Dining
Services and conveniences
Accessibility and suitability
Basics
Media and entertainment
General
Pool and spa
Parking and transportation
Laundry
Health and safety
Bathroom
Outdoor
Workspace
Things to do
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's restaurant?
The hotel's restaurant offers a variety of American meals to choose from, providing the added convenience of on-site dining.
Are there any unique amenities at the hotel?
The hotel offers access to an indoor pool, gym, and restaurant, all in one location, especially convenient during inclement weather. Additionally, there is a gift shop available.
What are the common concerns about the hotel's cleanliness?
Some guests mentioned issues with the cleaning service not being done on certain days, and a few reported specific cleanliness concerns in their rooms, such as dirty towels and bugs.
How is the hotel's customer service?
Guests have praised the extremely friendly and accommodating front desk staff, and many have appreciated the warm cookies at check-in. However, a few guests mentioned that the staff was not engaging or friendly.
What are the best times to visit the hotel?
The high season is in May, and the low season is in December. It's worth considering the weather and potential for inclement conditions when planning a visit.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Suite
Guests who upgraded to a Queen suite were extremely satisfied with their decision, highlighting the spaciousness and comfort of the suite.
Take Advantage of On-Site Dining
The hotel's restaurant offers a variety of American meals, and the bar is a great place to enjoy a drink in the evening. Guests appreciated the convenience of on-site dining.
Check the Cleanliness of the Room
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as rooms not being cleaned after the first night and problems with the bathroom's cleanliness. It's advisable to check the room upon arrival and report any issues to the staff.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, such as loud neighbors and noisy air conditioning. Consider requesting a quiet room or addressing noise issues with the staff if they arise.
Consider Safety and Security
A few guests expressed concerns about the safety of the parking lot. It may be wise to inquire about security measures and choose a well-lit parking spot if traveling with a vehicle.
Take Advantage of On-Site Facilities
Guests appreciated the access to the pool, gym, and restaurant all in one location, especially during inclement weather. Consider utilizing these facilities during your stay.
Be Mindful of Room Temperature
Some guests found the air conditioning to be noisy and difficult to adjust. It may be helpful to check the functionality of the air conditioning upon arrival and request maintenance if needed.
Check for Special Requests
Some guests mentioned issues with housekeeping not attending to their room despite requests. It's advisable to confirm special requests, such as daily housekeeping, upon check-in to ensure they are fulfilled.
Inquire About Nearby Attractions
The hotel's proximity to attractions like Lake Compounce makes it a convenient choice for visitors. Consider inquiring about nearby attractions and plan your itinerary accordingly.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | February | $202 | $315 |
Cheapest month to stay with an average 33% drop in price. | Most expensive month to stay with an average 24% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 2.3 mi | Hartford Bradley Intl | 22.8 mi |