This hotel is located in a picturesque setting of virgin woodland, majestic slopes and crystal clear mountain springs. The hotel and the modern spa are 3 km from Razlog and within easy reach of Sofia, providing guests with a sense of calm and privacy. It lies 8 km from the Bansko ski region. It is 10 km to the tourist centre of Bansko, 50 km to Blagoevgrad and 160 km to Sofia Airport. The establishment comprises a total of 160 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Lift access is provided to the upper floors. Services such as a baggage storage service, a safe, currency exchange facilities and a cash machine make for a comfortable stay. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a café, a bar and a pub. Shopping facilities are available. Children can have fun playing in the garden. Additional features of the establishment include a newspaper stand and a playroom. Guests arriving in their own vehicles can park in the car park. Guests can also use the bicycle storage facilities for a fee. Additional services include a babysitting service, medical assistance, room service, a laundry and a hairdressing salon. Active guests can make use of the bicycle hire service to explore the surrounding area (for a fee). Special family rooms are available for families with children. All accommodation units feature central heating and a bathroom. Bathrooms with wheelchair access can also be booked. A balcony or terrace can be found in most accommodation units, offering additional comfort. A double bed is provided in the carpeted accommodation units. A safe and a minibar also feature. The kitchenette features tea and coffee making equipment. Each accommodation unit offers internet access, a telephone, a TV and a radio. Wheelchair-accessible rooms are also bookable. Each of the bathrooms features a shower, a bathtub and a hairdryer. A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. The terrace is the perfect place to while away the time. A hot tub provides an opportunity for relaxation. There is also a poolside snack bar. The establishment offers a number of indoor sporting opportunities, including a gym and pool/billiards, or for a fee, table tennis and bowling. The establishment features a range of wellness options, including a spa, a sauna, a steam bath, a hammam and a beauty salon. In addition, massage treatments are available to guests for a fee. Entertainment options and leisure facilities include an entertainment programme for children and a kids' club. Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, B & B and half board. The following credit cards are accepted at the establishment: VISA and MasterCard.