Room facility was so comfortable, and complement of bathrobes for children (2 and 7 years old) were impressive and kind. All restaurant staff are so kind and gentle. Make special baby food, so quickly by free of charge.
Reception staff is also kind, but looks so busy with less no. of staff in checking-in/out time period. Unfortunately, there is no warm-swimming pool in the hotel, and have to be at Caracalla Therme, but Caracalla doesn't allow small chird to get in. So that, it is wonderful, if there is swimming pool in the hotel, which allows to enjoy under 6 years old...
Everything is perfect.
The hotel was very well positioned to the main attraction of the town - the Caracalla Spa. The hotel and staff were very helpful. The rooms were large and wonderfully appointed. I personally loved the bed and bathroom. The Ritual products in the bathroom were excellent and I will buy more! The breakfast was excellent with wonderful views from the breakfast room. Altogether a wonderful hotel.
Hotel is very modern, clean and luxurious.
We were told there was air conditioning and even the hotel staff could not make it work. Located on very busy road and was unable to sleep due to noise and room being too warm.
Excellent parking garage under the hotel Excellent location. Friendly English speaking staff. Pleasant view from the room Large room size
Clear window from the bedroom into the shower Room temperature control was difficult Inadequate restaurant in hotel Building construction was substandard
the hotel is brand new and has some very fancy features and exceptionally good materials have been used. Our suite was very spacious. One can access the Caracalla Therme by passing through the garage.
If possible, chose the Therme facing rooms, as you might be disturbed by the noise of the street.
Very obliging friendly staff, excellent location, close to termal springs and park zone, brand new apartments, free unlimited internet and baby's cradle!!!
Chambermaids don't make their work properly, sometimes a room was extremely filthy after cleaning, airconditioning isn't so good (too hot and noisy with conditioner and too cold with open window), breakfast without changes every day - it's so boring :)
Friendly staff and management. Beautiful room with luxury furnishing. Lovely bathroom
Luxury accomodation in city centre at reasonable price. Breakfast at 16 euro seemed expensive but food was excellent. The suite was absolutely first class and would highly recommend it.