Book Budget car rentals at Indianapolis Airport

Reviews

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7

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9

2.0

The car I reserved was unavailable, as was literally every single non-electric car. Why even bother with a reservation in these cases? When I arrived at the desk, there was a 30-minute wait (despite being past 10 at night). The other car rental desks had very short and quickly-moving lines, but not ours. Though an employee was telling those of us waiting on line that the the selection was "limited", we were never told that "limited" meant "only electric cars". I flew into town to deal with a dying family member and the last thing I wanted was to deal with a type of car that I didn't even know how to refuel. Ultimately, the car was as frustrating as anticipated as it repeatedly glitched and wouldn't shift out of park without being toggled on and off. The front desk worker told me that we wouldn't be charged the fee for not recharging under the circumstances, but refused to actually document that anywhere and in fact told me I would not be allowed to rent the car without signing a waiver stating the very opposite. I was told "I told you we don't enforce it under these circumstances," but he got quite rude when I said I needed some documentation. That said, I don't blame the guy at the counter. It's obvious this place is managed by incompetent buffoons and those incompetent buffoons are the ones making the decisions; the people that work at the desk just have to be the public-facing mouthpieces of said buffoons.Reviewed May 14 2024

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4.0

There were over 50 people in line at the counter with one worker there. After waiting over an hour in line to get my car, i had to wait another 30 minutes for a car to be ready to go. The staffing was very poor and understaffed.Reviewed May 7 2024

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2.0

My experience started with Budget not wanting to match the price on Kayak so I had to wait 30 minutes for a request to process. I asked for a compact car and instead received an F150 and could not exchange it, so instead of 30+ mpg I was getting 19. Also because of the switch in vehicle, I was not able to return it to the drop off location that was located in a parking garage with a 6’2” roof since the F150 at minimum is 6’3” so the return guy told me to drop it off at a closed location. I called Budget customer care to confirm I could do this and spent 16 minutes on the phone repeating over and over the issue before the said “it would be fine.” Got a bill the next day for 2.4x my original price for “keeping the car an additional day. And have spent an entire week on calls with Budget trying to get them to fix the issue and being told at the end of each call “that it’s been fixed” only to receive an updated bill for the same inflated 2.4x price. Every time I call back the new customer care agent confirms “the notes from the previous person say to adjust to the original price” and yet here we are, and I’m waiting to see what will happen next.Reviewed Mar 14 2024

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6.0

Took over 1 hour to get my car. Left some important papers in the car and it was impossible to call Budget to have them destroyed immediately.Reviewed Feb 25 2024

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8.0

No issuesReviewed Dec 2 2023

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8.0

The van we reserved was not ready when we went to pick it up.Reviewed Oct 20 2023

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4.0

We reserved a minivan. We checked in, signed off on paperwork, etc. The man went to grab the car and pulled around in an suv. Never did he say they didn’t have the minivan we reserved. When I asked at that moment, he said it was Fall Break and that was all they had. I asked if he could check with another location and he told me I could check with the airport.Reviewed Oct 9 2022

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2.0

The services I received were poor and unexpected. The gas tank was half filled when I picked up the car, but I filled it upon return The price at hire was increased on my bill and there was no explanation as to the increase. This practice is wrong and unfair to customers. Thank you.Reviewed Aug 24 2022

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1.9

Wasn’t organized at all. Just over all trashReviewed Jul 6 2021

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8.0

Pros:There is a national shortage of rental cars, even so, the staff was friendly. The car I requested was not available, but the replacement worked out even better and they honored the same price.Reviewed May 11 2021

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4.0

Pros:drop off easyCons:there was one guy checking us in there was a line of 15 people guy was slow a lady showed up she was much faster at getting people done.Reviewed Apr 26 2021

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6.0

Cons:The car smelled like smoke and I went back to the counter to exchange it but they had a long line and I couldnt wait. It game me a headache every time I drove it. I know Budget has a fine for smoking should be a deterrent but make sure that the Budget employees who clean and check-in/out the car aren’t making it smell like smoke. A headache is miserable and was not appreciated especially for the steep price. Other than the smell, the car was very clean as fas as vacuuming, etc.Reviewed Apr 19 2021

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• Can I get a better-equipped vehicle for winter driving in Indianapolis from a Budget Rental Car at Indianapolis International Airport?

  Yes, requesting a vehicle better equipped for winter driving from Budget Rental Car at Indianapolis International Airport is possible. Budget typically offers options like SUVs or vehicles with features like four-wheel drive, which can enhance safety and performance in winter conditions. To ensure availability and discuss specific winter-ready vehicle options, it's recommended to contact the Budget Rental Car location at the airport directly or specify your preferences during the reservation process to get the most suitable vehicle for your needs.

• What are some of the upgrades and add-ons available with Budget Car Rentals at Indianapolis Airport?

  Budget Rental Car at Indianapolis International Airport provides a variety of add-ons and upgrades to enhance your rental experience. Options include GPS navigation systems for easy travel, child safety seats for various age groups, and additional driver coverage for shared driving responsibilities. You can also consider roadside assistance coverage for peace of mind during your rental period. With these customizable choices, Budget ensures you can tailor your rental to meet specific needs and preferences while enjoying a comfortable and convenient journey in Indianapolis.

• Can I drive my Budget rental car from Indianapolis International Airport into another state?

  You can generally drive a Budget rental car from Indianapolis International Airport into another state, but it's crucial to confirm this during the reservation process and review Budget's specific policies. Some rental companies may have restrictions or additional fees for out-of-state travel. Informing Budget of your travel plans ensures compliance with any terms or conditions. Contact the local Budget office at the airport or check the official website for accurate and up-to-date information on interstate travel with their rental cars.

• How much does it cost to rent a car from Budget at Indianapolis Airport?

  On average a rental car from Budget at Indianapolis Airport costs $67 per day.

• What is the most popular rental car from Budget at Indianapolis Airport?

  Full-size (Toyota Sequoia or similar) is the most frequently booked rental car type from Budget at Indianapolis Airport.

• Where can I find Budget car rentals at Indianapolis Airport?

  7800 Col H Weir Cook Memorial is the closest Budget rental location to Indianapolis Airport. The telephone number for this location is +1 317 260 5802.

• Does Budget offer shuttle or airport pick-up services from Indianapolis Airport (IND)?

  Yes