city-center location, The Hotel Plaza De Armas is one of the tram stops (but we walked everywhere we went). The hotel provided the experience of the old-fashioned charm of days gone by. Staff was outstanding, bilingual, AC works, nicely kept up.

No parking, but there were many places to park within a very short walking distance.

This was a one day stay in San Juan. The hotel was just off/across the street from the plaza. It has a cozy little in-house bakery with great tasting selections at a surprizingly reasonable price... great staff their as well. Our window had a tall wooden window that suited what I wanted. My next stay will be in a room with a balcony and some chairs so I can watch the folks walking by. I knew I was checking into an older hotel, but I wanted my wife to experience that Old Time feel of the buildings, cobblestone roads, people gathering and music coming from the plaza that I remembered as a child some 50 odd years ago ...
Hotel Plaza de Armas
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