With a spectacular hilltop setting, the Sheraton Amman Al Nabil Hotel echoes the Kingdom of Jordan’s philosophy of hospitality mixed with the amenities of a vibrant, modern nation. Designed in eye-catching white stone, we are located in the heart of Amman’s embassy and business district. Our 268 soundproofed and air-conditioned rooms are mini retreats, filled with sunlight and the essentials for a perfect night (or day) in: High Speed Internet Access and International Direct Dialing for relaying the day’s tales, butler service, 24-hour room service, private terraces, and our famous Sheraton Sweet Sleeper® Bed. For even further relaxation, linger poolside indoors or out, stretch out on the sun deck, in our fitness facility, with a massage.or simply do nothing. We look forward to sharing the balance of old and new. Welcome to Amman. Welcome to the Sheraton Amman Al Nabil Hotel.
As a frequent traveler I have not noticed services out of the ordinary other hotel offer. In fact I had to visit Four Seasons to use their swimming pool as yours was not available. I was impressed with their facility. It seems that some of your managers lack the experience and courtesy to deal with guests (for an example arguing and assuming I am a naive person). One of the most irritating experience that with every service that I request the server demanded a tip (not verbally, but with body language), practically I had to pay almost about 40% of my bill as tips.
The hotel has two swimming pool non of them was available
Location was good and the hotel have all functions but unfortunately the services were not upto Sheraton as we all know. With this room rate I was expecting better than this.
The services over all does not reflect Sheraton as a world class hospitality brand. I strongly recommend more intensive training sessions for the hotel GM and the rest of staff on how to treat multi national guests.
Location and service
Staff not always attentive, Baby cot was very poor
Probably, the best of Sheraton Hotels I've ever visited. Since the first moment i checked-in till the last moment i checked-out. Absolutely amazing staff, caring, asking me at every chance if i need anything or if i have any compalints. When I asked them to help me on something they gave full attention and they gave me the best alternative.
there was nothing i didnt like in the hotel.
Very nice hotel
Rooms are spacious. Good and friendly service generally (and usually).
I had the longest check in ever; 30mins, too long for a 2am check-in! They quoted me a higher price than originally booked. The room was smelly so they downgraded me, and I didn't get the promised upgrade for the rest of my stay. During check-out the price in my invoice was higher. I was then charged again on my credit card for a mistake after my departure!
Club rm are very nice and coosy
quality was as I would expect from a sheraton
The staff were all very friendly and helpful