The pool area.
The first room we had there were bed bugs in the room, we immediately called front desk and asked to be moved. We were move to the courtyard.
Check in and check out was quick and easy
The photographs of the pool were misleading. It was dirty and outdated (furniture).
Brentwood area is very nice
Extremely clean and staff was exceptionally friendly and helpful
The hotel is located in a decent area and provides good quality accomodations for the money.
The walls are very thin. I could hear the people in the neighboring room very clearly.
no bathtub. Exhaust fan not working in the shower.
Great property and excellent staff!
We can always count on Courtyard by Marriott. Staff is outstanding.
The staff was cordial.
We were given a handicapped room with no tub. We did not request this type room. They could not accommodate us.
Clean, spacious room. Very comfortable beds.
No complimentary breakfast
Room was nice, especially the desk area. Business area seemed nice, but it was too far from my room so I didn't use it.
No complimentary tea/coffee in lobby. 'Starbucks' cafe had worst mocha ever.
Nice, clean rooms. Free popcorn (NFL Kickoff). Convenient location
The Handicap room we stayed in had limited features. The room was very small and hard to get around with wheelchair, only 1 handrail in bathtub, and no adjustable shower. Long hallways (we came in the wrong door, and had to walk to the other end).
Staff was friendly. I had a room on first floor, was quiet.
Upon arrival there was a bug in the room. They did not offer a free breakfast of any kind to their guest! Just OK
Sink in bathroom clogged.
I have stayed at this hotel before and it is easy to get to, Has clean and comfortable rooms. Very nice.
The Location was excellent. Close to I65.
Mattress a bit hard for my taste. A balcony and no chairs...I would have loved to sit out on the balcony. Computers had not been replaced from wet damage. Staff needs to be more aware of keeping public seating areas clean of finger prints and crumbs.
Great room. Very clean with nice amenities. Nice space and layout.
My two big complaints are there is not a free breakfast and the elevator to the upstairs rooms is too much of a long, maze-like hike from the lobby.
Entry and foyer area were very nice.
Did not have a Hot Tub even though all advertisement said otherwise, including the in room booklet.
The large bed. Staff were willing to bring in a microwave.
Little to offer for the price.
Location was good
2nd time here - no double bed rooms
Fresh updated lobby, friendly staff.
The bathroom wasn't quite as clean as I would expect.
Nice lobby, friendly employees
overpriced 'bistro' with no free breakfast
Bathroom sink was dirty with stains and facial hair. Room was very outdated. Some elec outlets did not work
I expected more for Marriott but I did not get the experience. Staff could have been more courteous
Room was nice, staff was nice.
I was on business travel and the booking through Priceline said there would be free internet and free breakfast. I had to pay for breakfast and the internet, while provided for free, was too slow to use.
room and bedding was nice.
there was no whirlpool/hot tub even though the room amenity sheet said there was-spent 15 minutes walkign around hotel looking for one.
They charged you for a second cup of coffee at the 'free' breakfast. For the price we paid for the room (XXX including taxes and fees) they should allow you a second cup of coffee.
It was 100% consistent with Courtyard's cleanliness and functionality.
Location. Brentwood is Issolated from most things that yo uwant to do in Nashville.
We we awoken by other guests at 4:00 am and the noise continued most of the night. The hotel guest services person told me that she already knew about the complaint when I mentioned it, and did not offer any type of solution to the problem. Rude Staff!
I did not like the fact that I was unable to get a refund after I had to check out early do to extenuating circumstances.
room was updates, was fine
they stated they had a whirlpool in their guide, and even had signs in the hallways, but did not have one. Was odd.
We went early to check in & have our rooms kept together, but when we came back later for the night one of our rooms was gone. The staff on duty said they didn't have enough staff to clean the room. Not having enough cleaning staff on a weekend?? Not good
The accommodations were not as expected. Should not be a 3 star.