Aston Tanjung Pinang Hotel and Conference Center

The breakfast spread is good and constantly being topped up, offering a wide selection of food, including local traditional food. However, some guests have mentioned that the coffee is tasteless and not hot enough.

Some guests have mentioned concerns about the cleanliness, such as stained carpet, dirty towels, and uncleaned toiletries. However, the hotel is praised for its clean environment and 24-hour room service.

The hotel offers a playroom for kids, a nice pool, and a fitness center. Additionally, the hotel provides a free upgrade to a poolside room and free Trans Garden tickets, which are only a 2-minute walk away.

The staff are described as very friendly, polite, and helpful, with some guests noting that the team goes the extra mile to accommodate guests' needs. However, there are also mentions of unresponsive staff and slow check-in processes.

Some guests have expressed concerns about the room's cleanliness, including dirty pillowcases, stained carpet, and smelly rooms. Additionally, there are mentions of outdated rooms and issues with air conditioning.

Several guests recommended requesting a room on a higher floor to enjoy better views and a quieter environment.

Some guests mentioned that the hotel's toiletries were limited, so consider bringing your own if you have specific preferences.

Take advantage of the hotel's proximity to attractions like Snake River Temple, Tanjung Pinang Ferry Terminal, and Banyan Tree Temple for a convenient and enriching experience.

Before settling in, check the room amenities to ensure everything is in working order, especially the shower head and bathroom facilities, as some guests reported issues with these.

Guests appreciated free upgrades to poolside rooms, so consider requesting this option for a more enjoyable stay.

While many guests praised the hotel's cleanliness, some mentioned specific areas that needed improvement, such as stained carpets and bathroom cleanliness.

Guests appreciated the 24-hour room service and found the staff to be pleasant and polite, making it convenient for late-night cravings or special requests.

Some guests suggested that the hotel provide transport from the ferry station, so consider arranging transportation in advance for a smoother arrival and departure experience.

Many guests praised the breakfast spread for its wide variety and delicious options, making it a highlight of their stay.

Keep an eye out for special offers or discounts for future stays, as some guests mentioned the possibility of receiving discounts.