Family Hotel Eterno

The restaurant offers good food and reasonable prices, although it may be a bit understaffed at times. The staff, while overworked, are friendly and accommodating.

The rooms are clean and comfortable, providing a warm and cozy atmosphere with beautiful balcony views.

Yes, the hotel offers amenities such as cribs, kids' meals, an indoor play area, and a playground, making it suitable for families with children.

The hotel offers a beautiful garden, terrace, and private beach, with a smooth and relaxing atmosphere. The swings in the garden provide a great view.

The staff are described as friendly and helpful, although there may be instances of being overworked due to the hotel's popularity. Overall, they strive to provide a pleasant experience for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.

Some guests noted that certain areas of the hotel, particularly the garden and restaurant, could be noisy. If you prefer a quieter environment, consider requesting a room away from these areas.

While the hotel advertises English-speaking staff, some guests found that the staff had limited English proficiency. Consider using a translation app or preparing for potential language barriers during your stay.

A few guests advised that the hotel should separate room photos according to the booking criteria, as some rooms did not have the expected views. It's recommended to carefully review room photos and inquire about specific views before booking.

Guests reported that attic suites had low ceilings and broken amenities, while some rooms had noisy fridges. Consider inquiring about specific room features and potential noise issues before making a reservation.

While the restaurant was praised for its food quality, some guests found the portions small for the price. Additionally, the breakfast options were reported to be limited. Consider exploring dining options outside the hotel for a wider selection.

Despite the hotel advertising English-speaking staff, some guests found that the staff had limited English proficiency. Consider using a translation app or preparing for potential language barriers during your stay.

Some guests noted that the hotel staff seemed overworked, leading to longer wait times for service. This was attributed to the hotel being full and the impact of the pandemic. Consider being patient and understanding during peak times.

A few guests mentioned unexpected extra fees that were not mentioned during the initial booking. It's advisable to clarify all potential additional charges before finalizing your reservation.

While the hotel offers free parking, a guest mentioned that the private parking area was small. If you're traveling by car, it's recommended to inquire about parking availability, especially during peak seasons.