At the BEST WESTERN Grand Hotel Francais, quiet and comfortable fully-renovated 18th century mansion, you will enjoy the heart of Bordeaux, registered at the world heritage by UNESCO, its business center and cultural life. Our location is superb. We are in heart of city between Cathedral Saint André, Gambetta Square and Grand Theatre, near to walking street Porte-Dijeaux and Ste-Catherine, and tramway stop
Possibility to make fresh orange juice.
Not to be.
The hotel was very well located in the "golden triangle" of the city. Rooms were small, but very well designed. Breakfast unusual rich for France. The atmosphere of the hotel was very pleasant - especially the paintings in the lobby and in rooms.
When we checked in we asked for a cab to the airport at 430am to the airport and were told by the front desk clerk not to bother going to the airport until at least 530 si ce it did not open until 6am I happened to know this was not the case but the clerk debated us on this for a while and seemed to ignore our request until we became insistent. Had we listened to her we would have certainly missed our flight. Mostly I don't want to debate MY travel plans I would rather just receive assistance instead of engage in a debate.
Excellent location; friendly, helpful staff with good knowledge of English; nice breakfast.
The room was a bit too small.
Very friendly staff.
Central location, Air Conditioning, room fittings, balcony
If we had been driving, it would have been impossible to get the car to the hotel (the hotel is in a traffic free area).
small rooms . . . but it's Europe!
The hotel was in an excellent location
the breakfast rooms were very small and overcrowded so all guests could not eat in breakfast room
Location and value for money - asked for a bright room and got one! Breakfast was very good - nothing to fault
comfortable bed and fridge in room
Bedroom was very small and shower over bath was constrained and difficult to use.