Ideally situated at the crossroads of famous Chang An Avenue and the district of Wangfujing, Raffles Beijing Hotel is in the heart of the prestigious business and commercial districts and a few minutes from the mystical Forbidden City- historical Tiananmen Square- the Silk Market and other famous sights. It is also a short 15-minute walk from Beijing railway station and less than five minutes from Wangfujing subway station.
Location and ease of getting around main tourist spots, good service and attentive staff.
The ambassor was very helpful in sorting out places to go and problems with myroom
They allocated me the wrong room which was worth less than I had paid - no explanation was ever offered as to why
They had a gentleman, who has worked at the hotel for 37 years, serve as Ambassador to English-speaking guests. He greets arrivals, offers them tea and acts as intermediary with Chinese concierges. Very welcoming. The lobby is gorgeous, location excellent, breakfast buffet amazing.
We found the beds hard, though the pillows were comfortable and the room in the originial building was lovely. Concierge command of English could have been better.
Central location, right at luxury fashion street of Beijing. European design of facility. Lucurious service and setup.Very good.
Felt that we were treated like we were the only people staying in the hotel. Position is excellent to get around Beijing
The Concierge were not able to solve simple questions easily, not what I would expect from this type of service or this type of hotel