Ibis Birmingham Airport hotel is a budget hotel located 300m from Birmingham International Airport. Your hotel booking puts you close to the NEC and Birmingham International train station. There are 162 modern guest rooms, each with wireless internet andsatellite TV, and there are connecting rooms for families. You can pick up a snack or light meal in the Café, or relax with a nightcap in the friendly bar. On site airport parking available (charges apply).
The room was better than expected, very adequate for one night. The shower was terrific.
Only one towel per person isn't enough. I like to wrap hand towel round my hair while I dry off with the other. (I was sharing a room with a colleague.) The aircon didn't work and the room was a bit hot. We could open the window but aircraft noise made this a poor choice. We had a meal in the restaurant in the evening and the service was very slow. The staff were pleasant though, and the food was very good.
Very helpful staff
Price and car parking
Clean, quiet room good breakfast
Very pleased with accommodation and friendliness of staff. Evening meal was also excellent.
Details on the booking form regarding breakfast were very confusing; parking also confusing - we parked across the road and were told by hotel staff that as long as we stayed for over 24 hours we would get the parking charge reduced from £18.50 to £13.50 once we had our parking ticket stamped by the hotel. At the ncp offices they tried to charge us £37 as we had gone over the 24 hours which we understood from the hotel staff was permitted. Eventually ncp agreed to re-issue the ticket and charge us the agreed £13.50 but they were quick to point out that the error was with the Ibis which I agree with and would suggest that you make it very clear to customers that the charge is for a '24' hour period, if that is the case, and not as long as you stay over '24' hours you will only pay £13.50
Proximity to exhibtion centre and airport
Soap dispenser in shower was empty. Food was ok but not great. Could not make irish coffee. Room was comfortable if basic and expensive for what it was.